I changed computers and my serial number no longer works

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I have cs5 on my home mac. I had it on my old mac laptop. I deactivated it then went to reinstall it on my new laptop and my serial number does not work. Any help?

I have CS5 photoshop extended on my mac home computer. I had it also on my mac laptop. I deactivated it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?

David o"bryan did you migrate/transfer any files/folders/applications to the new Mac laptop? You can verify that your serial number is valid by checking under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Just bought iworks and the serial number is not working. help!

just bought iworks and the serial number is not working. help

How did you buy iWork (no 's', capital 'W')?
If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
for_iWork > iWork 09 > uninstall iWork 09.zip
Unzip the file, open with Script Editor and run.
Regards,
Barry

What do you do when acrobat 8 standards serial number no longer works on your computer when downloading?

what do you do when acrobat 8 standards serial number no longer works on your computer when downloading?

Your iPad can backup to the computer or it can backup to iCloud. It cannot do both.
http://support.apple.com/kb/ht1766

I bought adobe premiere elements 12 and my serial number doesn't work

i bought adobe premiere elements 12 and my serial number doesn't work

anthony2504
Did you just purchase Premiere Elements 12 - online download or installation disc?
Was the program ever installed by you a while back and are you trying to reinstall it now?
Are you sure that you are working with the serial number and not a redemption code?
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
When working with downloads and installs, please work with antivirus and firewall(s) disabled.
Please review and consider, and then we can decide what next.
Thank you.
ATR

Software no longer work, serial number no longer work, what is the problem. Need software soon as possible.

Serial number no longer valid. If there was a billing issue I missed seeing email. Missing an important deadline and software isn't working.

What software, and what version?
Cloud programs do not use a serial number... you sign in to your paid Cloud account to download and activate programs
Credit card https://helpx.adobe.com/utilities/credit-card.html
Change Account https://forums.adobe.com/thread/1465499 may help
http://helpx.adobe.com/creative-cloud/kb/renew-extend-restart-ccm.html
http://www.thermalexposure.com/2012/10/17/adobe-creative-cloud-subscription-renewal-troubl e/

Serial number no longer works

My cs4 serial number no longer works

You'll need to contact customer support for that.
Contact Customer Care (PrPro)

My registered/activated CS6 is now opening as an expired trial, and my serial number will not work.

I've been using this product for over a year and a half, and it is suddenly opening as an expired trial version, which will not let me enter the serial number I was given when I originally downloaded it.

Yes Atr12 this is often due to purchasing an expiring serial number. I checked and it does appear you have been provided an expiring serial number. These are sometimes offered by resellers at a discounted rate. If you believe that you received an expiring serial number in error then I would recommend contacting the reseller which you purchased CS6 Design and Web Premium from.
It does still appear the serial number should be valid. I would recommend running the uninstallers located in Applications/Utilities/Adobe Installers folder. I would then follow this by using the CC Cleaner Tool to ensure a complete removal. You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
It is likely the licensing files are unable to be updated or are damaged thus the serial number is being seen as invalid.

I'm attempting to install a copy of Photoshop CS6 I purchased back in June of 2011 and am finding that my serial number no longer works. What gives?

The title pretty much says it all. I've downloaded and installed Adobe Photoshop CS6 and have entered the serial number I was provided at the time of purchase but am receiving an error message that reads "The serial number you entered is invalid. Please try again. If the problem persists, contact Customer Support."

Ugh. Y'know what? Nevermind. Turns out that I'd actually purchase Photoshop CS5. I'm marking this issue as resolved.

I want to download another copy of CS6 and my serial number does not work

I want to download another copy of CS6..and my S/N does not work

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Old serial number no longer works - did not deactivate.

