I changed my plan and was told it would NOT change my contract date......

I recently changed my plan over the phone with a rep because I initially was going to cancel my service. I was told that I could change my plan and save $40 a month and by changing my plan, it would NOT change my contract end date. I just pulled up my account and not only do I see my end date extended out to another year, but the changes I made were NOT correct. I want this fixed !!!!!
ONE ****** OFF CUSTOMER!!!!

Call them back. have them do the change again. That simple.
Good Luck

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I just changed phones and plans and was told the I would NOT see this data usage note again. Please explain so a 75 year old man can understand. Thanks tom C

I just changed phones and data plans and was told that I would NOT a data usage alert again. I just got one. What's up with that?

Do you have Wifi at home? Do you do a lot of social media, internet surfing, video etc? Go to settings/data usage/ and scroll up to see what is consuming your data. You can restrict any of these apps from data usage by selecting one, then scrolling up and checking "restrict background data" for each app you wish to limit. Ones restricted will still function on wifi if available. Data can be restored to any app by unchecking a checked box. That's a start.
I keep my S5's data turned off unless I have a particula need when not near wifi. This month I'm near mid way through my billing period and have consumed around 29MB. Not as much fun for sure but much easier on the wallet. Caution, public wifi is likely not a secure connection.
You also can set alert and limit levels for data use by your phone on the Data Usage screen of your phone.

HT6030 I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Hmmmm.

I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Expect it's due to being at 10.9.1. Mail is still teetering between dysfunctional and non-functional. Advice?

I'm not sure what "Mail Update for Mac OS X 10.5.6" is. Mac OS X 10.5.6 is Leopard, a system that is quite old at this point. There have not been any Mail updates for Leopard in quite some time. If you are trying to install some old Mail update for Mac OS X 10.5.6 in Mavericks, that won't work.
If you are trying to install the Mavericks Mail update manually, that's not necessary if you have updated through the App Store. If the App Store shows no updates, you don't need this. (The error message doesn't make sense, and may indicate some other problem with your system, assuming that you were downloading this update from Apple's site.)
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I took my card to top up and was told it is not registered what do I do now

i took my card to the shop to top up and was told it is not registered .What do i do now

Hi ,
You can get this done as below:
Call 150 and follow the instructions, or
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Hope this helps you out
Thanks.

Opened an itunes account and was in process of entering itunes giftcard for payment option and was told card number not valid, was brand new card , what do i do now?

I just opened a itunes ( apple ) account and was in the process of entering an itunes gift card as the payment option and it
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Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
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Let us know what you find out, and if you manage to get your space back.
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I turned on my iMac, mounted Firefox and was told it would no longer work - Download and install Firefox4 (FREE) which I did, but now the error message says it's not supported on this architecture. What to do?

Today I turned on my iMac (OSX 10.5.8 1.8GHz PowerPC G5, 1.25 GB DDR SDRAM) mounted Firefox and was prompted to Download and install Firefox4 (FREE) which I did.
I was prompted to replace the previous Firefox with the newly downloaded and now I can't find the old version and the new version says it isn't supported on this architecture. The icon has a zero with a slash across it.
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Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
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Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
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HT4847 I purchased iCloud and was not able to use it because i have too much data. I purchased $100.00 plan and was told I could get a refund if it didnt work. Can you tell me how to get a refund? thank you

How do I get a refund for my iCloud purchase? I purchased the $100.00 one and my data was too large so it could not be backed up

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
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Is there any way to print from the iPAD 3 to a HP LaserJet P2055dn? I called Applecare and was told I could not print to my wireless HP Printer.

I own a iPAD 3. It will not print to my wireless printer: a HP LaserJet P2055dn. I called Applecare and they had no solution. I don't see such a basic function--printing--is not available. Does anyone have a way to print from the iPAD 3 to a HP LaserJet P2055dn?

iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
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http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
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http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
 Cheers, Tom

My PSE 13 won't download. I have a 64bit for Windows Vista and was told it would work.

After all, I have 2 other PSE downloads. Why wouldn't it work now? Always something. Thanks in advance
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The system requirements clearly state Windows 7 as a minimum:
Adobe Photoshop Elements 13 for Mac, Windows - System requirements
Mylenium

I was told I would not be charged when my Apple id would be created but I was duped, and charged for id creation

can any one tell me why apple wantsd my money

You don't get charged to create an Apple ID.
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I tried to purchase a song and was told I was from Canada and could not purchase it? Predjudice?

