I changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?
i changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?
In your case you can only restore from a backup that has been created with the same iOS version. An iPhone 4 can only run 7.1.2, and, unless your iPhone 5 did not run the same version, you can't use a newer iOS backup of the 5 on the iPhone 4
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I'm from the uk and I'm trying to send a message to someone who lives in the US, however it does not recognise that they have an iPhone so it won't send as an iMessage, any solutions?
Hi Will_medlock,
If you are having issues sending iMessages to a specific person overseas, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden -
Hi, i have received an iphone 4s from japan! whwn i connect it to my pc, itunes does not recognise it. what can i do?
For this issue you might try a couple things.
First, try to restart the Apple Mobile Device service by clicking Start and searching for Services. Stop the service, then restart the service.
If that doesn't work, you can remove and reinstall iTunes.
http://support.apple.com/kb/HT1923
This article will help with that process. Follow it exactly. -
Iphone has gone to a screen to plug in itunes, but itunes does not recognise it
I updated the software on my iphone4 and after updating the iphone has gone to a screen to plug in itunes, but itunes does not recognise it. i have reloaded itunes, done a hard reset and still nothing. any ideas?
Gotcha,
If you have an iCloud account you might want to consider syncing that way so you won't have to use cables but that is certainly up to you.
Try:
1.) Backup all your data:
Backup your iOS device: http://support.apple.com/kb/HT1414
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup iCal: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2.) Reset the computer's sync services and then restart the computer: http://support.apple.com/kb/TS1627
3.) Plug in the iOS device and attempt a sync.
--- Check the Info tab in iTunes to make sure calendars are still set to sync.
If that does not resolve the issue let me know and I'll give you a different route. -
On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this? Thanks --
Same here on an older iMac since Lion. Thanks for the uncheck wake for network access tip though, it doesn't do it either in that case, I will leave it that way.
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I recovered a back up from my time machine via a wired connection after getting the 'white screen of death'. Now Time Machine does not recognise any back ups on the time machine when connected wirelessly and wants to do a first back up of the whole machine. How do I get my mac to recognise these older back ups? It connects to the wifi network the time machine creates fine, with the same name and password.
I recommend the following.
1. Reset the TC to factory.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
2. Rename the TC to SMB standard.
That means short names.. 2-20 characters but less than 10 is excellent. eg TCGenx (use number for x that is actual generation of the TC)
No spaces.
Pure alphanumeric. No apostrophe.
3. Ensure IPv6 is set to link-local..
Do the same thing for ethernet if that is used.
4. Manually mount the TC disk in Finder.
Use Go in the top menu.. connect to server.
Type in
AFP://TCname.local (where TCname is your new short name for the TC and local is default domain .. it helps using the domain I found).
You will then find the computer either can or cannot find the network resource.. if it fails something else is wrong with the actual network and you will need to fix that.
It will request the password if it is found.. password is public by default unless you changed it.. type in the password and check to keep it in your keychain.
5. Delete current TM setup and redo it with the newly named TC.
See A4 here. http://pondini.org/TM/Troubleshooting.html
If your backups cannot be found, try B6 again, now that you actually know that the disk has been properly discovered. -
How can I ync iPhone 3Gs with my Windows 7 PC, when iTunes does not launch when I connect the iPhone to my computer? Note: My computer crashed and I am reinstalling everything.
Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync. -
My iPhone 4 has not been working for the last 4months....I have just recently decided to give it another go and it seems to be working but I forgot my password. I would use iTunes to reset but my iTunes does not recognise my iPhone.... Is there anything that can be done
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
while up-grading the IOS 6 to my iphone, the up-grade stop and now my screen does not stop to sart (apple) than shut down than restart (apple scree,) than shut down again
If restoring the phone as new did not solve your problem, you'll need to bring the phone to Apple for evaluation.
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Itunes does not recognise ipad or iphone after window 8.1 patch May 2014
Last week my laptop did a patch update to windows 8.1 and now Itunes does not recognise my ipad or iphone when i plug them into the USB ports.
The devices do ask "to trust the computer" and Windows itself reconises the ipad and iphone and i can get to files on the apple products through windows but itunes doesnt see them and therefore doesnt sync therefore i cant download music onto my phone etc.
Ps i did uninstall itunes and reinstalled but this didnt work. Although after reading about other people with similar issues on past window updates I think I may need to uninstall all apple software .
I have an old Ipod 5G that works fine with Itunes.
Anybody with similar issues and a plan to get this sorted ?...... as i need music on my phone for holiday !!Hello andyv,
Thanks for using Apple Support Communities.
To troubleshoot this issue of your iPad not being recognized by iTunes on your Windows PC please follow the troubleshooting in the article below:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care,
Alex H. -
My iPad is not responding. It does not unlock. I have a message: iCloud Backup, "This iPad hasn't been backed up in 5 weeks. Backups happen when this iPad plugged in, locked, and connected to Wi-Fi". My Question: plugged in to WHAT? locked, HOW? and how to connect to Wi-Fi when my iPad does not respond to anything I do with it? PLEASE HELP.
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the iPad again.
The iPad makes a backup into iCloud automatically when it's connected to the network and it is been charged -
I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?
Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.
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Mac itunes does not recognise iphone 4s
mac itunes does not recognise iphone 4s
Hi!
This contribution (enbedded link) helped me:
https://discussions.apple.com/message/18707806#18707806
The Huntress God\'s Waiting Room, UK
""You have already been given an alternative solution to the one posted above in a different post https://discussions.apple.com/thread/4046036?tstart=0 Have you tried it? Badgering for a response will not encourage people to help you.""
georg171 -
4s stuck in recovery mode. try to restore apple icon comes up but goes itno recovery again. Itunes does not recognise. I wa trying to update software from laptop to phone and errored 4005.
Hi there Schusski,
I would recommend taking a look at the troubleshooting steps for Error 4005 found in the article below.
iOS: Restore errors 4005, 4013, and 4014
-Griff W. -
I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this, and any idea how I can rectify the problem?
When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567
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