I click on the firefox icon but it does not start. it slowly starts up over the next few minutes, not responding the whole time.

the only fix that works is to uninstall and reinstall. but the problem recurs after the next restart of windows.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

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Hello The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try t

hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I have upgraded firefox 4 to firefox 5 but it does not work with real player record plugin 14.0.3......so I want to revert the upgrade to 4....please give me solution or firefox 4

Question
I have upgraded firefox 4 to firefox 5 but it does not work with real player record plugin 14.0.3......so I want to revert the upgrade to 4....please give me solution or firefox 4

Go to your actual realplayer (program), click the top right button (Realplayer with an downwards arrow) and update your software. Make sure Firefox is closed while you do this.
::Worked for me::

I attempt to open a second window from the icon but it does not open then when firefox is closed it will not reopen because it is still running in processes but no window displayed until you kill the process and then restart firefox.

I attempted to open a new window from the Firefox icon but nothing happens. I then went on browsing and closed Firefox but was later unable to open it. I checked processes and it was already running but there was no window displayed. I am running Windows 7 Professional.
This is repeated any time I already have the browser open and wish to open a second instance.

'''Open a second window (not a second tab, that is different) when Firefox is already running and displayed on the monitor'''
*Firefox button > New Tab > New Window
*CTRL+N
*'''''If using the Menu Bar''''': File > New Window
**To '''''temporarily''''' display and make choices from the Menu Bar press the ALT key or the F10 key
**Also see: https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing
'''Firefox "hang on exit"'''
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp does not respond when clicked, and will not quit. help?

I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp icon does not respond when clicked, there is no mail window opened, and will not quit. when double clicked, get new mail is not an option and I get no response with other actions.
I am retrieving mail on my phone with no problem. this just began happening, no updates or problems with anything else.
help?

command-option-esc keys and force quit Mail. Then relaunch.

The pull down menu or icon for printing does not respond. The only way I can print a web page is by right clicking with the mouse and selecting print? Your comments please

When I try to print a web page by selecting the print icon or by the pull down menu -print, nothing happens. It does not respond. I have to right mouse click and then select print, which then works. Why is this happening

Try using the Add Bookmark Here ² extension. You can drag the Add Bookmark window to the size you want to see. 
https://addons.mozilla.org/en-US/firefox/addon/3880

Firefox downloads, but installer does not launch

I have tried to download (using run) firefox, but the install wizard will not launch. I tried saving the file, but it does not show up in my files.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.1; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

Hi Melissa,
Could you try the following steps?
1. Download the stand alone uninstaller
2. Close all your browser windows
3. Run the uninstaller
4. Restart your computer
5. Delete the following folder, depending on your operating system type:
Windows 32bit - c:\Windows\system32\macromed
Windows 64bit - c:\windows\syswow64\macromed
6. Download and install Flash Player located here:
Flash Player for other browsers
Thanks,
Chris

HT1338 Why can I not make Safari my default browser? I did what it said to click on it and accept, but it does not happen.

This is my question. Why can't I make Safari my default browser. I have followed directions, but it does not happen.

Not sure what procedure you are describing, but...
In Safari preferences General tab, for the Default web browser setting, select Safari.

I have an apple trackpad that shows that it is connected to Bluetooth but it does not respond. I have tried restarting the computer and turning the trackpad off and on but it will not work. Anyone have any ideas on what is going on here?

I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?

There are reports of similar behavour but generally it is due to battery connections. Is the indicator light working steadily or does it blink or even not function. Here is the Apple document dealing with some of the problems.
http://manuals.info.apple.com/MANUALS/1000/MA1544/en_US/Magic_Trackpad_UG.pdf
Is your machine within the guarantee period or under Apple care. If so, return it to any apple retailer for examination and possible replacement.

Trackpad is paired but cursor does not respond

OS 10.7.5 on 2009 Mac Pro. My new trackpad shows 43% battery but the cursor does not respond. Also keeps losing pairing. Could this be a battery issue? Someone told me that regular AA batteries sometimes cause these problems and that I shoid use lithium rechargeables (which does not make sense to me). This must be either the batteries or a defective unit. Comments appreciated.

