I changed my main email on my apple ID and now it doesn't work and still uses my old one and with my new and old email my password doesn't work
I changed my main email on my apple ID now when I try sign in with the new email it doesn't work and neither does my old one so I don't know what happened, any help?... I made a new apple ID and on my iPod it tries to use my old one and I can't change it to my new apple ID I've gone on to settings and iTunes and App Store and changed it to my new apple Id yet when I buy apps or try update them it uses my old apple ID I don't know what to do any help??
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us
Similar Messages
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The Game Center used to work with my Apple ID before I updated to iOS 7.4, I used to play multiple player with EA Real Racing 3 game but it doesn't work at all and every time I tried to go to the Game Center it's just blank, even to the settings nothing!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Game Center and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?
You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’. -
I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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I forgot the security questions and also the password (and even account id, sequrity questions,... becouse I didn't use for a long time) for security info email of my apple id. Now I want to change the security info email with another. What Should I do?
Even if I'm not despertate, creating a new Id is good Idia. But I think I must create another email address also since I can't use the first email adress as an apple id for the new one. That means I should check everyday the new email address also, that is making life complex. Better to try the 1st solution. Thank you very much.
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After going tthrough a recent change with my internet provider, I was forced to change my email address. I now use gmail for my mail. With my new gmail address, I went to itunes and updated my account to reflect my new email addess. At the same time, I also just bought a brand new iphone4s and got it all squared away.
Here's my problem; Now that I've changed my itunes account to the new gmail address, whenever I try to buy an app for my phone or access itunes on my phone, the popup window for me to log into itunes shows my I.D. as my old email address. Now I can't log into itunes or buy an app for my phone.
Can somebody please tell me how to fix this??I had the same problem. I tried everything I could think of, and I was just about to reset my iPad. The last thing I tried was giving in and telling the App store app that I'd forgotten my password. It took me through the password change process (for the old email address), and now it's downloading and updating apps normally.
It's still using my old email address in the iPad store app, but it works, and it syncs with iTunes on my Macbook with no problem. -
I know my Game Center username and password, but I don't know the email (or maybe apple id) that is for my account. It is not my normal one. I can't log in with just my username, so does anyone know how I can get my email?
Can you help me pleaseDear
I have worked renovation of the device and have an account, but I forgot my email
I do not know E-mail has been linked in game center
I have a name defined in game center
Do I have the possibility of knowing E-mail has been linked in game center -
I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.
Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.
You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.
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I can no longer access Safari. It's not the phone because Apple just sent a new one and it (Safari) still does not work. I use the same computer to sync my ipodtouch5 and Safari is operable. However, Safari on my iphone is not. What is the problem?
That is the way it works. It designed to do that.
In addition to everything else you have to this other person's computer you would have to move your complete iTunes library over also. Only then will it recognize youriTouch.
Allan -
I had an iphone 3GS (normal sim), but received my new iPhone 5 with micro sim, but wanted to keep old mobile number so rang up to change it, normal text messaging is working fine, but iMessage is still using the number I received with iPhone 5, how do you delete that number I can only receive iMessages on my original number?
Issue solved
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how do you change your apple id on your phone. Trying to update aps and it wont let me because its still using old apple id.
Delete them and then download them from the desired Apple ID. This may require repurchasing paid applications.
(104499) -
Hi I'm using my wife's email for my apple Id but now she has got an iPhone we r both using the same one ive tried gettin my own using my own email but it keeps telling me my email is already in use how can that be????
Are you trying to set up your own iDevice and that is why you want your own Apple ID?
Do you realize that any content that you have already purchased using her ID will still have to be used if you want to update apps or download purchases again for free? ITunes and App Store content is tied to the ID used to make the purchase. Furthermore, if you use her ID to download a purchased app for free on your own device, you can lock yourself out of your ID for 90 days.
Back to the question at hand .... Did she use your email address as the rescue email address for her Apple ID? -
Why won't my camera work? I used the screen shot for the first time and since i did that every time i take a picture the shutter closes as though it's taking it but no picture gets taken...help! Any suggestions?
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
I have a new MAC MINI and I want to install a second monitor. I have one connected to the HDMI and it works. I can't get a signal to the other one. It is connected from the thunderbolt to its HDMI port. How can I make it work?
Could be a bad cable or bad Thunderbolt port.
You have 90 days of free telephone support on a new device. You can call them at 1-800-MY-APPLE. Have your Mini's serial number handy
You can also make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I use more than one computer to access my four business email accounts. When one computer is on (and mail is open) emails do not get through to the other computers. This is fine, but how do I make one of the other computers the dominant one?
I assume these are POP accounts and all computers are set to remove from Server after downloading.
So on the non dominant ones... Mail Preferences>Accounts, highlight an account, Advanced tab, uncheck remove from Server, just have the main dominant one remove from server.
Or get/setup IMAP accounts.
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