I changed SYS password and only a few people can login through it

A few weeks ago i decided to change the default password of SYS from the webbased OEM of Oracle 10g. Me and my collegues connected successfully using this new password (from different computers). However today i discovered that two developers which also use the SYS account, cannot access the database using SYS with this new password (nor the old one). The error message they are getting is Invalid username/password... (no they didn't forget the capslock on!)
The strange things are that:
1) They can connect through other usernames but not through SYS
2) the database is on the 192.168.4.x network, me and my collegues are on the 192.168.2.x network and the two developers and their team-mates are on the 192.168.14.x network.
Could this be a network related problem? I don't know ... When it was the default change_on_install password, everyone used to connect normally. I changed the password again, to a simple one to make really sure they are not typing it wrong, and yet, they got the same Invalid username/password error..
I have exhausted all my ideas. what am i missing? thanks...

In your case , I am almost sure that they pointing to another database. Check its network files in the Oracle Home.
From what tool thwy are try to log in ?
Why developers need the sys account?
Joel Pérez
http://otn.oracle.com/experts

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