I click to download PS on CC, it says it's downloading then redirects to a blank webpage after a few seconds. Help?

I have the 30 day free trial version of Creative Cloud, and when I click to download PhotoShop it opens a new webpage, says "Photoshop is Downloading" at the top, but then within a few seconds it stops and redirects to a blank webpage. I've tried it many times and it just keeps doing this. I'm on a Mac and my system is up to date.

Purple hat your current experience is likely due to the settings of your current web browser.  Please begin the installation of Photoshop CC 2014 through the Creative Cloud Desktop application.  You can find additional details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html on how to install Photoshop CC 2014.

Similar Messages

Maybe you are looking for

  • Please throw me a life-line: Problem with HP Recovery Manager's File backup option

    Product: Pavilion g7-1070us notebook Operating system: Window 7 64-bit Problematic system: HP Recovery Manager (triggered by hitting F11), made by "Cyberlink"? Error message: The notebook crashed a few times before but I was able to restart it. Then

  • Creating a master-detail relation between a view and a table

    Hi all, I have a problem with creating a master-detail relation between a database-view with lots of customer data and a small table with per customer a list of entities of our companies who may work for that customer. Somehow I seem to be unable to

  • PCM - Conditional line items

    Hi, colleagues. We are in preparation of a small application example with PCM. Our customer asked us to prepare a screen in which he will decide to enter or not a "line item" into the costing process. We already know we can do it using "line item" at

  • Moving all clips in the timeline

    I have a sequence make up of all still images. I need to change and shorten the opening image. I delete the image insert the new shorter image. I select the entire time to the right of the new image (several videos tracks) using the double arrow sele

  • SPROXY - maximum number of endpoints reached

    Hi, in transaction SPROXY i have generated some server proxies. One proxy i have deleted and new generated. Now the error message is "maxmimum number of endpoints reached". The proxy can't be activated... Where i can configure or delete the endpoints