I carnt hear anyone talking on my phone but they can hear me

i carnt hear anyone talking but they can hear me

Just get your phone? Still have the protective covering on the screen? If so, remove it.

Similar Messages

  • I cant hear on the phone but they can hear me. Iphone 5.

    i have an iphone 5, my warranty ran out last week!
    When i make phone calls i cant hear the other side although they can hear me, i can hear people when it is connected to my handsfree (Bluetooth) in my car.. Urgently need this fixed i dont have the time or money to have to pay for it to be sent of and fixed..
    Any ideas? i have reset, restarted, backed up. I am useless with technology please someone help?
    Thank you
    April
    P.S. i have read through other comments but cant see anyone that is the same..

    Hello Abignall,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue with the iPhone receiver follow the steps below.
    Follow these steps to resolve the issue:
    Increase the volume during the call.
    Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
    Make sure nothing is plugged into the headphone jack or the dock connector.
    Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
    Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
    If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
    Restart the iPhone.
    Make sure your device is up to date.
    If the issue is not resolved, contact Apple Support.
    iPhone: Receiver and call audio quality issues
    http://support.apple.com/kb/ts5196
    Take care,
    Alex H.

  • When making a call, I can't hear the person I am calling, but they can hear me. How do I fix this problem?

    Hey guys,
    I can play music and hear it just fine, with or without headphones. When I press on the keypad I can hear the noise it makes, I can hear calls with my headphones plugged in, or when the speaker option is on, however, unless this happens, I can't hear the person I am on the phone with.
    I've tried restarting, resetting, earasing all content, and restoring it with iTunes and that didn't work.
    I've tried cleaning the ports with a toothbrush, or pressing gently on the microphone and that didn't work.
    I've tried calling with the headphone on, and taking them off in the middle of the call and that didn't work either.
    I am currently outside of the US so I can't go to an Apple store, so I am wondering if any of you guys have been succesful at solving this problem. Your help is much appreciated
    Thanks again,

    If you can listen to the other person on loud speaker, means your earpeice got damaged.
    If you have warranty (1 year is basic, upto 3yrs if you bought an extended apple care), you can take your iphone to any apple store in the world for a free repair, yes, apple warranties are international.
    But usually they replace it with another new phone.
    So make sure you update your phone and backup everything on your itunes.
    Even if you're ot of warranty, you can get it fixed from apple by paying extra.
    For now you have to use headphone or loud speaker
    Goodluck

  • When I make a call I cannot hear anyone talking. But they can hear me?

    When I make a call I cannot hear anyone talking. But they can hear me?

    Hey there mahmoud.qaadan,
    It sounds like you are making calls or receiving them but the other party cannot hear you even though the microphones work in other apps on your phone. I would start by quitting all the running apps on your device:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that and restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If it persists, I would next backup your device to iTunes with this article:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    And restore it from your backup with this article:
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • When i make a call or receive one, i cant hear the other part but they can hear me???? anyone please help...

    please help- when i make a call or receive one from my i phone 4 i cant hear anything but they can hear me? anyone has a sollution to this or can help?
    -anita

    Try a reset:
    Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

  • Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me?  The volumn is turned up but I can't seem to resolve the issue?  Thanks

    Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me?  The volumn is turned up but I can't seem to resolve the issue?  Thanks

    Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted.   KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • When I Talk To Someone On Facetime I Cant Hear Them But They Can Hear Me

    When I Talk To Someone On Facetime I Cant Hear Them But They Can Hear Me

    Look at the previous posts on your problem.  You can access some of them by looking at the posts on the right side of this page under the heading: More Like This.

  • Temporarily can't hear caller during a call, but they CAN hear me.

    During a call I temporarily can't hear the caller but they CAN hear me. The sound on my end is completely dead. After 20-30 seconds the sound usually comes back. My AT&T bars are all filled up so it's not because I'm in a bad cell or coverage area. It doesn't seem to matter if I'm calling someone on their home or land line or on their cell, or if I'm calling from inside my home or when I'm out.
    I called tech support a couple times and their last suggestion was that the cover I have might be interferring with the sensors in the phone somehow. The speakers are all uncovered though. I have the iSkin for the iPhone, which I really like.
    I have updated my iPhone software to 2.1 and I've completely restored my phone back to the original manufacturer's settings but so far it hasn't helped. I was wondering if anyone else has had a similar experience and if you think the case may be the cause of the problem.
    I have an appointment to bring my iPhone in to an Apple Store but thought I'd post this before going.
    Any thoughts or recommendations would be great.
    Thank you.

    I had the same problem and it was the thin film skin I had on the screen. There are sensors in the black area of the screen by the speaker which are affected by the plastic cover. I dropped the phone about a foot and shattered the screen the first week and decided the loss of the sensor was better than paying apple another $300 for a rebuilt phone.

  • 3/27/14 someone calls me and i cant hear them but they can hear me

    3/27/14 Someone calls me and I cant hear them but they can hear me this is happing to my iphone 4s iphone 5 and iphone 5s i power off all devices and turn them back on and they still doing the same thing .... when i call someone it works like normal.... it only happens when they try to call me ???

