I changed my credit card

I am using creative cloud student plan in Korea.
Due to problem of credit card, I changed it at bank.
While I was using photoshop I saw the message that I am haveing trouble verifying my membership and 05 days remaining.
As soon as I saw the message I logged in adobe site and tried to change billing information with my new credit card.
The problem seemed to be solved.
But a few days later, I saw the same message.
I checked my information again but it looks like no problem.
It says that I am using creative cloud plan and my billing information is right.
I want to fix this problem as quickly as possible.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Similar Messages

  • HT1918 How can i change my credit card details on my itunes?

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    Hello,
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    I haven't been so depressed over a customer support for years.
    Can somebody please help me out on how to change my credit card number for my Adobe ID?
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    Ok, found a way:  "under the billing section of your subscription within the My Adobe section of Adobe.com after you login with your Adobe ID "
    But after updating my info with my new (working) credit card (matercard) it says:
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  • HT3702 how do i change the credit card on my apple account

    hi I want to change my credit card but I cant cuz Im in thailand and I can not use thai card and i can not update any app right now
    Could u pls tell me how can I do that
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    What country is your account registered for? Is your new bank card from that country? Please axplain in detail.

  • I have changed my credit card. How can I enter my new credit card data to purchase Apps or iTunes music? Thanks. Philippe

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    Tap  -  Settings/iTunes & App Store/Apple ID
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  • Can´t change my credit card info, cause my creative cloud membership seems to have disappeared as they didn´t got the last payment. What should I do?

    I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?

    No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
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  • How can I change my credit card information

    I would like to change my credit card information

    Accepted form of payment
    http://support.apple.com/kb/HT5552

  • How can I change my credit card information of my apple ID?

    how can I change my credit card information of my apple ID?

    start itunes on your computer
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  • How can I change my credit card information on my account

    I need to change my credit card info on my account and I do t know how please help.

    Changing Account Information
    http://support.apple.com/kb/HT1918

  • HT1918 Do you know how to change your credit card details and Country on Itunes? It wont let me!!! Help!!!

    I am trying to change my credit card details on Itunes as I have moved to NZ and closed down the credit card in Australia. There is $5 left to pay on the card. It will not let me update my address to NZ or put in my new credit card details. HELP!!!!!
    It says I have to provide a credit card in the Australia before I can clear my $5 credit card debt and I have now cancelled my card in Australia and don't have another one!
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    Click here and request assistance.
    (87754)

  • Hi, I changed my credit card, so my monthly pâyment expired. Now I changed the credit card details online...but I still can't use bridge or photoshop. I tried everything I could do as suggested online...

    Hi, I changed my credit card, so my monthly pâyment expired. Now I changed the credit card details online...but I still can't use bridge or photoshop. I tried everything I could do as suggested online...
    Can you help me asap?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • I am unable to change my credit card number, because my profile shows United States therefore it does not accept the phone area code, and zip number, because I live in Switzerland. Please inform me how to do it. Many thanks.

    I am unable to change my credit card number because my apple profile shows me as a resident of the United States, although I live in Switzerland. Consequently I cannot edit my area code, zip number, State info, etc. Please advise me how to do it. Many thanks.

    Hello Luis,
    To update your billing information, you would need to change your iTunes Store country to be able to enter the information for Switzerland.  I found an article with the steps to update this:
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    Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • Hey anyone knows hot to change my credit card details in my apple account? couldn't find it...

    hey anyone knows hot to change my credit card details in my apple account? couldn't find it...

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Payment Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201303 Hi trying to change my credit card on file and it won't let me

    Hi,
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    Why won't it let you? Is there an error? More information is needed to assist you.

  • Change of credit card details and store

    Hi
    I recently changed my place of living. I need to change my credit card details and my store. I having a doubt, when i change the store and the card details will I loose all my purchases from App store and iTunes store
    regards
    Jishnu

    You won't lose the purchases, just the ability to download them from the Cloud... and updates. So download all first before you change.

  • HT1918 How to Change my credit card payment into none on my Iso device

    How to change my credit card payment option to none on my Iso device

    iOS: Changing the signed-in iTunes Store account
              http://support.apple.com/kb/HT1311
    View your info....

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