I changed my credit card
I am using creative cloud student plan in Korea.
Due to problem of credit card, I changed it at bank.
While I was using photoshop I saw the message that I am haveing trouble verifying my membership and 05 days remaining.
As soon as I saw the message I logged in adobe site and tried to change billing information with my new credit card.
The problem seemed to be solved.
But a few days later, I saw the same message.
I checked my information again but it looks like no problem.
It says that I am using creative cloud plan and my billing information is right.
I want to fix this problem as quickly as possible.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Similar Messages
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HT1918 How can i change my credit card details on my itunes?
How can i change my credit card detail on Itunes??????????????????????????/
On your computer's iTunes you should be able to log into your account via the Store > View My Account menu option, and then on your account's summary screen click the 'Edit' button next to the Payment Information line
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How can I change my credit card number for my Adobe ID?
Hello,
I'd like to change my credit card number, but Adobe site do not allow this.
Support chat redirected me to a chinese adobe page (I'm from Hungary, can't read Chinese..), then told me to call local reseller support instead.
Local reseller support told us that they can't support creative cloud members, they are being dealt with centrally by Adobe.
Back to chat, describing again what I need to a new agent..
Got the same chinese page from him as well first, then got the same "call local reseller" advice again.
After telling the agent that does not work, he gave me a phone number to call: 852 2916 2125, which never answers. And the agent dropped off..
I haven't been so depressed over a customer support for years.
Can somebody please help me out on how to change my credit card number for my Adobe ID?
Thanks for any useful help in advance.Ok, found a way: "under the billing section of your subscription within the My Adobe section of Adobe.com after you login with your Adobe ID "
But after updating my info with my new (working) credit card (matercard) it says:
There was a problem in the store. If you wish to complete your purchase immediately, please call 800 0280148.
And this number than answers 'it cannot be accessed'
I'd need this done immediately, so please anyone - any ideas ?!
Thanks. -
HT3702 how do i change the credit card on my apple account
hi I want to change my credit card but I cant cuz Im in thailand and I can not use thai card and i can not update any app right now
Could u pls tell me how can I do that
ThankWhat country is your account registered for? Is your new bank card from that country? Please axplain in detail.
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I have changed my credit card. How can I enter my new data to purchase Apps and music on i Tunes? Thanks. Philippe
Tap - Settings/iTunes & App Store/Apple ID
In the next window tap view Apple ID and enter password and click okay.
You are now securly linked to your itunes account - tap Payment information and change the credit card details and then done/done. -
I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?
No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
// Halina -
How can I change my credit card information
I would like to change my credit card information
Accepted form of payment
http://support.apple.com/kb/HT5552 -
How can I change my credit card information of my apple ID?
how can I change my credit card information of my apple ID?
start itunes on your computer
click itunes store icon
click on your appleID should be in the right corner of the top bar
change credit card info till the cows come home -
How can I change my credit card information on my account
I need to change my credit card info on my account and I do t know how please help.
Changing Account Information
http://support.apple.com/kb/HT1918 -
I am trying to change my credit card details on Itunes as I have moved to NZ and closed down the credit card in Australia. There is $5 left to pay on the card. It will not let me update my address to NZ or put in my new credit card details. HELP!!!!!
It says I have to provide a credit card in the Australia before I can clear my $5 credit card debt and I have now cancelled my card in Australia and don't have another one!
Do you know how I can change my address to NZ and then change my billing to my new credit card in NZ and pay the $5 bill.
Do I have to shut down my account or reapply to Itunes with a new email address and leave this bill outstanding!! Seems crazy........but cant seem to see any other way around it!Click here and request assistance.
(87754) -
Hi, I changed my credit card, so my monthly pâyment expired. Now I changed the credit card details online...but I still can't use bridge or photoshop. I tried everything I could do as suggested online...
Can you help me asap?Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation -
I am unable to change my credit card number because my apple profile shows me as a resident of the United States, although I live in Switzerland. Consequently I cannot edit my area code, zip number, State info, etc. Please advise me how to do it. Many thanks.
Hello Luis,
To update your billing information, you would need to change your iTunes Store country to be able to enter the information for Switzerland. I found an article with the steps to update this:
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
hey anyone knows hot to change my credit card details in my apple account? couldn't find it...
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT201303 Hi trying to change my credit card on file and it won't let me
Hi,
Trying to change my credit card on file and it won't let me.Why won't it let you? Is there an error? More information is needed to assist you.
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Change of credit card details and store
Hi
I recently changed my place of living. I need to change my credit card details and my store. I having a doubt, when i change the store and the card details will I loose all my purchases from App store and iTunes store
regards
JishnuYou won't lose the purchases, just the ability to download them from the Cloud... and updates. So download all first before you change.
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HT1918 How to Change my credit card payment into none on my Iso device
How to change my credit card payment option to none on my Iso device
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311
View your info....
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