I changed to a new iphone 5, but it keeps coming up with my old Apple ID FOR iCloud sign in. My Apple ID is correct for iTunes and App Store and on my ipad. The user names stays greed out on the iCloud sign in and I can't change it.

I recently changed from my old Iphone 5 to a new one. The Apple ID that comes up when signing into iCloud is my old Apple ID, yet the correct one is shown on iTunes and apps. I can't change the Apple ID to the correct one, and am unable to restore my latest back up from icloud. I have tried everything, but I can' t change the Apple ID on the phone. It stays greed out. My Apple ID is correct on my ipad and when I log into my iCloud account via the internet. How do can I fix this?

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

Similar Messages

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one? Its on my Ipad and iphone 5, please help as its doing my head it

How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password

HT201210 i want to update my iphone 3g but it keeps coming up with an error at the end, how do i go about solving this problem?

hi all,
im having lots of difficulties updating my iphone 3g. i have plugged it into itunes, it goes ahead with updating and restoring. it goes through all the process but right at the end it tells me it was unable to do it and that there was an error. my phone now cant be used as it keeps telling me to connect to itunes which i cant do as the phone needs restoring.
please could you advise me on how to solve this problem?
thankyou

and error code or the exact msg would help

HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

Hello there, BundyA.
Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
This section should prove useful:
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How can i get the itunes and apps store icon on my ipad desktop?

How can i get the itunes and apps store icon on my ipad desktop?

Google are supposed to be working on an iPad maps app.

I have installed itunes on my laptop but it keeps coming up with an error it says itunes is on a locked disk or i dont have write permission can anyone help

i have installed itunes on my laptop but it keeps coming up with an error it says itunes is on a locked disk or i dont have write permission can anyone help

Hi there colin250459,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

I have tried 3 times to respond to email address verification but it keeps coming up with error.

I purchased the adobe convertor to word/excel. I have tried 3 times by copy and paste to respond, but it keeps coming up with error, cannot complete transaction. Would you please help me as I need to convert from Adobe to excel ASAP?

Maybe the fastest way to get help is via a chat session starting from http://helpx.adobe.com/contact.html?product=export-pdf
Or you may want to post in the ExportPDF forum.

HT4759 I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

Did you try turning off iTunes Match (Store>Turn off iTunes Match), then turning it back on?

How do I change the user name that appears next to the House icon on the Finder Window?

I'm giving my old iMac to my father-in-law and would like to change the user name from mine to his.
I've edited my Account info and changed it to his, but this does not seem to change the name in the finder window.
Many thanks.
mfc

Create a new administrator account.
(69291)

Yahoo mail remebers my password but not the user name. I've checked the remember box.

I've checked the remember box but Firefox is remembering the password but is not remembering the user name when I sign in to my email account. I'm not having sign in trouble with IE nor am I having trouble signing in on my laptop with either Firefox or IE, so the problem would seem to be with this computer.

* Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Uncheck: [ ] "Automatically start Firefox in a private browsing session"
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

Hi! I've just purchased a new iPhone 5s but whenever I text people with iPhones it's always sent from my iCloud account. This means that my email show instead of my name/number which is really frustrating! Does anyone know how to stop this?

Hi! I've just purchased an iPhone 5S but whenever I text people with iPhones it sends from my iCloud account. This means that my email comes up for other people not my name/number which is really frustrating! Does anyone know how to stop this?

Go into Settings>Messages>Send and Receive> Is your phone number checked there? If you do not want your email used, then tap on them and remove the checkmark. If there is no checkmark by your phone number, then turn iMessage off, perform a reset on the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. Turn iMessage on. When it activates, check your settings again under Send and Receive and make sure the number is checked and the emails are not.

I recentley bought a ipod touch set all language to English, billing to English etc. The problem i have is when i open itunes or Apps store on my ipod it is in German, I'm English so don't understand German.. Can anyone help to change language in store

I recentley bought a ipod touch 5.01,set all language to English.....every thing i view is in English except when i view (open) itunes or apps store it is in German, I live in England, I was born in England, and i speak only English. I want my itunes and apps store to open and display in English. I have messaged the apple help and telephoned the help, both was helpful but no matter what i do in setting (even in reset, which i've done) my ipod will keep reverting back to German in Itunes and Apps store. All other data in my ipod is in English........just the itunes and apps store grrrrrrrrrrrr.
Please help :-)

You can only use the German iTunes/App store if you are located in Germany. The German store is in the German language.

Im trying to upgrade my iphone but it keeps coming up with timed out, im not very good with computers etc can anyone advise me????

im trying to upgrade my iphone4 but it keeps coming up timed out anyone got any ideas what i can do

im trying to upgrade my iphone4 but it keeps coming up timed out anyone got any ideas what i can do

Have changed to a new iphone set but seems to have lost my applications I had purchased from applestores in my previous iphone. Can I recover them?

Can I recover my applestore apps I had in my previous iphone? I can't find them in my new iphone although I have synced.

Do the apps appear in iTunes? If so, make sure Sync Apps is checked and the apps you want are checked. If the apps aren't in iTunes, you can download them again for free as long as you use the same iTunes account you used to originally purchase them. When selecting to download them, it will seem like you will be required to pay for them again, but you should then get a message that they are free since you already purchased them.

I changed my apple ID on my iPhone and I have many updates for my apps. It keeps coming up with my old apple ID and I've tried entering my old password and it won't work. How can I update my apps with my new apple ID?

I've tried syncing with my computer. I've tried almost everything but when i go to update my apps it tells me to give a password for my old aplle ID and won't even take the old password. Help!

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

I changed to a new iphone 5, but it keeps coming up with my old Apple ID FOR iCloud sign in. My Apple ID is correct for iTunes and App Store and on my ipad. The user names stays greed out on the iCloud sign in and I can't change it.

Similar Messages

Maybe you are looking for