I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???
I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???
The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
You might try deleteing them and using OS X Recovery to install them again.
OS X Recovery -
http://support.apple.com/kb/HT4718
After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account.
Similar Messages
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I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
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For the 2nd day my iPhone 5 will not let me download updates for apps. I've tried selecting each to click off wait, and have selected new updates indvidually instead of all together. Also have shut the phone down and have even deleting the apps completely and re-downloaded but to no avail. Each app continues to sit on my screen with the line below as if it is about to download but never does, and now any apps I've tried to updated will not let me use them.
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
Hello, Im trying to upgrade Imovie and whatever app are about to update in the future, the problem is the my Imac is stuck with an old email on the APP store. I try to change it and nothing happen, when I put my apple ID it send me to change the password and what Im trying to do is to put my new email in the system so would be able to update my computer. You know when you press the update button a little box drop with your email and all you have to put is your password thats where my old email is stuck pls someone help me with that little problem i'll appreciate it... thanks
An Apple ID isn't necessarily "linked" with your email other than for recovery reasons. So, as long as you know the Apple ID password, an old email isn't catastrophic. Apple ID != e-mail.
Now, if it's really bugging you and you really want to change it, if you log in to http://appleid.apple.com and change your primary email address, this should update your Apple ID. There will be a couple hoops involved with this (i.e. verification of email change by sending email to rescue/alternate email. Alternate email can't be the same as the new primary. The new primary can't have ever been used as/with an Apple ID. etc...). -
I cannot log into the App Store, it acts like I am putting the wrong Password on my iPhone 4 and my iPod Touch. I also have an app that has to be deleted and redownloaded at least 3-4 times a week because it will say the app is not online when I am 2 foot away from my router and all my other stuff is working fine. My main concern is why the APP STORE no longer works??? Does anyone know any details or when you can expect it to be back up and working.
It's a Wide World Problem.
Chillax, Apple knows about it. -
I have obsolete computers and devices attached to my appleid. I cannot deauthorize them as they are gone!!! (Had a fire and had to replace all tech systems) Because I spent alot of monies on my purchases, it would be nice to be able to combine all these items and not have to repurchase them. How can I update the current number of computers and correct ipods, ipads and iphones together; and get rid of all old computers and ipods, iphones that are authorized under the appleid I have always used. I have asked this question before, but received no support or answers. I do have icloud and mobileme, but cant sychonize them either.
I am also seriously considering purchasing a mac, and no longer using the windows pc\s as too many tech difficulties arise when I tackle complicated projects regarding DVD and moving making. However, I still require pc software for my work. Will my current backup network system convert easily? Can it be converted? Will I require a tech and if so, how much will this cost? I have recently invested a large sum into creating a network and backup system that has yet to be working as it should. Unfortuneately it has left me with very little left to try to convert to the mac systems entirely. Please answer my questions in a language that I can understand.....as this problem is affecting my household, organization and office techniques. Would like to take care of this problem once and for all. Mac seems to work with my creative desires much better. Will await your response.....Thank you.If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
i was using my bros account for icloud, he changed & forgot the pass now i want to sign out & put mine but i'm not able to do that and he couldnt recover bcz he did it long time ago and apple support are not sending a recovery email to his email... what shall i do now to sign out?
Tell him to contact the Apple account security team for his country and ask for assistance changing the password: http://support.apple.com/kb/HT5699. If his country isn't listed, he can try contacting iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.
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I lost my labview CD and changed computer long time ago
I lost my labview CD and changed computer long time ago. I bought labview student edition 8.6 years ago and I lost both the CD and the computer. Now I want to use the software again but I cant find were to download it or how to activate it. I have in my e-mail the activation codes but they dont seem to work. what can I do? thanks for your time
Hello Darent,
The activation codes are specific to each computer, so if you changed your PC, you need to generate new activation codes or activate your software using the serial number.
You can register your serial number on the next page, so you can download versions of LabVIEW activated with that serial number.
My Products:
http://www.ni.com/myni/products/en/
Let me know if you have further doubts, best regards.
David P.
National Instruments
Applications Engineer
www.ni.com/soporte -
I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
If I purchased a movie, from a computer a LONG time ago like 3 years but recently I changed computers how can I get that movie back? p.s. I bought the movie from iTunes
If you don't have the movie on the old computer and you don't have the movie backed up on a disc somewhere, your only choice is to purchase the movie again. Currently, movie downloads are a one time deal andit is your responsibility to have a backup copy.
If you have the movie on the other computer still, you can burn it to a DVD and then copy it over to the new computer.
Personally, I have two computers and when I make a purchase on one, iTunes automatically copies it to the other and I have never lost videos or music in this manner. -
I changed my Apple ID two weeks ago and I accidently forgot to sign out of my iCloud on my iPhone 5C. Now it wont let me change the iCloud ID to match my new Apple ID. How do I change my iCloud ID even though it is asking for the old ID?
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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can anyone help? bought my macbook pro second hand and when i try to update iphoto so that it works in Mavericks it has the previous owners appleid locked in the id field and wont let me change so i cant update. i have logged into my account but makes no difference....????
A very good post by Linc Davis.
Linc Davis
Re: I bought a used MacBook Pro (mid 2010). How do I change settings so that I am the owner instead of "tourist"?
Feb 16, 2014 11:56 AM (in response to Dee SeaWarrior)
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter theserial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to thetechnical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the Ckey at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support. -
I create cloud ID long time ago. My cloud ID is email. This email is not working now. I cant check inbox. How I can reset password in this case?
https://appleid.apple.com
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I bought an app long time ago but after an upgrade i can't find it
Long time ago I bought an app on my iphone (typedrawing), last week accidentally i made an upgrade but no a security copy, now I can't find this app, what sould I do???
any know where I can find, or if there is any record of purchased apps? at the downloaded apps section is not, and I really don't want to buy the application againThe app is typedrawing and first i downloaded the free version, then i bought it, but after the upgrade i lost all my apps, pics, videos, etc. I reinstalled all that i could but this app was no there, i know was my fault no make a security copy but i mean it would be possible have a record that i bought this app, oder?
sorry for my terrible English, and thanks for answering
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