I changed my payment info and am unable to make in app purchases

I changed my payment info in my apple id and was unable to complete in app purchases for pharohs way slots game. I then changed my payment info back to the original details, and am still unable to purchase credits for the app. How do I fix this problem? Pleeease help!

what does it tell you?
does it say the card is invalid?

Similar Messages

  • Unable to make in app purchases

    I have seen many posts about being unable to make in app purchases but they all seem to be about being unable to access iTunes or purchaces don't go through etc but I have not seen my issue. When I go to in app purchases it shows the available purchases but the links are not active.  there is no "buy" button etc.  It shows the purchase price but when i try to buy there is no response.  It is like a dead link.  Any thoughts? Anyone else experiencing this.  It seems to be for any app that has in app purchases. I've tried on both my iPhone 4s and iPad mini.  I've tried logging out and then back in with iTunes and Ive tried turning the devices off and then back on. Same result. Ive uninstalled and re installed the app (which is Agricola, although no in app purchases from any app work) And In App purchases are enabled.

    thanks for your reply, unfortunately the problem is not due to restrictions being enabled.  It doesn't seem to matter if I am on my iPhone, iPad or computer.  It doesn't work on my husbands phone either, so that leaves me to believe it is not an issue with devices, but with the store. My next step will to be to get in touch with Apple.
    Thanks again for taking the time to reply.

  • TS1424 I am unable to make In-App purchases through myiTunes Store account from my iPod touch.

    New iPod Touch 5. I purchased and successfully installed apps including iTranslate,Kitcam and Hotspot VPN.
    I am unable to make In-App purchases through my iTunes Store account.
    First error message "Your Purchase Could Not Be Completed, For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/"
    Second message:
    "Error, Cannot connect to the iTunes Store"
    Have tried many times.
    I contacted support 2 days ago, got confirmation of my enquiry but so far no solution.

    Last night I reset my iPod and was able to purchase in-App add ons for all but Hotspot VPN. I think Hotspot may be my problem?

  • Unable to make in app purchases in one app. What do I do?

    Unable to make in app purchases in one app. What do I do?

    What happens when you try to do the in-app purchase, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • TS1702 I  am unable to make in app purchase in clash of the clans.

    I  am unable to make in app purchase in clash of the clans.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • I phone 4s I downloaded os 7.1 and now I cantt make in app purchases when I try it says cannot connect to iTunes anyone know what I can do

    I've got an iPhone 4s I just downloaded the iOS 7.1 now I'm unable to make in app purchases can someone help me out please

    What exactly are you being prompted when it declines your in App purchases?

  • HT4009 Unable to make in app purchase. No reason given except can't connect to iTunes. No problem buying direct from iTunes Store

    Unable to make in app purchase. Says can't connect to iTunes. But no problem buying apps I iTunes Store directly. This issue has occurred in different apps

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I need help with changing my payment info and I have to accounts I want to delete one can u please help

    I need help trying to change my payment info I can't but I have to accounts and I want to delete one please help me

    We can't help.  We're not Apple.  Contact the iTunes store support.  There's a link on the bottom of every page of the iTunes store

  • I play an app called "knights and dragons" on my iphone 5s, why is it im unable to make in app purchases with my iphone?

    I have an app on my hpone i like to play called "knights and dragons" the game allows players to make in app purchases to help make there character stronger, i put in my card info and it sends me back "unable to complete purchase" im just trying to understand why i cant make purchases if i have all the necessary specs.

    We are all itunes users just like you.  We cannot refund anything.
    There are no refunds, but you can try contacting itunes support.  Click "Support" at the top of this page, then click the link under "Contact Us"

  • Unable to make in-app purchases but can purchase books and music.

    Cannot make in-app purchases in any games but can make music and book purchases.

    We don't work for Apple, and are just iTunes users like yourself.. The best thing I can advise, is to contact apple directly.
    https://www.apple.com/support/itunes/contact/

  • HT4009 unable to make in-app purchases?

    Why whenever I try to upgrade to the full paid version of a game, from the free trial, am I not able to make I in-app purchases- it says I need permission to do this? How do I get permission? I have a iPhone 4S
    TIA
    Lucy

    I am also getting error msg saying "unable to connect to iTunes". What I have tried are:
    1) reset my iTunes password - did not work
    2) logout and log back in - did not work
    3) delete app and reinstall - did not work
    4) sign out and then try to buy in app forcing me to relog into iTunes - did not work
    5) enabled and then disable restrictions in settings - did not work
    the apps in questions are "Hero Academy" and "Tiny Farm" to name just 2 apps. I have randomly downloaded a new app which works and I can download any app from iTunes store... so i downloaded "Monster Life" and when I tried to buy in app purchases, IT WORKS.
    Basically, I am thinking that all apps prior to today which I have bought I cannot make any in-app purchases, but apps downloaded from today, I am able to make in app purchases...
    This is WACKED !!!!
    I have emailed iTunes support and no reply yet.
    Anyone have any solutions or work arounds, please let me know.
    thx

  • Help Me unable to make in app purchases

    Ive made a few purchases in knights and dragons and now its refusing to let me and keeps sayin unable to make in game purchase contact support and the stuff i wanna buy is limited sale and wont be around much longer help me please.

    Rooster412 wrote:
    ... keeps sayin unable to make in game purchase contact support ...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1368 unable to make in app purchases

    Has anyone who encountered the problem of not being able to make in-app purchases received an answer from iTunes support? Has that answer solved the problem?

    What happens when you try to do the in-app purchase, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I am on ios7 using 5s, i am unable to make in-app purchases in clash of clans game, it says purchase failed and cannot connect to itunes

    I am devasted with this, anyone else facing this issues, i have 2 apple ids and i have tried working and downloading the game with both ids and both ids have balance and i even tried changing the game centre as well. nothing helped.

    I am having the same problem.  There are 3 different apps that I have tried to make an "in app" purchase on.  One of the apps tells me "Cannot connect to itunes".  We know that this is not true as I have connected to it immediately before and after trying to make this purchase.  The other 2 purchase that I have tried to make just don't do anything when click the "Buy now" icon.
    I do not use restrictions.  I have also tried the solutions above.  This problem started on my last phone, the original iphone4 with ios4 and has persisted after an upgrade to the 4S with ios5.
    I can't believe that we are the only 2 people with this problem.

  • Unable to make in-app purchase, all restrictions are off

    I am trying to buy the Sygic World app through the Sygic trial app that can be downloaded from the iTunes store. However, for some reason, whenever I try to buy the app, I get an error saying something like: "Oops. Error processing an in-app purchase. Please check your payment status. If you were charged, contact www.sygic.com/support and provide the information of your payment (error = -999)." Also, I cannot find the Sygic World from the App Store through search (don't know why) and that is why I'm trying to make an in-app purchase.
    I have not changed my payment information in any way, so what could be causing this...?

    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

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