Here are a few notes I have put together about batteries.   If something helps you, fine, let us know.   If not, post back with anything you can add about your problem.
Whether you use regular or rechargeable batteries you should buy the best. Discounted or unbranded batteries are more likely to give a depleted performance and may be of irregular size, often leading to connection problems. Apple’s own brand, Eneloop and Energiser appear to be the best.
Rechargeable batteries for a standard Magic mouse are unlikely to exceed eighteen days before requiring a recharge.    Apple may say more in their sales blurb but this is a realistic expectation.   The benefit (if you are organised) is that you will always have charged batteries available.     Regular batteries will give you between 25 and 35 days before they need to be replaced.
Never mix old and new batteries or rechargeable and regular.
Both the above are based on my personal experience, not shutting down my machine and using it for around four hours per day.   Note.   Monitors do not always faithfully report battery strength, particularly with rechargeable ones.
When checking your mouse or keyboard batteries ...
Turn off the device.
Remove the batteries,
Clean the terminals both inside the battery compartment and on the batteries themselves.
Replace or renew both batteries.
Turn on the device.   You should get a blinking green light if the device is paired.
Click the mouse to activate it. The green light becomes steady.

My ipod touch wont turn on i tried everything but it does not respond , I dont know what to do, please help me !

My ipod touch is not working i tried everything but i cannot turn it on. I was not using for about 2 weeks and I remember the last time I used it it was working perfectly but a day before today I tried to turn it on but i couldn't I tried by pressing both bottoms but my ipod does not respond ! I really need help !

See Here for
Frozen or unresponsive iPod touch
Make sure the Battery is Charged...
Also, Try This... You will Not Lose Any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

ITouch will reset, but device does not respond to touch

I'm trying to reset my iPod Touch. I am able to turn it off by, pressing and holding the Sleep/Wake button and the Home button together until the Apple logo appears. but I can not get past the Apple logo as the touch screen does not respond. When I connect the device to iTunes I get the message you must unluck your itouch and the screen on the iTouch goes from the Apple logo to the "Connect to iTunes" screen. At no point, when the Apple logo or the "Connect to iTunes" appear does the device respond to touch the screen. The iTouch is fully charged.

If it's showing the 'Connect to iTunes' logo but iTunes is asking you to enter the Passcode you will need to pop the device into a Forced Recovery state.
To do this, connect the device to the computer via USB, once connected make sure iTunes is open. Hold down the Home & Power Button together until the device resets (Apple Logo on screen), as soon as you see this remove your finger from the power Button but continue to hold the Home button. You should then see a prompt in iTunes stating 'iTunes has detected an iPod in recovery mode, you must restore to continue' at which point you will want to follow the prompts to restore the device.

My Firefox can no longer open new tabs. I click the icon but it does not work. How can I fix this?

The "+" icon that opens new tabs does not open a tab.

With Firefox version 4 and 5, the default setting is ''not'' to ask the question for saving the session. You can get back that behavior by modifying the options as below: 
# In the address bar, type '''about:config''' and press Enter.
# Accept the warning message that appears, you will be taken to a list of options.
# In the '''Filter''' textbox at the top, type '''browser.tabs.warnOnClose'''
# You will be presented with the entry for '''browser.tabs.warnOnClose'''. If its value is set to '''false''', double-click on it to change its value to '''true'''.
# Repeat these steps for options''' browser.warnOnQuit''', '''browser.warnOnRestart''' and '''browser.showQuitWarning''' and set their values to '''true'''.

I have just upgraded to firefox 4, but it does not load up when i press icon

originally, i upgraded directly frm firefox site and it launched. then after shutting down, it has not loaded up since. i have deleted the old firefox off my laptop and attempted to re-install, but no luck. it still does not load up.
i have windows 7, and see the spinning wheel (like it is doing something), but nothing happens.

Just for starters see if you can get Firefox going. Instead of double Left clicking, Right click on Firefox icon>Open.
If that doesn't work, try opening via Firefox in the Start Menu or Programs List. If that works try creating a new desktop icon.
Then you try to start Firefox in Safe Mode - Hold down the Shift Key as you double click on the Icon> don't check any of the boxes on the page that appears>Continue. You have now disabled all extensions and also Hardware Acceleration.
Make sure your plug-ins such as Flash are up-to-date.
http://www.mozilla.com/en-US/plugincheck/
You should look up "Problematic Extensions"
http://kb.mozillazine.org/Problematic_extensions ,
and try disabling third party toolbars.
If Firefox works in Safe Mode you have a culprit or conflict. If you are able to, you disable and re-enable extensions progressively until you find the problem. you will need to work your way through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Please report back.

I installed the new Firefox version but it does not open on screen..

It does not automatically open on completion of the install and it does not open when I click on the logo on my desktop or Quick Start bar. It looks like it is starting but nothing happens.
I have tried uninstalling and reinstalling with the same result.
When I try to uninstall I have to shut down first or the uninstall tells me firefox is running. Starter manager does not show this.

Why not? What happens when trying to use it?
"Will not work" is useless when asking for help. Without specifics, no assistance can be provided.

I click on the firefox icon but it does not start. it slowly starts up over the next few minutes, not responding the whole time.

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