I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud

I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.

If you are only updating apps, that's normal  Apps and other purchased media are permanently tied to the ID used to purchase them.  You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
Is your phone signed into the old ID in Settings>iCloud?

Similar Messages

  • I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

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  • I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password.  I am not a fan of your website.  I'

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    We are not Adobe. This is a user to user forum.  We are customers just like you.
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  • HT4946 How do I backup ALL of my iPad content onto a newly purchased MacBook Air? I can't backup up apps or music from CDs through the device backup function.

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  • I have an iphone 5 and my dad has iphone 5s , we want to interchange the phones . how can i exchange the data , contacts , apps and photos ?

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  • How do I get content from my old iPod Touch to my new iPhone 5?  My iPod Touch is too old to use iCloud

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    If your iPod touch music is in your iTunes library, you just need to sync the new iPod nano with iTunes, the songs will be transfer to your new iPod. If not, you can follow this guide to transfer the songs from iPod touch to iTunes first, and then re-sync them to your new iPod. Hope it helps. Feel free to email me if you need further help.

  • I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id. Is there a way to change my old app to my new id so that i dont have to use my old id.

    I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
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    There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
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  • I have been taking photos with my Ipad for several months and sending them via email and Facebook.  Now it will transfer photos to FB but not email addresses.   What could be the problem?          email an

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  • HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

    When I set up the icloud I was using my then email address. My email address has now changed.
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    Content and Apple IDs -
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  • How do I change my apple email address, I don't have access to that email as I've not got the password for the retrieval of my iCloud set up, thanks :)

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    Apple ID: If you forget your password

  • My iphone has rejected outgoing emails with the message that the servers has rejected my email address because it does not support relay??

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  • I accidentally in put the wrong email address when attempting to register with iCloud. As such, I can't verify the account with that email address because it does not exist. What should I do?

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  • My ipod has an old email address so i can not access my apple id

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  • HT201209 Yes my iTunes card code was coded into my new ipad 4 with an email address that I could not verify it on!! I have since reset my iPad AGAIN & now I cannot put the code of iTunes card through on this email!!!!  HELP

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  • Changing email address when don't have access to previous email

    I have an Adobe Creative Cloud account associated with a student email account I don't have access to anymore.  When trying to login to Creative Cloud, Adobe told me to reset my password and sent a link to my student email to reset it.  But I can't get into that email, and can't send the password info to another email. I want to reset my password, log in to my Adobe account, and change my email to a relevant one.

    Hi jhanstra9,
    The creative Cloud subscription is based on Adobe Id, hence the Email ID can not be changed, the best option would be to buy a new subscription with the new Email Id,.
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    I would request you to check the available option of various special offers as per your eligibility & convinience.
    http://www.adobe.com/products/creativecloud/buying-guide.html
    Regards,
    Rajshree

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