I choose send reset secure question but did not receive the email to reset

If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107119)

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HT5312 When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101773)

I can reset my security questions. I have checked my email and but am not receiving the email to reset. Its not in spam.

How can I reset my security questions for icloud account. I am not receiving the reset email. Is there a way to change where the email is being sent? ice checked my spam folders.

The easiest thing to do is to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
This explains how to change your rescue address: Manage your Apple ID primary, rescue, alternate, and notification email addresses.

My iphone is locked to my apple id, but im Not receiving the email to reset my password.

I tried to recover my iphone's software, now its locked to my apple id, but I've been requesting to reset my password for the last 2 weeks, and i still didn't receive any email from apple. And my country doesn't have apple care, what should i do ?

If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well ?
If you don't, or it's not there if you do, then if your country isn't on this page : Apple ID: Contacting Apple for help with Apple ID account security
then try contacting support via this page and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

Can't remember my securities question to buy apps, have tried to ask to send an email to reset, but didi not received the email

Please help me with my security question

4th question from the bottom
http://support.apple.com/kb/HE37

Everytime I open firefox it says my user name and password are invalid, I tried resetting my password, but have not received the email with password details firefox claims to have sent - what do I do?

Having tried to ask this question it didn't recognise my account, so have now created another one, with the same email address, just to ask this question, it doesn't make sense.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

I have a problem , i want to reset my security questions and i dont get the email to reset them what can i do?

i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114402)

I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

Hello ..Forgot your answer to the secret question and did not receive an email message

Hello ..Forgot your answer to the secret question and did not receive an email message

As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people. Contact Apple support
It would also help if you could find a moment to fill in your profile so that we are better equipped to answer your questions.

HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

Why am I not receiving the email to reset my password?

Why am I not receiving the email to reset my apple id password?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

Not receiving the email to reset security codes

I have tried to send the email to myself to change my security questions but have not been receiving them. What is the next step as I don't want to make a new account as I have credits on my current account.

If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I have made an in-app purchase, but did not receive the item.

I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
Thanks in advance,
Gordon

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

I need to reset my security questions but do not see the link

I am trying to reset my security questions but I do not see the link. Is my only option to phone support, can I not do this online?

Click here and fill out the form; if you get told to call, and you probably will, accept it.
(117302)

I choose send reset secure question but did not receive the email to reset

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