I changed my Apple ID and password, but when I attempt to update Apps I am prompted to enter my Password for my OLD Apple ID, and I am unable to override the Old Apple ID. How to proceed ?
I changed my Apple ID and password, but when I attempt to update Apps I am prompted to enter my Password for my OLD Apple ID, and I am unable to override the Old Apple ID. How to proceed ?
Delete everything bought with the old Apple ID and buy it again.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.
Similar Messages
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I have a known good apple id and password, but when I try to update apps I am told incorrect apple id or password through the iTunes store
Probably because the Apps in question were originally downloaded using a different Apple-id.
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When I attempt to update apps on my ipad my password does not work, even when I attempt to update each app separately. When I change the password it works on my PC but not on my ipad. Why?
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?
Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
just got new ipohone 4s and used my wife's appleid to sync some apps. i now have my own appleid. i have logged in on my iphone but when i choose to update apps my wife's appleid is still there.
This is happening because there must be one or more apps on your phone that were purchased using your wife's Apple ID. Apps and their updates are permanently tied to the Apple ID used to purchase them, regardless of the ID you are currently using in Settings>Store. The only way to stop the prompt for your wife's ID would be to delete these apps from your phone.
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My Apps store shows one item to update but when I go into update apps it tells me all are up to date
My Apps store shows one item to update but when I go into update apps it tells me all are up to date
Is there anyone who knows how I can fix this?
Thanks
Jon -
My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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I have recently changed my apple id and password. When i try to access music that i bought on itunes on an external hard drive, it asks me to authorize my computer with my old apple id? can anyone help?
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
See above ...I can log on to Adobe on my iPad with ID and password but when I try to click on Adobe Viewer App on my iPad I am asked to Sign In with my Adobe ID and password...when I enter exactly as I did on my iMac I get Authentication Failed?? Any one have this issue?
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I have iPad 2 and recently changed my Internet Service Provider and email address. When I switch on the iPad I am asked for my password for
my previous providerwhich when entered is not acceptable. I am told to create a new passord but this only changes the password for my current
address. I am now unable to access iPad and I need to know how to circumvent this.Roger, thank you. I wish I had sent out this question a month ago, when I committed the folly of creating another apple id with my alternate email address. Since then, I had realized that I didn't seem to need it, hence today's post.
So now what do I do? Is there anyway to delete that unecessary apple id?
And it is even worse than that...the secondary address listed currently in our apple id is a mobile me one that my husband created, but never uses, never checks, and probably doesn't even remember the password for. -
I reset my apple ID password but when I sign in to iMessage or iCloud it tells me incorrect password
My iPhone 5 wants me to sign in to iMessage and iCloud. I successfully reset my password using my pc and then tried signing in on my phone, but I keep getting told the password is incorrect. So I restarted my phone and tried again but got the same thing. Anyone have any ideas what I'm doing wrong?
Hi pete7685,
When you go to the My Apple ID website - are you able to sign in with your new password? What about the www.icloud.com website? If the password works in these two places, try deleting the iCloud account and adding it again on your iPhone.
Apple ID: Changing your password - Apple Support
http://support.apple.com/en-us/HT201355
Follow these steps to change your Apple ID password. If you can't remember your password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
Click "Password and Security".
In the "Choose a new password" section, click Change Password.
Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
I hope this information helps ....
- Judy -
Please help!!!
Hi, I've just gone into the settings and my current email is on there, but it still keeps coming up with my old email when I go to update my apps :( any other ideas?
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I dont understand, when i try to update it will go through routine apple stuff, then it it will say " Software Update Unavailable (under) Software Update is not available at this time. Try again later." The thing is that i was downloading it and my wi-fi had restarted for some unknown reason and it downloaded onto my phone but not installed. and at the moment it is really bothering me because I have waited a long time for iOS 7 and I am not being allowed to update my phone to it and i just wanted to know how to fix it. Thank you.
I imagine a ton of people are attempting to download it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document. -
In attempting to sync my i-phone with my new PC a message appears on the PC that I must enter a password (long forgotten) for an old email address. I've tried everything I know including trying to reset the password by providing my current email address. Nothing works.
If you forgot your Apple ID password - Apple Support
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