I changed my ID now I cannot update the change to my IPod device

I had to change my ID due to no longer having that email and now I cannot update it to my IPod devices to make any purchases!! What do I do ??

- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

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Hi, I have the iPhone 4, 32GB, version 4.3.5 (8L1) and for some reason when I connect it to the laptop, it starts synchronising but never goes beyond step 1. I have tried evrything, but it does not work and now I cannot update the iPhone s/w. any clue?

Hi, I have the iPhone 4, 32GB, version 4.3.5 (8L1) and for some reason when I connect it to the laptop, it starts synchronising but never goes beyond step 1. It goes on syncing forever, without actually doing anything. I have tried everything, wiped the phone numerous times, deleted all files from the laptop but still no resolution. As a result, the phone does not really synchronise.
This started somewhere in May 2011 when I upgraded what proved to be a problematic s/w version and the phone has not recovered since.
Now I cannot update the iPhone s/w any longer.
Any clue?

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

IMac running 10.5.8, me email won't accept my password. One day it worked normally, next day it won't and I did not change password. Now I cannot reset the password, almost as if it was changed by someone else. I am the only user of this iMac.

My email won't accept my password, was working fine, then one day it wasn't. It is almost as if someone else changed the password and now I cannot use my password or change it to a new one. My iMac is running 10.5.8 , using Earthlink and Safari. Any ideas on this problem?

boosterdoc wrote:
My email won't accept my password, was working fine, then one day it wasn't. It is almost as if someone else changed the password and now I cannot use my password or change it to a new one. My iMac is running 10.5.8 , using Earthlink and Safari. Any ideas on this problem?
Are you using the Mail client or Safari to access your email?

I cannot update the software on my iPod Touch 3.

I've tried clicking on the update button like a thousand times; but it tells me that version 4.2.1. is the latest one. What do I do?
Thanks!

Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages

HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

HT1904 I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

Change to Canadian App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

Just moved to new home, updated router and new system with Time Warner and now we cannot get the appl

just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?

Castle15 wrote:
just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?
Cannot get the Apple.. what?
Model and actual device you are talking about?
Apple covers a pretty huge range.. If you mean extreme.. did you reset it to factory and start over.. that is always necessary when you change a network. You cannot pick up a router from one home and network and plonk it into another and have it work.. aint gonna happen.
You also need to power down any pure cable modem for 20min or so to get it to forget the old MAC address that captured the IP so the Apple ??? has a chance to work.

HT203433 I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need

I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?

You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

I had an unauthorized purchase on my old apple ID so I created a new one since the old one had been deactivated and now I cannot update any of my apps, I have read that the apps will be tied to the old account but I do not want to delete/lose their data

I had an unauthorized purchase on my old apple ID so I created a new one since the old one had been deactivated and now I cannot update any of my apps, I have read that the apps will be tied to the old account but since the old one was deactivated I cant update them and I do not want to delete/lose their data, re download, and start all over again. Is there anyway to go around this issue?
thanks

Ask Apple to re-enable it. I had an unauthorized purchase last October. They disabled my account until the problem was solved. However, I asked them to reopen it, and they just asked me to provide some security information (billing address, a recent purchase you made, etc.), and then they re-enabled it.

I tried to update my iphone 4s. it is now showing a sign to plug the phone into itunes. Plugged it into itunes and now itunes says i cannot update the phone as it is in recovery mode. any ideas?

I tried to update the software on my phone. It showed a picture to plug the phone into itunes. Plugged it in and now itunes says i cannot update the phone as it is in recovery mode. I cannot turn back on the phone without this message showing up. Any suggestions? Thanks

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

Help!! I changed my log in screen to show a blank name and pw. Now I cannot open the computer???

Help!! I changed my log in screen to show a blank name and pw. Now I cannot open the computer???

1.Turn on the computer and when you hear the startup chime hold CMD+S. This boots the computer into single-user mode, giving you root access.
2.Once single-user mode loads (it looks like a black screen with white text) mount the hard drive. So at the prompt type in:
/sbin/mount -uw /
3. Now that the drive is mounted we can edit the file system. We need to delete a file that tells your computer that you have completed setup. So type in:
rm /var/db/.applesetupdone
4.We need the system to reboot so it can check for the file and not find it. Type in:
reboot
5.Continue setup
Be sure to select “DO NOT TRANSFER MY DATA”.
6.Finish setup and login.
7. Go to system preferences and edit that account so it HAS A NAME.

Updated Photoshop CC but when I launch it I cannot see the changes. I have restarted my computer and still no changes. Can anyone help please.

Updated Photoshop CC but when I launch I cannot see the changes. I have restarted computer and still no changes. I also downloaded CC 2014, but how do I get my plugins there? If I could get the plugins there I would just delete Photoshop CC.
Any help would be appreciated. Thanks.

http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
-you may need to log OUT of your Cloud account and then log IN again to see the updates
This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
-so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
If you are sure you don't need the old CC programs
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TS1702 I did an updating and now I cannot see the photos of my contacts in whatsapp, what I can I do to solve this issue?

I did an updating and now I cannot see the photos of my contacts in whatsapp, what I can I do to solve this issue?

Click the Bookmarks icon in the Safari toolbar.
On the right hover your cursor just above the line where you see Bookmark and Address. When you see the small white hand drag up or down as needed to reveal your Bookmarks.
edit by cs

Hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone

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Contacts are NOT part of the iTunes backup. If you had read the User Guide when you got your phone, you would have learned that Apple recommends you synch your contacts for safekeeping to your computer (Outlook, Address Book) or a cloud service. Using the phone as your only source of your contacts is foolish as the phone can easily be lost, damaged, stolen, or the data become corrupt.
If you've been using your phone as strongly recommended, your contacts are safe and sound on your computer or cloud service ready to be synched back to your phone. Of course, you should be backing up your computer regularly as well.
If you haven't been doing this, your contacts are likely gone.

I changed my ID now I cannot update the change to my IPod device

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