    This happened to me.  The chances are, that your headphone socket has some fluff stuck inside it. 
    If you get your SIM card removal tool, or something similarly pointy in shape, very very gently dig out the fluff and clag inside your headphone socket.  You won't be able to see anything of course because it's so far up.  After removing some fluff, I also put the nozzle of the vacuum cleaner over the hole, using my hands ot create a bit of a seal, and afterwards my phone worked normally again.
    While you're doing it, you may also want to remove any fluff from your charging socket too.
    NB - do be careful though, because you don't want to cause any damage up there, but as long as you don't go "attacking" it, you should be fine.

  • I can't hear an incoming call, but they can hear me

    I can make a call, and it connects but I can't hear the person I'm calling. They can hear me.  I figured out that I can hear only if I set the call on Speaker. 

    I have been told that the microphone is broken so will have to go to Apple to get it fixed! Explains the problem!

  • CAN'T HEAR OTHERS OVER ICHAT BUT THEY CAN HEAR ME

    I am unable to hear others over my bonjour ichat network. They can hear me fine - but I can't hear them. I have ny audio sticks selected for my sound output - but I've also tried with my built-in speakers and still nothing.

    Hi Llakel,
    It sounds like (forgive the pun) that they have not selected the Mic in either Sytsem Preferences > Sound > imput tab (or not adjutsed the volume high enough here).
    Or they have not selected the Mic in iChat > Preferences > Video section > Microphone Drop Down. (It has to be the same mic as the above selection).
    There is also the chance they have go the Micorphone disabled in the Video (or Audio menu) to the right of Buddies. It needs to show a tick next to it.
    If you are not hearing 5 other people but they can hear you and each other it sounds more like a Port issue either in the routing device or your Mac Firewall if it is On.
    If the Mac firewall is On you have to add port 5353 as a New item to the firewall settings
    System Preference > Sharing > Firewall Tab.
    Select the NEW button.
    Select "Other" from the top box/drop down of the pop out
    Add port 5353 as a UDP line
    Give the entry a name in the description field.
    Add entry
    Make sure it is ticked before exiting the Firewall.
    (Also check the Advanced button has not "Blocked ALL UDP Traffic")
    Ralph

  • I just downloaded face time and I can hear the othe person just fine but they cannot hear me. But when I play music they can hear music. what is the problem and gow do i fix it?

    i just downloaded face time and I can hear the othe person just fine but they cannot hear me. But when I play music they can hear music. what is the problem and gow do i fix it?

    Test your microphone in the Sound preference pane.

  • I can't hear the outgoing and incoming calls but I can hear the ringer and I was able to call using viber in my iphone 4s 16gb.

    I can't hear the outgoing and incoming calls but I can hear the ringer and I was able to call using viber in my iphone 4s 16gb.

    Hello sadiepix,
    The following article details several things that can be done to quell iTunes' constant need for authorization.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Allen

  • No ringing while connecting to a number on an iphone 5 ATT but they can hear me and I can not hear them.

    I have an iphone 5 with ATT and sometimes (very randomly) when making a call, it does not make a ringing sound (like it is not connecting), but it has connected and the other person can hear me but I can't hear them at all.  When I do try and say "hello" to see if they can hear me all I hear is my own voice echoing back.  Other times the phone conncts and rings immediately and I know then that the call is working.
    I actually got it to do this while on the phone on my landline with applecare. I did all of the resets with Apple and they determined it was a hardware problem and I received a new phone. It seemed to be ok, but three days after activating it, the same thing happened. There does not seem to be any common factor.  It happens with landlines, cell phones, inside, outside and it does not always do it to the same number twice.  It is a complete crap shoot. I have noticed that is it much more likely to happen if I go through "contacts" or "recents" to make the call. It has also happened a few times when using Siri to call. I never know until I don't hear the ringing sound that the call is messed up.  This is awful when trying to contact a business and you have to keep calling them back.  Anyone else? 

    Thank you for taking the time to reply! Yes. I did back up the first phone in itunes and updated the new phone with that information. During the diagnostics with apple on the first phone, I did completely wipe the phone clean and it still had the same problem --- again randomly.  The technician today did want to do a complete factory reset on this phone but my question is if it is something that I am re-loading on the phone, how do we know what it is?!  Also, if the other phone acted up without anything on it before I was hesistant to do it again. It is a lengthy process! I was to try and use the phone without the case (otterbox defender) and see if it would mess up --- which it did. So it's not the case.  I am still wondering if it is an ATT/iphone issue.   Again - thanks for your help!

  • I can't hear other people but they can hear me - skype issue

    I was using skype on my mac and i closed the mac lid itself before opening it again, and when i joined the group call again, i couldnt hear anything but they could hear me. i restarted skype, restarted my computer, checked my audio, did the echo test, nothing. I even logged onto a windows computer and still nothing, so it must be something wrong with skype itself, but i cant find anything on it.i can hear notifications, see them, but i cant hear the ringing for the group call or their voices at all, with or without earphones.help?

    try resetting the phone- press the home and lock button together until the apple logo appears. or go to the apple store it seems like a software issue

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