I changed my apple id but when i tried to download an app it asked for the password of my old account and when i put it in it said it was wrong. What should i do?
Help
Try going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with your updated credentials.
Similar Messages
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Just like the description above. Changed my Apple ID online and in the phone, but when I go to the App Store it asks for the password to the old ID. Then when I put the password in it says that it's incorrect.
Go to settings>store and make sure the new apple ID is logged in at the bottom of the page.
If not, log out of the old one and sign in with the new one. -
We have changed our appleid and password on the computer successfully, now our iphones keep asking for our password to the old appleid and will not accept it. how do i change my appleid on my phone?
mine still wont let me buy apps or update apps because it keeps asking for my old Apple Identification that i know longer use and havea new one what do i do
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cancel old Apple ID?
you can't Cancel an AppleID
for help with your issue, click here -> Apple ID: Contacting Apple for help with Apple ID account security
CCC -
HT1311 When I download an app they ask for the password of the other account
How can I change the Apple ID ? I have changed it in the settings but still another Apple ID APPEARS WHEN DOWNLOADING APPLICATIONS
As others have mentioned, reestablish your old Apple id to get to your apps
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I sign-in with my Apple ID to update my apps. Asks for my password. Type it in and it just takes me right back to the update screen. What an I doing wrong?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
My Apple id and password is not recognized when I tried to download an app. I reset my password but it still did not recognize it. This website recognized it.
Did you go to Settings>iTunes and App Stores and sign out and sign back in?
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In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps
You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.
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I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active.
If you do not want to use passcodes, why don't you just go to Settings > General > Passcode Lock and delete the passcode and set the lock to OFF. That will eliminate the problems all together.
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My friend connects his iphone to my computer because i have more music in my itunes library. when he disconnects it and tries to update or download new app it asks for my apple id and not his. Any way to fix this?
Stop letting him sync his device to your computer.
He has no legal right to any of the content on your computer.
Tell this friend to sync his device to his computer, this will remove all content that had been synced from your computer and replace it with content from his computer.
If he likes the media that you have, you can "gift" him some songs via iTunes or he can purchase it himself. -
When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates. -
I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
I basically got this phone about 2 weeks ago and i cannot download or update anything . I would mind it asking for my sisters apple password but she doesn't know it so how do i take it off ? It will ask for mine then a few seconds later it will ask for hers . In my settings everything is signed in as me but i just don't get why it still ask for her apple id. I have logged out and reset all my settings and it still ask for her apple id. If i can figure out how do i get her password ?
Any apps that she downloaded onto the device are tied to her apple ID. They cannot be transferred to another account. To update those apps, you would either need her password, or you could delete the apps and download them using your own apple id.
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When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?
You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
3. Tap Apple ID:
4. Tap "Sign Out"
5. Sign in to your account. -
I have an old iphone with old itunes accounts. I have signed out of these in the settings tab and put in the new account, however when i go to the App store to update apps it comes up with the old account and there are no other options. I cannot see this account anywhere else, does anyone have any suggestions?
You can't. Apps are forever tied to the AppleID that purchased them. Delete the apps with the old AppleID and purchase them with the new AppleID.
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