I changed my email associated with my apple id.  The app store asks for my old email when updating apps.

When I download a new app, the app store recognizes the new, correct email, however, when I try to update existing apps, I'm prompted with the old email.  Is this a bug?  How can I fix this?

It sounds like you created a new Apple ID rather than changing the old one. Which means that purchases made on the old Apple ID can only be updated using that ID.

Similar Messages

  • I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my passwor

    I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.

    I had this same issue and got it resolved very simply when I contacted Apple SUpport
    Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
    > Go to Manage apple id and primary email address
    > Change it to the old apple id that your device is asking for
    > Save changes
    > Go to Settings > iCloud and sign out of the infomation
    > Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    > Change it back to the correct apple id
    > Go to the email address adn reverify the apple id
    > Sign back into iCloud on your device
    > Smile
    Article to back up my statement http://support.apple.com/kb/TS5223

  • HT5731 I bought a full season of a TV show. I downloaded all episodes. When I go into my iTunes library, select the episodes I get a message of: This computer is already associated with an Apple ID. I can't for the life of me get the TV show to play.

    I bought a full season of a TV show. I downloaded all episodes, I went to my  iTunes library, selected the episode I wanted to watch. I got this message: This computer is already associated with an Apple ID. I can't for the life of me get the TV shows to play. I went on iTunes and when to my purchases. Clicked on the episodes and the same message popped up. How do I get these to play? I also see my download box with an error message saying it has paused the download. I click unpause and it just pauses again. I have been able to get one of the episodes to play once through, but now it gives me the same message.

    It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period.  Sorry, it's not allowed for legal reasons.

  • Ask your question.updated to IOS 6.1.  I cannot configure my iMessage properly with this version.  Everytime it verifies the email addresses associated with my apple Id the page reverts back to the previous one with the sign in portion.  What should I do?

    Please assist with the iMessage configuration.  My iMessage used to work with the previous version.  With 6.1 I cannot configure iMessage properly.    After I sign in using my apple id.  It directs me to the next page with all the email add associated with the I. d. After confirming the email addresses it verifies then reverts back to the previous page with the sign in portion.  What should I do?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • I keep getting the message that my computer is associated with another apple id. I have already removed the device from the other apple id but I still get the message. How long does it take to update?

    I am trying to download a tv show that I purchased and I get the message that my laptop is already associated with another apple id. I knew it was my wifes id so I went into her account and removed the association. I still get this message even though there is no other apple id associated with the laptop now.

    That's not how it works. Once a device (including a computer) is associated with an Apple ID it cannot be switched for 90 days. See this Apple KB article for more information: http://support.apple.com/kb/HT1420.

  • TS3988 computer associated with another apple id

    message says when i try to log into itunes match that it is associated with another apple id and cant log in for 65 days, how do i fix this ?

    Hi balbri,
    If you have questions about Apple ID associations, you may find the following article helpful:
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Regards,
    - Brenden

  • HT1918 cannot change my email account that the iTunes store uses for my login

    cannot change my email account that the iTunes store uses for my login

    What happens when you try to change it ? You should be able to change by logging into your account on this page : http://appleid.apple.com
    Or via the Store > View Account menu option on your computer's iTunes
    You might then need to log out of your account on any devices (iPad, iPhone, IPod Touch) that you have and then log back in so as to 'refresh' the account on them.

  • Cab you get your ipod to forget old apple ID, because it is asking for the password but I do not use that apple ID becaue I have a new one, and not it will not let me enter a few of my apps

    I Have a new apple ID and it is asking for my old ones password, I try to enter an app and it asks me to sign in but I hit cancel then ot kicks me out of the app, everytime.

    When an app is purchased, it is locked to the Apple ID used to purchase/download the app. That will never change. If you have apps that are asking for the old ID for an update, it is working the way it is supposed to. If you cannot remember that password, then you will need to delete that app and download it again with the new Apple ID.

  • I updated my apple ID and the app store continues to ask for my old id, I've gone to my settings and it does show my new apple ID

    My daughter created an apple ID for my new phone but she forgot the password, so I created a new one, and so far I can purchase new apps with my new apple ID however there's an update pending for the Facebook application and when I try to update it the phone still asks for my old apple ID. That's the only app that's giving me that problem. Please help

    That's normal behavior.  Whenever an app needs to be updated, it will always require the Apple ID that downloaded/installed the app.  If you don't know or can't recover that password, you can't update the app.  You have to delete and then reinstall it.

  • HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

    My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

    Not from your end. Click here and ask the iTunes Store staff for assistance.
    (126716)

  • Can I change my verified primary email address associated with my apple id? I don't want to change my apple id as I have music/apps associated with it.  My current email will be changing soon.

    Can I change my verified primary email address that is currently associated with my apple id?  I don't want to change my apple id because I have music and apps assoicated with it.  I tired following some of the posts that shows going to an apple dialog that allows you to update your apple id and primary email separately, but when I try doing it I get a dialog that says I can update my apple id and my primary email.  I don't want to change my apple id only my primary email.  Anyone have any suggestions?  That email is going away soon.  Thanks for any help.

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • Why can't I change my apple id / email address associated with my apple id ?

    My apple id is associated with a gmail address.
    I wan't to change it to something else.
    So I went to: appleid.apple.com ---> Change apple id ---> Typed in new email address (everything shows green) ---> Hit Save.-->Edit box disappears as if everything went ok ----> But the box showing my apple id, still shows the gmail address!
    It still shows my gmail address!! Doesn't send any verification email or anything! No matter what I do, it doesn't let me change it from my gmail address!
    It let me change my password though, and also let me change my rescue email address.
    Why can't I change my apple id ?

    Hi KeanuReeves,
    It sounds like you have already done most of the steps in this article relating to changing the email associated with your Apple ID, but you may want to go through them again -
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620
    If you are still having difficulty changing the email address, you may want to contact Apple’s account security team using the contact information in this article -
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • How do I change the email address associated with my Apple ID?

    My email address has changed. How do I change the email address associated with my Apple ID?

    You can update your primary email address on your account by logging into the account via the Store > View Account menu option on your computer's iTunes, by logging into it via the 'manage your manage id' button on http://appleid.apple.com, or by tapping on your id and logging into it in Settings > iTunes & App Stores on an iOS device
    Changing primary email address : Change your Apple ID - Apple Support
    After changing it : Apple ID: What to do after you change your Apple ID - Apple Support

  • HT204053 How to change the email address associated with my Apple ID?

    I currently use yahoo, and want to delete that account. However it is the email address that is associated with my Apple ID. Is there a way to switch my apple ID to my new email address?

    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Log in: click 'Edit' next to the email address which forms your Apple ID and you can change it to another functioning non-Apple email address.

  • HT201248 My email address associated with my Apple ID on my iPad has been turned off from the ISp (U.S. army).   I have a new gmail account with a new Apple ID. How do I get my iPad to use my gmail account?

    Help. My old @us.army.mil email address was terminated by the army. I used that address to register my first apple id account on my iPad. I can't remember my original Apple ID number and if I ask to reset my password, Apple sends the reset link to my old non-working email address. I have a new gmail address and a new Apple ID number associated with that address. How do I get my iPad to use my new gmail address and new apple ID number?  Remember, I can't log out of my old account because I can't remember the password. Amd Apple will only reset the password by sending a link to my old, non functioning army email account. ( I hate army webmail for canceling all retired military email accounts). John Marc
    <Personal Information Edited By Host>

    Hi John,
    You can change the email address associated with an Apple ID using the steps in this article -
    Change your Apple ID - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

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