I cleaned my computer to remove a virus, and my music got wiped. I connected my ipod but it asks for authorization for almost every song.

Every time the sign in box pops up email adresses of different people I know pops up in the ID box. I dont have those people in any of my contacts and I didnt get any of my music from them. I have way to many music to authorize every song. I think something is wrong what can i do?

Restore the media from the backup of your computer.
Sign into iTunes with YOUR account and authorize the computer.

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My computer had a virus and needed to be wiped clean. all my itunes docs are stored on an external hard-drive so i downloaded a new itunes but it over-wrote my old one - how can i restore this without wiping my iphone? please help :(

Hi there,
My windows xp computer got a virus and needed to be wiped.
As i store all of my itunes and iphone stuff on an external hardrive i thought this would not cause a problem.
Got a bit confused when i tried to open itunes again from the back-up hardrive as it would not open.
Wrongly assumed that the best option would be to re-download itunes and move my old itunes info across - silly silly thing to do :/
The new download just over-wrote the old one and after trying a few of the suggestions on here to get my old library back - i still cant work out if its possible as it has been over-written.
I don't want to plug my iphone4 into my computer as i have heard that this can wipe your phone completely, so before i do anything, does anyone know what is the best thing to do from here? or how i could posibly recover my old library, playlists, apps, podcasts e.t.c
please please help
mappy1970

thisisdavid wrote:
i have all of my music on my external hard drive, and would like to be able to listen to it on itunes without it copying to the computer.
go iTunes > preferences > advanced and temporarily disable the copy files ... when adding option.
from the file menu, choose add to library and select the folder on the external containing your content, or drag the folder to the automatically add to iTunes folder inside the iTunes folder.
when iTunes has finished the operation, go back to preferences > advanced and point iTunes media folder location to the external so that future additions to your library are put there. also, re-enable the copy files ... when adding option.

How do I update I pad on a new computer without loosing data. Old computer got virus and it's got my I tunes account on it.

How do I update I pad on a new computer without loosing data. Old computer got virus and it's got my I tunes account on it.

You simply sync the iPad to the new computer. It will tell you that it is already synced with another one though, and will give you the option to erase it or transfer its contents to the new one. An iPad can only be synced with one computer at a time.
Beware that only your iTunes and App Store purchases will sync. If your iTunes library contained music obtained from other sources, you have to find a way to transfer them directly from your sick computer to the new one.
I hope your new computer is a Mac, a replacement PC will eventually suffer the same fate.

I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance

I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance

Hola, buen dia, Ignacio. Saludos desde México.
To get the Mac App Store back you will need to manually download and install the Mac OS X 10.6.7 Update Combo;
http://support.apple.com/kb/DL1361
It is safe to install this over your current installation of 10.6.7. It will reinstall the Mac App Store, as well as fill in any gaps that your installation my have. It is a common troubleshooting step.
Ciao

We just got our computer fixed after a virus and found we lost our itunes. Can i transfer our family's songs(etc.) from our ipods back onto itunes?

We just got our computer fixed after a virus and found we lost everything from our itunes. Can i transfer our family's songs(etc.) from our ipods back onto itunes?

Copy everything from your backup copy of your computer.
If for some reason you have failed to maintain a backup copy, not good, then you can transfer itunes purchases from an ipod. Without syncing: File>Transfer Purchases

Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?

Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?

Welcome to Apple Support Communities
You can install the new hard disk yourself if you want to. You just need a 2'5" SATA II hard drive, which is compatible with your MacBook Pro. You can buy one at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ You can filter hard drives by computer, so press a "Click to view all...", choose your computer in the sidebar and it will give you the compatible hard drives.
There are different brands for the MacBook Pro. The most recommended are HGST and Seagate, which have good reputation. A 7200 rpm hard drive will give you extra performance

How come I can't put music on my ipod? I already have a fair amount of music on my ipod but I have enough space for more. I am using a new computer with itunes and it is telling me if I wasnt to put the new music on my ipd i need to erase my ipod HELP!

How come I can't put music on my ipod? I already have a fair amount of music on my ipod but I have enough space for more. I am using a new computer with itunes and it is telling me if I wasnt to put the new music on my ipd i need to erase my ipod HELP!