My MacBook Pro's hard drive recently crashed, and I had to take it to the Apple store to get it wiped and all of the content reinstalled. However, they could not reinstall my CS5 Design Standard package and said that I would have to do that myself with the disks that I have. I have since tried to reinstall my CS5 package but it is saying that my original serial number is no longer valid.
Since I was not expecting my hard drive to crash, I did not deactive my Adobe software before I received a new hard drive. I believe that this may be the reason that the software will not reinstall again with my serial number.
I was wondering if anyone could help me as I now do not know how to get my CS5 software onto my laptop again. I do not know if I need to contact Adobe and ask for a new serial number. Any help would be greatly appreciated!

Moving this discussion to the Downloading, Installing, and Setting Up forum.
Do you have any other Adobe software currently installed? It is likely that you are currently facing a permission issue which is preventing your serial number from being accepted during the installation process.

CS5.5 Production Premium Serial Number no longer works

Hi there.
I purchased CS5.5 Production Premium back in October of 2011. After upgrading to a new mac and installing the CS5.5 software, it will not accept my serial number. I'm copying and pasting it directly from my Adobe account, so there's no chance of mistyping here. It just won't accept it. Any ideas on how to get back up and running?
Thank you in advance for any assistance,
Jamey Scott

Jamey Scott I am sorry you have faced a frustrating experience contacting our support team. I do see that you opened multiple cases. If you are not seeing the option to chat with a member of our team then it is likely the security settings of your current web browser, a toolbar, or add-on is preventing you from accessing this feature.
I reviewed your account and it appear that you have been assigned as deploy-to id. This means that if you do not currently have access to https://licensing.adobe.com/ you will want to click on the forgot password link to reset your password.
I would recommend utilizing a different web browser since both issues could be related to the current web browser you are using. If you face additional difficulties you can also download the installation files to a USB drive utilizing a different computer.

Changed provider and now fake table no longer works

Dear all,
I have moved to a new provider and uploaded all my exsisting files. Now I see that mail() and fakeRecordset no longer works. I am thinking that this maid be php version related I run at this stage 4.4.9
kindly advice on how to resolve this problem
Thanks
Danny
Error:
Interne fout.
Developer Details:
tNG_fields.getFakeRecordset:
SQL error: Error creating temporary table:
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'return TEXT, cover TEXT, offerte_carID TEXT)' at line 1
SQL:
CREATE TEMPORARY TABLE KT_fakeRS_20081125 (offerteID TEXT, periodID TEXT, carID TEXT, van TEXT, tot TEXT, pickup TEXT, return TEXT, cover TEXT, offerte_carID TEXT) (FIELDS_FAKE_RS_ERROR)
tNG Execution Trace - VIEW
tNG_insert.executeTransaction
STARTER.Trigger_Default_Starter
tNG_insert.getRecordset
tNG_insert.getLocalRecordset
tNG_insert.getFakeRecordset*

Hi,
Now I see that mail() and fakeRecordset no longer works
it´s the column name "return" which is a so-called "reserved word" (here´s a list of reserved words: http://www.htmlite.com/mysql002a.php) and triggers the SQL syntax error.
Cheers,
Günter Schenk
Adobe Community Expert, Dreamweaver

CS 5.5 design standard serial number is not working.

I´ve win8.1 and must have instaling new cs5.5 and oficial serial number doesn´t work. it writes:this serial number is not valid for this product. wtf? somebody know where is problem?

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Severa years ago I purchased online Adobe Creative Suite, I recently had to change computers, and lost the program, when i attempted to restore from a cd i received a notice that my serial number was incorrect??? I paid a lot of money for this program I w

severa years ago I purchased online Adobe Creative Suite, I recently had to change computers, and lost the program, when i attempted to restore from a cd i received a notice that my serial number was incorrect??? I paid a lot of money for this program I want this corrected.@

Hi gutturnio,
Kindly provide the below mentioned details in a "Private Message" so that we can assist you appropriately.
Product your are trying to install:
OS version:
Order #:
Serial #:
Email Id on which you have registered the serial number:
There could also be an issue with the compatibility of the software and operating system you are using.
Kindly check system requirements:
CS 6: System requirements | Adobe Creative Suite 6
System requirements | Photoshop
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Thanks,
Atul Saini

I changed computers and my serial number no longer works

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