I chose to have my backup encrypted but can no longer remember my password how do I reset the password function?
I have an iPhone 4S and decided one day to encrypt my backup function. Then after I started to receive information from my iPhone stating that it hasn't been updated in XX weeks, (actually now 23), I decided that maybe the problem was with the encryption. So I attempted to open up the backup using a password that I thought I had set up for it. But each time I tried this password and other variations of the password, I never was able to do so. I want to remove the encryption and have a straight forward backup if ever possible agian. I have tried everything I can think of to reset the password but without success. I would love it if someone could tell me a simple way of doing so, short of chanting mystical verses while swing a dead chicken over my head...(actually tried that too
If you're using iCloud via Wi-Fi or backing up to the computer it is automatically encrypted (but on iTunes you can choose to encrypt it or not) but anyways if deleting the backup does not work you and you cannot remember that password for anything else including you're apple ID (if you used it) you may have to restore it.
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I have photoshop cs6 extended but can't get 3d to work. how do I fix it?
I have photoshop cs6 extended but can't get 3d to work. how do I fix it?
on a mac btw
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I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I just updated my iPhone 4s iOS to iOS 8 and but can no longer find personal hotspot, How and where can I find it on my iPhone 4s.
Usually I share my internet with other device with ios7 but now that I have ios8 on my iPhone 4s I can no longer find the personal hotspot. How can I share internet with other device using ios8 on my iPhone 4s?
THanksSettings>Cellular>Personal Hotspot. The carrier has to support this for you. This is where you should find the setting to turn it on or off.
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I no longer have safari as my web browser and am unable to locate it. How can I load it back onto my iphone?
You cannot delete it.
It is likely on another page, in a folder, or you have restrictions set.
Check all of these.
If you do not find it, then reset your home screen layout.
All of this is covered in the manual:
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
I want to update to IOS 5, it says I have to backup first, but I do not see how to do that
If you connect the iPad to your computer's iTunes you can force a backup of it by right-clicking the iPad 'Device' on the left-hand sidebar of iTunes and selecting 'Backup' (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC)
Before starting the update you should copy any purchases off it to your computer via File > Devices > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
Then start the update by selecting the iPad on the left-hand sidebar, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
A first gen iPad will be updated to iOS 5.1.1 -
My MacBook Pro died, but have a TimeMachine backup. I've bought a new one. How do I make the new one just like the old without affecting the OS on the new one?
ppauley wrote:
My MacBook Pro died, but have a TimeMachine backup. I've bought a new one. How do I make the new one just like the old without affecting the OS on the new one?
One you start up the new one for the first time, Setup Assistant starts and offers you the option of migrating your old Mac to your new Mac with Time Machine, among other choices, as the source. You can also use Migration Assistant (in the Utilities Folder) to do the same thing. -
My computer died. I have a back-up but can't find a list of my adobe products, where to download or how to find my product keys. Can anyone help? Adobe telephone help don't want to know and their automated system just hang up.
As long as you registered your products, you can follow the following to get the S/Ns: http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload. The logging into your account at adobe.com with your adobe ID should provide you a list of all the products and S/Ns that you have registered. Depending on the products, the downloads may or may not be available any longer. You indicated you had a backup and I hope you meant of the install files that you previously downloaded. You should always keep backups of downloaded software you have purchased.
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I have first iPod touch, but can't after restore can't reinstall some apps I bought because they have been updated in iTunes to newer versions? I am giving this to my grandchildren and their favorite game Skee-Ball updated and now can't reinstall on iPod touch.
If you still have the apps on the iPod you can delete them from the computer and then transfer the apps from the iPod t the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Next would be to look in your computer backups file for a version of the apps that works with the iOS on the iPod.
Otherwise you are out of luck. -
I am trying to delete pages I have crated in numbers, but can only see them in print preview. Without print preview I do not see them. How can I delete these pages, but keep others before and after?
Hi Crushed,
Numbers doesn't have pages. It has a canvas that holds objects such as tables and charts.
Drag the objects from the bottom of the canvas onto the white space above. That will reduce the number of "pages" (sheets of paper) that will print.
Regards,
Ian. -
Messaging does not let me move from one conversation to another without going to the contact info of the person and choosing "send a message", then I can continue the conversation. I'm sure it's a setting I have made by mistake, but can't figure it out
Hi Elaine
Here si what I do:
Since I tend to message with teh same people I leave the messages available to me. If you are in one conversation with "Karen" and want to message with "Kathy" tap the message back arrow and select Kathy.
As always just be careful to rememeber who you are messaging to! -
I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
I have an apple id but ı can not use it for sign in to itunes connect account while publishing my ibook document. Why ı can not login? What can ı do to figure out this problem?
As note already on the iBA forum [ AppleID for ibooks publishing ], you need two IDs. You can't use your developer ID.
If you already signed up for books with that ID, you need to talk to Apple to straighten things out. -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?
If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.
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