I just tried purchasing a Ben Cantelon song from iTunes and was told I could not because my user account was in Canada. And here I thought iTunes was internatiional in its scope. How wrong I was. This is just predjudice.

"iTunes browser plug in"... Whats' that?
Has it occurred to you that there may have been an error in the store, rather than prejudice against you, or Canada? Especially since you have now managed to buy the song, even though you're still in Canada.
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I have an iPhone 4S with broken speaker right now, I took it to the Genius Bar and was told to pay $199 if wanting it replaced. Is there anyway I could, get an iPhone 5 instead of 4S, even for a more expensive cost?

So here's the thing: a few days ago I found the volume of the speaker on my phone going very low when I pick up the phone, I could barely hear anything. We took it to the store and was told that we'd pay $199 if wanting it replaced, or getting an iPhone 5 for $130 for a maxplan. Ok, so it's next to impossible for me to give up my plan cause you can't find a plan nearly as good as mines at this price. Then is there any other way to get apple to give me an iPhone 5 instead of 4S even for a expensive price??

No.
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HT202008 I am having issues with my Window 7 on boot camp. My hardware is Macbook Pro Mid 2010 model and working on OS X 10.9.5. Recently I went to windows 7 to do a system upgrade but failed and was told to update the bootcamp drivers.

I am having issues with my Window 7 on boot camp. My hardware is Macbook Pro Mid 2010 model and working on OS X 10.9.5. Recently I went to windows 7 to do a system upgrade but failed and was told to update the bootcamp drivers. I installed boot camp5 but seem to be the wrong version and change to boot camp 4 which was updated okay. However I still cannot do the updates. Can someone advice me please? Thank you!

Please see Boot Camp: System requirements for Microsoft Windows operating systems - Apple Support for the appropriate version of drivers related to the specific version of Windows 7.
MacBook Pro
(13-inch, Mid 2010)
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MacBook Pro
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DVD
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MacBook Pro
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Be careful with Windows Updates, especially driver updates. Standard WHQL drivers can cause problems.

Tried to use Iphoto and was told I needed upgrade. Try to install upgrade . Upgrade should take an hour if photo library is large. It's now close to three hours and still upgrading. Can't use Iphoto and don't want to stop if still upgrading...3hours??

Tried to use Iphoto and was told I needed upgrade. Try to install upgrade . Upgrade should take an hour if photo library is large. It's now close to three hours and still upgrading. Can't use Iphoto and don't want to stop if still upgrading...3hours??

You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
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* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface

Ran traffic blazer and was told I have no internal hyperlinks? unspiderable

I just ran Traffic Blazer on my site and was told it has no internal or external hyperlinks (which it does) and that there is a robot.txt file that disallows spidering. How do I fix this so I am searchable?

This is not entirely true.
Search engine optimization refers to changing your website so that it has the best possible chance to rank high in search engines for your targeted keywords. Nobody knows the internals of a search engine so it is impossible to guarantee top rankings. HOWEVER, you can still make your website search engine friendly and this is VERY important especially for iWeb sites that are not made to be search engine friendly.
In fact, Google provides a PDF Beginners SEO Guide to help people learn how they can better optimize their sites for search engines. You can get it at this link and our tools let you do almost everything they recommend;
http://googlewebmastercentral.blogspot.com/2008/11/googles-seo-starter-guide.htm l
There are sites that are search engine friendly and those that are not. You want to make sure your site is search engine friendly and the links that I provided will help you do this. We provide SEO tools specifically made for iWeb that are completely free to use because we want iWeb users to have a chance of ranking high. Basically we have tried to take the advice provided by Google and apply it easily to iWeb sites.
Search engines are open about how they rank pages to an extent. HOWEVER their algorithms are made in such a way that it is almost impossible to manipulate them easily. For example, Google will recommend you have lots of high quality links. The problem is that getting high quality links is not easy.
That's why you may think SEO is "voodoo". Its certainly NOT "voodoo" as all search engines, even Google, recommend you do it and even provide the resources for you to do so.
If you have any questions feel free to visit the above website I posted and send me an email. I will be happy to help.

I changed my plan and was told it would NOT change my contract date......

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