I changed my apple ID, now I can't download my purchases

After changing my apple ID, I can no longer download anything I originally purchased like movies or apps.

If you updated your existing account then you should not have lost any of its purchases - you should only not be able to redownload items if you change countries or if the rights-holder removes them from the store (or if you are in a country where the type of content can't be redownload e.g. films can't be redownloaded in all countries).
Have you tried logging out and back into your account on your device/computer and seeing if they then show in Purchased for redownloading, and checked to see if they are hidden : iTunes Store: Hiding and unhiding purchases ?

Similar Messages

  • I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you.

    I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you. (iPhone 4s)

    Well, you're gonna have to recover the password for that Apple ID:
    http://support.apple.com/kb/ht5787

  • HT5312 Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    When I requested a new password the e-mail was sent to the old address then the new owner of that address entered their info and I no longer have access to it.

  • I changed my apple ID now I can't update my apps?

    I changed my apple ID and now I can't update my apps...

    If you mean you changed your iTunes Store account ID, you can't update any apps purchased under your old account.

  • I changed my iTunes password and now I can't download previous purchases

    I changed my iTunes password (but kept the same username), and now I can't re-download any songs that I purchased BEFORE changing the password.
    When I follow the steps in the Apple support pages on how to re-download previously purchased songs, I am taken to my "Purchased" page in the iTunes store, but the songs I purchased before the password change don't show at all.  Only the songs that I purchased after changing the password appear. 
    When I search for one of the older songs in the iTunes store, the menu bar to the right of the song says "purchased," confirming that I did indeed purchase the item.  But again, I can't download it.
    Again, I did not change my AppleID, only my password.
    Does anyone know a fix for this?  Thanks.

    Hi hyperslam,
    Are you certain that you are looking at "Purchased" here:
    And not here:
    You want to look for your Purchased items under QUICK LINKS not under the "Store" heading in the sidebar!
    Cheers,
    GB

  • I have set up a iTunes account but I have changed my number and now I can't download apps it keeps saying previous billing problem how do I change my phone number with out setting up a new iTunes

    How do I change my phone number on iTunes. On my phone just I can't download any apps due to a problem with the numbers not matching

    You're really posting in the wrong forum. you should be posting here ( https://discussions.apple.com/community/itunes/itunes_store ) Or calling apple support directly.

  • I changed my password and now I can't download anything

    I was prompted to update my password when I tried to download a soBG, and after updating it (and changing my credit card info since my card was almost expired,) I can't download any songs or make an app updates. When I put in my password it just thinks for a minute and goes back to the beginning. No error message saying incorrect password or anything (since it should be the correct password!) I don't know what to do. And this is on both my ipad2 and my iPhone 5. Help!

    Under settings, go to iTunes & App Store - logout of the old account and enter the new account and password.

  • HT5312 I changed my apple ID, now I can't change my apple ID in my iCloud. How do you change your apple ID in iCloud?

    How do you change your AppleID in iCloud? help!!!

    WEll if the maximum amount of iCloud I'd have been reached he can't you delete them

  • I updated my I D and now I can't download or purchase an updated game app

    I can't update an app for my games since changing my I D and downloading the IOS 6 update. The info box pops up and says that I purchased the original game under an old ID ! Has anyone had this problem and what can I do to get back to my games? Also the rest of my Game apps are frozen!

    When I downloaded the new iOS 6 while on holiday in Alberta.  Why there you say. My Husband is hunting.  Anyway as soon as I updated I immediately had problems.  The ID that came was one used when I first bought the iPad before it was changed to my personal ID.  Which I have been using for month with no problem.  Then with the upgrade it was like it did not exist,  So I re-entered my original ID and password.  I then tried to purchase a game that I had previously downloaded I like it so wanted to purchase it.  Entered my password and was informed that this app was on another iPad and I had to download it again.  What bothers me I have downloaded a few games will I have this problem with all of them.  And when it comes to updates on games I already have will I not be able to do those updates.  Not only that but games I already play have been in frozen mode.  I am so upset I was planning on using my iPad while my husband was hunting.  There have been a few times I have wanted to throw this thing in the campfire.  So any help would be gratefully received.

  • Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?

    Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104203)

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I created my iTunes account when I was living in Venezuela, but have relocated to the US now.  How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?

    I created my iTunes account when I was living in Venezuela, but have relocated to the US now.  How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?
    Sorry for the long 'subject'!  hahaha  I am new to the community.  This should be fun!

    No, What I mean  is, Now I am leaving in USA but every time that I tried to download an app only appear app available in Venezuela no the one available in USA. 
    I already change my address and select USA but still I can not download app for USA

  • HT1918 How do I change my billing info so that I don't need a bank account to d/l or update apps. I deleted my bank account and now I can't download or update anything?

    How do I change my billing info so that I don't need a checking account? I don't have a banking account and now I can't download or update any apps because I have no checking account.

    In general, Apple does not provide refunds but you can try to contact them here: http://www.apple.com/support/itunes/contact/

  • HT5625 i changed my apple id, now phone is stuck...

    i logged in to myapple on computer and changed my apple id.
    now icloud account on my iphone is the old email address.
    I  can't delete teh old acccount because i have to enter the password for the old account to turn off find my iphone.
    but the old password doesn't get recognized.
    how do i get the old icluod account off the phone so i can add the new one?

    Basically, you have to sign in under the previous Apple ID, so you can sign out of all the iCloud services that use it.
    If that's not working for you read the following:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    There are three steps, be sure to follow all of them.
    The following may help explain the reason this occurred:
    Apple ID: What to do after you change your Apple ID
    It would be nice if Apple placed more emphasis on this excerpt from Changing your Apple ID
    Before you change your Apple ID:
    Sign out of all Apple features and services that you use with your current Apple ID.
    I interpret that to apply to all your devices - Macs as well as iOS. Signing out of all services on all devices prior to changing one's Apple ID will preclude this problem from occurring.

  • Changed email address with itunes...now i can't make a purchase using my ipad because it is showing my old address

    Changed email address with itunes...now i can't make a purchase using my ipad...old address is showing when i try to purchase an app and the old password does not work...what to do?

    Settings -> Store -> Apple ID
    In the future, please search before posting asy our qeustion has been asked and answered dozens of times in the past.

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