Because you can only synce with one iTunes library and you are switching libries by using the new computer. To nake this yyour syncing computer:
- Move all the media(apps, music, synced video and photos etc) to the new computer.
- Connect the iPofd yo the computer and bake a backup fo the iPod by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the backup that iTunes makes doe not include media.
To move mdia to the new computer see:
iTunes: How to move your music to a new computer
iTunes Store: Transferring purchases from your iOS device or iPod to a computer

HT2688 My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now.

My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.

In iTunes sign out of your daughters Apple ID and sign in with your own.

My new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks

my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.

I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.

I tried to update my ipad to 7.1.2, and i tried updating it and know its telling me to connect to itunes but i a at a different computer and all of my ictures are going to get deletd and i dont want that

i tried to update my ipad to 7.1.2, and i tried updating it and know its telling me to connect to itunes but i a at a different computer and all of my ictures are going to get deletd and i dont want that.

Hi Kevin Gauthereau,
Welcome to the Support Communities! If you don't have access to the original computer that you use to sync to iTunes, you can backup your iPad to iCloud and update it wirelessly. This article will explain how:
iCloud: Back up your iOS device to iCloud
http://support.apple.com/kb/PH12520
You can import your pictures to your computer at any time as a second backup. Here's how:
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
- Judy

Video and audio not sync when i play all forms of video. from music videos, to tv shows. but they play perfect on my iPod. and tv shows display out of order on iPod, but in correct order on iTunes/computer. I even ran a virus check just to make sure.

audio and video do not syncronize. all forms of videos. music videos to tv shows. what do i need to do the syncronize them again
they are in sync on iPod, but not on computer.
another issue that might be from the same cause is, the order of episodes of the tv shows i have downloaded, they appear in order on computer, but on iPod they show out of order.
any tips on how to fix this would very much help.
thank you.

Welcome to Apple Discussions!
An old version of iTunes will cause this and mess up the videos on your iPod. Always make sure you always use an up-to-date version of iTunes.
Make sure all the software on your computer is up to date...
iTunes
iPod Updater
Updating iPod's Software
You will then need to restore the iPod and then let iTunes update your iPod and put your music, videos, etc. back onto your iPod...
Restore the iPod
btabz

HT203288 My other computer dead by a virus and I lost all my music. I purchase a lot on I Tunes. How can I recover . I Tunes has records of all the music I buy in my old computer. Please Help Me. I have an I pod Mini and I lost the music there....How I r

1- I need recover all my music I purchased in Itunes in the past years. My old Computer is dead.
2- And I delete all the music... I don't know How in my I pod 4gb. Please Help me

Restore it from a backup, or use these instructions to redownload it through the iCloud.
(85812)

I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod." It asks me to authorize, which I have done 20 ti

My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?

Well Authorize the Computer...........

I sold a ipad 1.. I did a reset and cleaned out all data.. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password

I sold a ipad 1.. I did a reset and cleaned out all data before shipping to him. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password? will a hard reset take care of this?

Have the purchaser go to Settings/Store, tap your Apple ID and then choose Sign out.
The purchaser will then need to tap Sign in and enter their own Apple ID for their iTunes account.

Computer crashed. Want to manually manage music without wiping iPhone.

My home computer has crashed, and I have reinstalled it completely including iTunes. When I try to manage my iPhone using iTunes I am now prompted to erase the iPhone and resync with my "new" computer. Is there any way to tell my computer and iTunes to sync with the iPhone without wiping the phone? I have some movies on the phone that were transfered as digital media copies of DVDs which I am unable to play on my computer after reformatting. I am worried that the same thing will happen to the copy on my iPhone.

Yes, I think there is. What you're talking about is force-stopping the auto sync, so you can set the iPhone to manual sync right?
I've never done this before myself, but I've heard about this before and sources say:
"While connecting the iPod to the computer, hold down the Shift + Ctrl keys in Windows (CMD + Option keys on a Mac). This will stop the iPod from auto sync’ing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 25 seconds depending on your computer."
I got that from here: http://www.ilounge.com/index.php/faqs/answers/how-do-i-stop-the-ipod-from-auto-s yncing-when-connected-to-itunes-if-i-auto
Maybe someone can confirm this?

I cleaned my computer to remove a virus, and my music got wiped. I connected my ipod but it asks for authorization for almost every song.

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