I changed my id because I changed my email address, now I can't sing into iCloud because it is still using old address which is no longer recognized. How do I fix this?
I Changed my emal address so it would reflect my Apple ID . iCloud won't let me use my Apple ID it keeps going back to old email address. I put in password but it dosn't recognize the account because it no longer exist. How do I change my iCloud I'd so it is the correct Apple ID ?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).
Similar Messages
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help, im not sure how to fix this problem. do i factory restore on a mac then switch to my computer for windows?
you would have to restore device to sync with the windows machine. iPods are meant to be monagonmous with a single computer and iTunes library.
If you do restore the device, all of the data will be erased. -
I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you. (iPhone 4s)
Well, you're gonna have to recover the password for that Apple ID:
http://support.apple.com/kb/ht5787 -
I just deleted and restored iTunes because I had 4 or 5 of each song. After all that I STILL HAVE 4 or 5 of every song. HOW DO I FIX THIS? Or do I just stop using iTunes?
Since this a potentially drastic approach I will remind you that at this point you ought to have a complete backup of your library in case things get worse rather than better...
Select the Music source, select all (ctrl-a), delete, DO NOT SEND FILES TO THE TRASH!
Repeat with other media sources if you wish.
Import your media, get it organized, backup again.
I can recall if I've sent you in the direction of this information yet...
Here are the typical layouts for the iTunes folders:
In the layout above, with the media folder (everything in the red box) inside the library folder, the library is considered to be portable. A portable library can be moved from one path to another without breaking the links between the library and the media and being self-contained is much easier to backup
... but if you are going to start over I'd recommend you work with iTunes rather than fighting it. If you want your own folder structure for your media (I know I do, but generally recommend people don't because it is less hassle) then turn off the option under Edit > Preferences > Advanced to Keep the iTunes Media folder organized, but place your structure somewhere inside the iTunes media folder. That way you get the advantages mentioned above and are much less likely to create duplicates by accident again in future.
tt2 -
I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??
Did you purchase Apple Care? If you did, you still have access to Apple Support. If not, go to your Apple Store and let them help you get it set up correctly. I'm sure it's something simple we're missing. Good Luck.
Do remember one thing. iMessage on iPad only works with other iOS devices. This means you can only text to people who:
1. Have an iPhone, iPad, or iPod Touch
2. And they have upgraded to iOS 5 or higher -
I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?
If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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The mail doctor is saying my username and password are incorrect. They were not. I changed my password anyway, and it still won't let me send my mail. How do I fix this?
try to log in using webmail. if you can't do that, then issue is solved.
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I changed my Apple ID password and now I can't log into iCloud
I changed my Apple ID password and now I can't log into iCloud. In addition I am unable to sign out or exit the iCloud System Preference page and have to force a shut down using the power off button to get rid of it. Does anyone know how to fix this? Thanks
If the Preference Pane hangs, hit comand-option-escape and force quit System Preferences to avoid having to reboot.
In order to sign out you need the original password if you have set up 'Find My ....'. However you can't now change the password back to the original one (as you are not allowed to re-use a password).In this situation only Support can help you.
To contact iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?
Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??
Try here:
iOS: Troubleshooting backup issues in iTunes -
My "Notes" app on my iPhone 4S is no longer syncing up with my "Notes" app on my PC or on my iPad. It was syncing up fine before. But no longer. How do I fix this so that whatever I type in iPhone "Notes" will appear in my other devices' "Notes"?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
When I connect my iPhone 4s to the computer, it says "USB device not recognized" , how do I fix this?
Look to the right in the MORE LIKE THIS box.
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i keep receiving an error message that says im running an operating system photoshop no longer supports. how do i fix this asap?
First check to see if your system meets the requirements or not. If not then see about getting a new system.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html -
I downloaded the S5 upgrade a week ago. Now, may notification LED will not work when phone is in 'mute' mode. It always did before. How do I fix this?
same thing happened to my S5. We're beyond frustrated.
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I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.
Hello Martin,
Thank you for the details of the issue you are experiencing with your iCloud account on your Mac. I recommend signing out of iCloud first:
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
If you are still being prompted for your password, I recommend the steps in the following article (this article refers to an iOS device, but the steps are still relevant for your Mac as well):
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.
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