I changed my itunes passwords and I lost my itunes card $ balance

How can I get back my balance on my card

Click here and ask the iTunes Store staff for assistance.
(98679)

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  • HT4968 Changed my iCloud password and have lost all calendar entries, how do I get them back?

    I changed my iCloud password while working on my PC desktop and now I have lost all my calendar entries on my iPad and iPhone apart from repeat appointment entered prior to the change to iCloud.
    How do I get entries back?

    If you backup your iPad, the entries may be in your backup but only the entries as of the date of the last backup will be in there. You can try restoring from a backup which will also restore everything in the backup onto the iPad. You can't just select the calandra entries to be restored.
    Read this for more information.
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

  • HT1689 I have changed my apple password and  cann not get Itune  to update

    my IPad air and IPhone keep asking for my password and will not  connect.

    Connect to what?
    Just what are you trying to do and what is the exact wording of the message?

  • I need to change my iTune Password and in order to do so I need to know my security question. Obvioulsy I forgot but it does not give me any options to remmber or get to some point to change my password

    I am not sure if I am in the communit I need to but I need to change my iTunes password and when I try it ask me for security qestions that I obviously forgot...and it does not let me proceed....help

    Hey neener64,
    If you can't remember your security questions and answers, the optional rescue email provides a way to reset them. You can read more about that here:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you did not provide a rescue email address, you can't reset your security questions and you'll need to contact iTunes Store support to have them reset.
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • The HD was recently changed on my MacBook Pro and I lost my iTunes library (Time Capsule also died!) but have all my songs on my iPhone.  How can I copy them to my laptop?

    The HD was recently changed on my MacBook Pro and I lost my iTunes library (Time Capsule died also!) but all my songs are still on my iPhone4.  How can I copy them back to my laptop? Tks

    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss.  Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

  • I changed my apple password and itunes store keeps telling me that that password has not been used at the store yet

    i changed my apple password and itunes store keeps telling me that that password hasnt been used at itunes store before and then it prompts me to change my password again

    Bolitho wrote:
    I changed my Apple ID,
    You updated your AppleID with new email address or you created a new AppleID account?

  • I changed my iTunes password and my apple id balance was deleted.  how do I recover the money?

    i changed my iTunes password and my apple id balance was deleted.  how do I recover the money and apply back to my account?

    Click here and ask the iTunes Store staff for assistance.
    (98679)

  • HT5622 I changed my Apple password and I get the information at the wrong email address.  The correct email shows in my Apple account.  Why is the mail going to the wrong email? How do I fix it?

    I changed my Apple password and I get the information back at the wrong email address.  My email address is right under my Apple ID.  How do I get this corrected?

    AWDunams wrote:
    Okay so I associate the e-mail address as the apple ID and that seems to be a wrong assumption.  I did go to my Apple ID and changes the e-mail address and the password but for the same and only Apple account I have ...
    That is good.  In that case, your one and only account has not changed, just the login credentials you use for it.  All your previous purchases will remain associated with that account, and the new login.
    In essence, an AppleID is an email, but it has two parts.  One is the login email address and password everyone traditionally thinks of as an AppleID.  But that in turn is linked to an account with Apple.  As long as you use the manage Apple ID portal to just change the email address and/or password for your exisiting AppleID, then the internal account tracks along with those changes as well.
    However, on your iOS devices, you will need to log out and then log back in with the new login credentials:
    settings -> iTunes & App Stores - tap your AppleID, and choose log out.  Then log back in with the new email address and new password.

  • I can't use my password to open icloud. I changed my apple password and it still won't work with icloud

    I can't use my apple password to open icloud.  I changed my apple password and still can't open icloud on my pc. What can I do or what am I doing wrong.
    Thanks

    Sorry to ask but... are you absolutely certain you have entered your Apple ID and account password correctly?
    If you use the same Apple ID for iCloud and the iTunes store, see if you are able to log into the iTunes store from either your computer or your iPod.

  • My itunes won't launch even after reinstalling.  Looked in itunes folder and somehow lost itunes library?  HELP!

    My itunes won't launch even after reinstalling.  Looked in itunes folder and somehow lost itunes library?  HELP!

    The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
    If that doesn't cure the problem, try deleting the iTunes preference files:
    C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
    and
    C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
    You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
    If that still doesn't work, try this:
    Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
    Hope this helps.

  • HT201303 Iv tired everything to change my serIcuty passwords and I can't I don't remember even filling them out HELP!!!

    Iv tired everything to change my serIcuty passwords and I can't I don't remember even filling them out HELP!!!

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!

    I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I changed my AOL password and now i dont get emails on my blackberry

    I changed my aol password and since then havent been recieving emails on my blackberry.  I have Verizon.  I know there is a website you have to go to so that you can verify your new AOL password but i cant remember it!  I know its is www.blackberry.com/ something.  Please help! 

    Hi and welcome to the forums!
    Here is the Verizon BIS (Blackberry Internet Service) website and procedures.
    Thanks,
    Bifocals
    https://bis.na.blackberry.com/html?brand=vzw  
    http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/788117/1166305/1...
    Message Edited by Bifocals on 01-11-2009 01:00 AM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • HT4623 Please  help!  i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have.  I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ??

    Please  help!  i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have.  I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???

    Did you buy this iPhone new from an authorized seller?

  • I recently changed my aol password and now I cannot get mail.  When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open.  How do I fix this problem?

    I recently changed my aol password and right after I changed, I cannot get mail.  I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK.  I go to settings as suggested but the account area is grayed out and will not let me open.  Need help on how to fix this problem.  I tried sync with my PC and that did not help either.

    It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it. 
    I found some links on the Yahoo! website that might help:
    http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
    http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

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