I changed my Apple ID for an iphone 4s and need to change the iCloud Apple ID/password. I am unable to change the Apple ID under the iCloud account information without the password which no longer exists. How can I update my phone?
I had to change the Apple ID used for my iphone 4s. How do I change the Apple ID for the iCloud information? - the old Apple ID/password no longer exists and this information is requested to make a change. I am unable to change the Apple ID for the iCloud account.
Apple IDs never go away, so it still exists.
But lets be clear. You actually stopped using an Apple ID and created a NEW Apple ID. You didn't just change the email address of your Apple ID? That means that all of the music and apps purchased with the old Apple ID will have to be purchased again.
If you really did create a new Apple ID you will need the password associated with the old one to disable Activation Lock. There is no way around this. As I said, the old one still exists. You can use the standard tools to recover the password at https://appleid.apple.com.
Similar Messages
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I am trying to update an iPhone 4 but I can't follow the instructions above because "software update" is not an option under settings/general. How can I update my phone?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972 -
HT1766 i have iphone 3 how can i update this phone because there is no option i setting for update
i have iphone 3 how can i update this phone because there is no option i setting for update
You have to update using iTunes.
<http://support.apple.com/kb/ht4623>
The latest iOS for the iPhone 3 is iOS 4.2.1 -
I don't have the software update option in my settings. How can I update my phone so I can download apps?
Are you referring to updating the iOS? Software update for the phone has nothing to do with downloading apps. The only time the OTA software update for the phone iOS was after iOS 5. If you are looking to update applications, then go to the App store and select updates.
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I have an iPhone 4 and don't have the option "update software in my general settings. How can I update my phone to iSO 5?
You follow the directions here:
http://support.apple.com/kb/HT4972
Make sure all of your data is on your computer BEFORE you attempt to update. The update is an erase/restore deal. -
I am trying to update my Iphone4 to IOS6 but when I go to Settings>General> I don't see "Software Update" option. How can I update my phone?
You do not have that option with iOS 4. You must update using iTunes.
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad -
I can't use the computer I would normally use since the monitor is broken.. how can I update my phone for the latest version iOS 5 without losing my music?
Borrow a monitor from a friend or neighbor. If you update it on a machine other than the one you normally sync with, the music will be lost until you can set it back up to sync with the original iTunes library (or a new library that contains your music).
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When I try to update to iOS 8 my phone says it's up to date but it is not. It is iOS 7. How do I update my phone?
The iPhone 4, which is what you show in your profile, can only run up to iOS 7.1.2. You cannot update that device to iOS 8.1.3, the most current iOS.
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when i go to settings<general< update settings dose not appear
how can i update my software /Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
(81448) -
so I bought a new Iphone and I've had Itunes on my computer for years but the email i used when setting up my original account no longers exists. So I have no way of acessing it. When I bought my phone i put in my current email and I verified it. I can't have my old library with the new email and when i tried to change it i got the message that the email was registered to another I.D Which of course is the one with the phone. How can i join them so i have my music and changed my id?
➡ https://iforgot.apple.com/
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I have an iPhone 4 with IOS 4.2.6. I recently received an iPad with IOS5.1.1. I want to update my IOS on my phone but the computer I use is no longer hooked up to the Internet. What do I need to do? Also, does my iTunes need to be updated? It is whatever was available last July. Thank you for your time and courtesy!
To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.
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My credit card no longer exists how can the online subscription now be sorted out by my company
My credit card used for the CC subscription no longer exists - the card was being debited monthly. How can my company sort out the payment and how can I ensure my usage of CC is not stopped in the interim. I have tried the chat helpline several times but although it says there are consultants available the second screen always says there are several customers before me and I never get helped.
I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?
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I downloaded The Pages app, and now need to update it. But the apple i.d i used to download the app doesnt exist and now i dont know how to update pages with my new i.d. How do I update my old apps!?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apps can only be updated by the Apple ID used to buy them. Apple does not transfer content from one ID to another.Apple does not merge IDs. Unless you want to buy the app with the new Apple ID, you need to recover the old ID. -
Hi, I have the same apple id for my 5s and my two daughters 4s phones. For some reason lately, their updated for apps on their phones will not download. Mine works fine. When I press "update" on theirs, it just opens whatever particular app I'm trying to update. I've tried restarting their phones and signing out and signing back in to my account, but no luck. Any ideas? Any help would be appriciated.
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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My iCloud account name was inputted incorrectly during initial phone set up. I created another iCloud account name but it is still the old and wrong iCloud account that automatically loads whenever I access the iCloud tab on my phone. How do I replace it my new and correct account name?
She won't after the change.
Note you can use the same Apple ID in
Settings > iTunes & App Store > Apple ID: > here to share purchased music, apps and books.
Other than that each of you should use your own Apple ID for iMessage, FaceTime, iCloud, Game Center, etc.
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