I changed my security question and the correct ones do not come up

I forgot the answers to my security questions. I went ahead and changed them but when I went back to purchase and had to answer my security questions the old ones were still there. What is wrong...

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104820)

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Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't let me access it

Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't let me access it so anyone can help me with it or can i put another apple id to it without putting the first password?THANKS FOR YOUR HELP.

Then call AppleCare and talk to someone in account security.

How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

I have forgotten my security questions and the email linked to these is no longer working. How can I change my security questions?

I have forgotten my security questions and the email linked to these is no longer working. Is there another way I can change my security questions?

Click here and request assistance.
(75745)

I dont know my security questions and the email with those questione is not correct

i dont know my security questions and the email with those questione is not correct

I would contact Apple ID Support.
Apple ID Support

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Security questions:
https://discussions.apple.com/docs/DOC-4551

Hi, I try to change my password, but I forgot the security questions, and the recovery email address is not my current email (I did setup other two email). Could you please help?

Hi,
Since I lost my phone yesterday, and I try to change my AppleID password, however I forgot my security questions and the recovery email address is very old, not my current one, please help me.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(125110)

I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me

I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me

No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.

HT201363 I forgot the answers to my security questions and the email it sent the answers to is no longer active. How can I find out my answers or change my questions.

I forgot my security questions and the email it got sent to is not active anymore. Help please

See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

Would like to change my security questions and answers on my Apple ID account??

I would like to Change my Security questions and Answers on my Apple ID account??
I have tried and have successfully reset my PW but I have forgot my answers to questions!!
HELP Please!

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

I forgot the answers of the security question and the rest mail

hello dear apple plz HEEEEEEELLLLLLLLPPPPP MMMMMEEEEE
i forgot the answers of the my security question and the password of the rest mail and i deleted the old one from ID apple management then i tried to change the alternate mail to the new one and its accepted but its still send to the old email

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(126589)

I've forget my security questions and the resource e mail what can Ido now?

I've forget my security questions and the resource e mail what can Ido now?

If you can't remember your rescue email address (you won't be able to view the full address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Hello .. i own icloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is diffrent from my alternat email, because i can't use my credit

hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help

Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H.

I changed my security question and the correct ones do not come up

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