I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
Be sure to open Keychain Access and repair the keychain:
Assuming that you are using a recent build of OS X, go to /Applications/Utilities and launch the app called Keychain Access. Go to the Window pulldown menu and select "Keychain First Aid". Enter your password, set the radio button to "Repair", and click "Start".

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Since installing ICloud, and updating IO, programs and websites close whenever I scroll, going back to home page. I have tried turning it off, but that does not work. Can anyone help me out? Also, the keyboard is very slow.

I am frustrated with the new update and the ICloud. Any program i open, or website I am in, closes suddenly, an returns to the Home page. Also the keyboard is very slow. None of this existed until I did the two updates. Can anyone help?

MaryAmanda wrote:
Does anyone know anything about onsite specifics?
I'm wondering where the onsite warranty can be in effect. Like, can it be used in ANY city in the US? Can it be used only in metrololitan areas? What is a metro area in Lenovo's eyes?
Does anyone know where I can get better and accurate info on the onsite warranty? Like a coverage map would be very helpful. Because why should I spend the money on it, if I can't access it?
Looking forward to more info...thanks.
There is no coverage map as such.
I live in what is considered a rural area and had techs driving 60-70 miles one way to get to me, never an issue.
Obviously, YMMV.
In my not-so-modest experience, both onsite and accidental damage upgrades are worth every penny if one intends to keep their ThinkPads for an extended period of time.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......can anyone help, please?!

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

I am trying to "personalize my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
The issue can be that the present operating system might not be compatible with the CS2.
Regards
Rajshree

HT4798 I have forgotten my password for mountain os. I have followed the instructions about going to "User group" and enetering my apple ID. It doesn't work. Can anyone help me? Thank you.

I have forgotten my password for mountain os. I have followed the instructions about going to "User group" and enetering my apple ID. It doesn't work. Can anyone help me? Thank you.

Welcome to the Apple Support Communities
https://discussions.apple.com/docs/DOC-4101

My iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

Try the remaining items in the white-screen topic of.
iPod touch: Hardware troubleshooting
If not successful. let the battery fully drain and then charfe for an hour and try again.
Frequently a white scree nis due to a hardware problem.

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

How did you rebuild?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work. Can anybody help me?

My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work. Can anybody help me?

This is covered in the basics section of the manual:
iPhone User Guide (For iOS 5.0 Software)

Will I lose my photos in iPhoto if upgrade to a latest version? I have upgraded my system to Mavericks and now my iPhoto doesn't work. Can anyone help, please?

Will I lose my photos in iPhoto if upgrade to a latest version? I have upgraded my system to Mavericks and now my iPhoto doesn't work. Can anyone help, please?

Most Simple Back Up:
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store

Hey ! I was senting a text and my iphone suddendly off. I try to press "home" and "start" and to connect it at itunes but it doesn't work! Can you help me please

Hey ! I was senting a text and my iphone suddendly off. I try to press "home" and "start" and to connect it at itunes but it doesn't work! Can you help me please

Hold HOME and START at the same time until an Apple logo appears. This is called a "reset", and essentially it reboots iOS. You will need to hold for about 10 seconds.

My email account blocks the verify now hyperlink when I try to click and open to verify my apple ID. I have tried to copy and paste in the browser window, but that doesn't work either.

My email account blocks the verify now hyperlink when I try to click and open to verify my apple ID. I have tried to copy and paste in the browser window, but that doesn't work either.

Have you tried accessing the email from another computer, device, email client or web browser?

Yosemite and Photoshop Elements doesn't work. Can anyone help

I have recently updates my mac software to Yosemite and Photoshop Elements doesn't work. Can anyone help

Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali

I recently purchased a shutter release remote for my IPAD camera but the cord is only three feet long. I purchased a 3 banded AV extension but it doesn't work. Can anyone tell me what the correct extension cable is and where I can find one? Thanks.

I recently purchased a shutter release remote for my IPAD camera but the cord is only three feet long and I need an extension cord. I purchased a 3 banded AV extension but it doesn't work. I have been told that I need an extension cord that has AV and Mic to enable the remote shutter release to work with the extension cord. Can anyone tell me what the correct extension cable is and where I can find one? Thanks.

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

Adobe Digitals 2.0 no longer works so I deleted it and installed 3.0 but that doesn't work either

I have been using Adobe Digital Editions 2.0 for about a year or more. It no longer worked so I installed 3.0 but it's not working either. I keep getting a APP Crash.

A good place to ask questions and advice about web development is at the mozillaZine Web Development/Standards Evangelism forum.
The helpers at that forum are more knowledgeable about web development issues.
You need to register at the mozillaZine forum site in order to post at that forum.
See http://forums.mozillazine.org/viewforum.php?f=25

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

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