I click on download and nothing happens. i am running windows xp32bit
i go to the download page, click download, it says it will take a few seconds. after 5 minutes nothing happens, i click on "click here" to start the download again nothing happens..what is happening and why???
Nothing to do with Adobe. That's a browser error.
Clear your browser cache and cookies.
If you're not sure how, which browser are you using?
Similar Messages
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I can no longer open any attachments that are sent to me. I click on and get cannot preview (but have had this for ages). I am clicking on download and nothing happens. It does not download. I clicked to install a new version after updating and clicking repair. But still the attachments won't open including invoices I have received today. It is all attachments not just pdfs.
Angela Richens wrote:
It is all attachments not just pdfs.
Then most likely it is not caused by Adobe Reader.
Anyway, perhaps someone has some idea, if you give us some details: operating system, browser, email client, ... -
How do I download lightroom? Normally it just downloads, but I click the link and nothing happens.
Nothing to do with Adobe. That's a browser error.
Clear your browser cache and cookies.
If you're not sure how, which browser are you using? -
What next when clicking on download and nothing happens?
Whats next when I click on download elements 13 for 64 bit pcand nothing happens?
use a different browser and/or a different wired connection and/or a download manager.
or if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
I downloaded 2 updates (download only), and there's two .msi files and one setupadmin.exe file. I click the latter and nothing happens? How am I meant to do install these updates?
Sorry I forgot to mention I was doing this on a PC with Vista (the heading was Windows so I didn't bother to mention this). Anyway by trial and error I found that you can click on the .msi files to install them. The files were downlads of updates to iTunes and iCloud Control Panel.
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I have just purchased an ipod shuffle. I am trying to download iTunes. I enter email address and click download and nothing happens??
Hello tinars,
The article linked below details some useful instructions that can help get iTunes downloaded and installed.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen -
I click on update though and it says do you want to update to iTunes 5 then I keep clicking download and nothing happens after....... Helppp ?
By the way this is when I try to update to iOS 5 by clicking update after iPhone 4 is plugged in
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Premiere Elements 13 won't launch in Windows 8.1 (Click the icon and nothing happens)
I'm running the trial version of Premiere Elements 13 on Windows 8.1 64-bit. It's a brand new PC built for video editing. Everything worked perfectly for about a week and all of a sudden I'm unable to start the program. I click the icon and nothing happens. No splash screen, no error code, no spinning circle cursor.
I have the latest video card drivers for my graphics card.
I've tried uninstalling the program, removed every last Adobe file from my PC, uninstalled all instances of Microsoft Visual C++ and reinstalled Adobe Premiere Elements 13. I tried the same with a fresh download of the program. Neither worked.
I've tried installing a couple .dll files based on a similar thread (where a program called iLivid was the issue). I don't have iLivid on this PC and adding the new drivers didn't work.
For the few days that the software was working I loved it and was ready to purchase. Unfortunately I won't be able to buy it until I can get it to launch on my PC. Any help would be greatly appreciated.
Thanks!celebornx
My major problem was with the reliability of the uninstall reinstall of Premiere Elements 12 Windows. I did not encounter any issues in this regard with 11. And, I have only looked at the 30 day tryout of 13 from Adobe. My computers are Windows XP 32 bit, Windows 7 64 bit, Windows 8 and later 8.1 64 bit. The following describes what got me through the worse of these hassels.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
I am not sure if the above will work for you with 13. But, it would be worthwhile to check them out.
Since you are dealing with current version 13, it might be a good idea to get Adobe via its Adobe Chat involved, with the hope of some remote control of your computer troubleshooting to try to get to the core of the issue. Chat Panels have been hard to come by for some of these issues, but let us try this route.
Please click on the following link
Contact Customer Care
Premiere Elements
Adobe ID and signing in
Adobe ID, sign in, and account help
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Depending on the outcome....if you purchased Premiere Elements 13 from Adobe direct within the last 30 days, you can request your
money back from Adobe. If you purchased elsewhere, then you are left to deal with the return policy of the seller.
We will be watching for further developments.
ATR -
I have a user who when in Sharepoint she clicks edit document, and nothing happens
I have a user who when in Sharepoint she clicks edit document, and nothing happens.
It works fine for everyone else, including myself.
I have repaired office, and uninstalled/reinstalled it.
I have tried in IE and chrome.
We use o365 office 2013.
So to recap, in sharepoint, clicking the ... button for more options, then choosing edit, does nothing. HOWEVER, when right clicking and choosing to open, it will then, start a download which can be opened then proceed to edit that document.
But that darn edit button does nothing...Hi,
Any updates?
Since the issue is narrowed down to client browser issue, please refer to the link below:
http://technet.microsoft.com/en-us/library/cc263526(v=office.15).aspx
Also you could compare the add-ons and settings on the issue client and non-issue client, maybe it will lead you to the missing one.
Regards,
Rebecca Tu
TechNet Community Support -
I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.
Hello,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter -
I bought a book on iTunes (a small pamphlet on upgrading to Mountain Lion) and I double click on it and nothing happens. iTunes store does indicate that the file was downloaded.
I am not a hundred per cent sure but my guess is that you have to sync that pamphlet to an iPhone or iPad to read it just like ebooks
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When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?
In the normal course of events, you can update by just running the iTunesSetup.exe. No special precautions need to be taken (beyond those you usually take with an update, or just in general, like maintaining a current backup).
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Click on buy and nothing happens
I am trying to make purchases on Itunes; I click on buy and nothing happens!
I can click on album, and artist but when I click on the song or buy nothing happens. I can't hear a song, and can't purchase but links to artist or album works?!!!!
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Itunes wont allow me to buy a song etc... i click the button and nothing happens? help please
itunes wont allow me to buy a song etc... i click the button and nothing happens? help please. i can preview songs and click on everything but when i go to buy something it clicks but nothing happens
I too had this problem after I redeemed two $50 gift cards. I solved the problem by uninstalling iTunes and reinstalling it. Give it a try.
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TS1424 I click on purchase and nothing happens, why?
I click on purchase on a song and nothing happens, or it will just play the song but not purchase it, why?
Repair permissions, restart your computer & try again.
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