I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.
I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.
Hello Martin,
Thank you for the details of the issue you are experiencing with your iCloud account on your Mac. I recommend signing out of iCloud first:
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
If you are still being prompted for your password, I recommend the steps in the following article (this article refers to an iOS device, but the steps are still relevant for your Mac as well):
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.
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how can i get into my locked iPod? as i have forgoten my passcode and is says "iPod is disabled connect to iTunes"
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I was using my Dell PC (Windows Vista) on the 24th January 2014 and I was lstening to music via my Itunes programme. a window appeared alerting me to the need to take the new 11.1.4.62 Itunes update.
I should have stopped Itunes and then installed the updated programme but absentmindely I cliked on the upload icon.
Everything carried on as normal unitl around 70% the way through the upgrade when Itunes stopped working.
An error message appeared 'Itunes Helper exe - Unable to locate component. This application has failed to start because MSVCR80.d11 was not found.' i was advised to uninstall and reinstall Itunes as that may fix the problem.
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I then researched this issue on Google and was advised that if the reinstall of Itunes didn't resolve the issue I should download and install Microsoft Visual C++2005 Service Pack 1 Redistributable Package MFC Security Pack and run it. Did this and reinstalled Itunes again. Still doesn't work.
Where next?Yes I have had the same problem today. Wish I had`t bothered to carry out update as everything was ok before.
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I can't sign into Imessage. My phone tells me, check your network connections and try again. Wifi works fine. Imessage worked before downloading the new IOS7
Any ideas how to fix this?Go to Settings>General>Date and Time>Set Automatically>On.
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i was using my bros account for icloud, he changed & forgot the pass now i want to sign out & put mine but i'm not able to do that and he couldnt recover bcz he did it long time ago and apple support are not sending a recovery email to his email... what shall i do now to sign out?
Tell him to contact the Apple account security team for his country and ask for assistance changing the password: http://support.apple.com/kb/HT5699. If his country isn't listed, he can try contacting iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.
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I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.
ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.
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I changed my apple Id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or Password. If I delete my appos and start over, I may lose the apps that I purchased (like the ones for $5 +....
Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well. -
Changed my Apple Password and still can't sign into iTunes.
I changed my apple id password and now I can't sign into iTunes.
Delete the account (Settings>iCloud>delete account) and add a new one using the new ID.
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I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?
Hello farahani hairon nizar,
If your Apple ID was changed from your old account, you may have to change it back to your old account to be able to sign out and then change it back after that is done. Take a look at the article below for more information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828
Regards,
-Norm G. -
i have 2 apple ids and one is from years ago when icloud wasnt a thought but now somehow it became my primary apple id and i cant photo stream with the apple id i use. Even if im signed into my old one the photo stream doesnt automatically go to my mac. Im not exactly technology savy but id love to figure this out.
I have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.
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I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?
Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support -
I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??
Did you purchase Apple Care? If you did, you still have access to Apple Support. If not, go to your Apple Store and let them help you get it set up correctly. I'm sure it's something simple we're missing. Good Luck.
Do remember one thing. iMessage on iPad only works with other iOS devices. This means you can only text to people who:
1. Have an iPhone, iPad, or iPod Touch
2. And they have upgraded to iOS 5 or higher -
I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.
Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.
You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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