I changed my apple id-(email), now when i try to log into my account on my iphone-am told that password is incorrect. But password works when i log in on my pc

I changed my apple id(email),now i cant log in on my iphone-am told
my password is incorrect- but password works on my pc

Perform these steps on a computer,
when you double-click an item you purchased before you renamed the account, the authorization dialog may show the old account name. If this happens, you will need to remove the old account name from the account name field, type the new account name, and click Authorize. This authorizes your computer to play the account's purchases.
If you are unsure about which account was used to purchase a particular item, follow these steps:
1) Control-click (or right-click) the item in your iTunes Library.
2) Choose Get Info from the menu that appears.
3) Click the Summary tab. The account name will be listed on the right.
If you need further assistance in locating the current account name, please reply with the account name listed in your items' Summary tab. In addition, please include the order number for those items if possible.
You can locate order numbers by following these instructions on reviewing your purchase history:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727
Once you done with the above steps, sync your device to your computer and reset the password via the follwoing link,
Http://iforgot.apple.com

Similar Messages

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    Thanks Lawrence. I've spent over 3 hours on the phone/chatting to online support and none of it seemed to help as it all revolved around resetting emails etc but can't do any of it without my access to my old email. Now my phone won't take cloud because they advised to set up new apple ID and use that, but can't sign out of old one completely. Also doesn't help because my phone and laptop are set up on the old one. Thanks for the help.

  • TS3988 i changed my apple id email and when i sign into iCloud on my phone it still comes up with the old email and my password isn't working for it?

    i changed my apple id email and when i sign into iCloud on my phone it still comes up with the old email and my password isn't working for it?

    Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address.  How do I change the email address on the devices???

    I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps.  When it asks for my Apple Password it still shows my old email address.  How do I change the IPhone and IPod to recognize the new email address????

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

    I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

    Hi sharonpalencia, 
    Welcome to the Apple Support Communities!
    I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information. 
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    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
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    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    If you're still asked for your previous Apple ID password, continue to the next step.
    Have a great day, 
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  • Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) HELP!

    Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) and requires the password to do anything. Everytime I go onto the ICloud  page it shows my old email and requires the password, but I can't exactly type in a password because that won't work. I can't find a way to change my email or delete ICloud.

    If the old ID is an earlier version of your current ID, do the following:
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  • I changed my apple id email adress online and in ;music; on the phone but now the phone doesnt accept my password. can anyone help please

    I have an iphone 4 and changed my Apple id EMAIL ADDRESS online with no problems. I changed it on the phone in 'Music' but the STORE APP now wont accept my password and shows the previous email address even after syncing, Can anyone help please?

    Welcome to the Apple Community.
    If it's iCloud that is asking for these details:
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
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    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    If it's iTunes asking for these details:
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • HT204053 I changed my apple ID email address, and now I can't access my iCloud because it was  listed with the previous email address. What can I do?

    I changed my apple ID email address, and now I can't access my iCloud because it was  listed with the previous email address. What can I do?

    If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I changed my apple id email and now my phone does not recognize it for icloud.

    I changed my apple id email address and now my iphone 5s does not recognize it for icloud. It keeps asking for the old email address apple id.

    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • I changed my apple id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

    I changed my apple Id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

    I changed my apple id email address  last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
    The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
    Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
    What have I done and how can I fix it?
    Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

    I FOUND THE SOLUTION!
    I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
    -Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
    -Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
    - I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
    -Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
    -This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
    The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

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    Thank you, pvonk, but:
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    When trying to log in with the old ID, I get no access, i.e. it says "Try again"...-Trying the same with the new one gives me the result I mentioned in my first question...
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