I clicked a link in a spam email

I clicked on an email telling me to check Facebook messages and when the page opened I saw Chinese characters. What steps should I take now?

If you supplied any personal information at the link, consider it to be compromised. If the computer downloaded anything as a result, delete it.
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I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my acct.

I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my itunes account because it keeps saying my email isn't verified. UGH!

Hi ipad also keeps asking for the password to my apple account id, but when in itunes on the ipad it says his email account.
he cannot update anything without it asking for my password to my account.
Please help, thanks.

How to I undo what was done after clicking on a link from a spammed email?

Hello...
I am usually Never one to click on any suspicious emails, let alone links within the emails, but I recieved an email from my Uncle that looked slightly suspicious, but I let myself click on the link within it. It turned out to be a spammed email with a BS link from "msnbc" reharding jobs. What happened when I clicked that spammed link, and what can I do to undo what was done? I am terrified that I unintentionally installed something on my Mac Air through clicking on this link. What do I need to do to erase what was do, and how to I find out what was done? Thank you very much for your help. I greatly appreciate any advice.

Without knowing what webpage the link opened and what you did after you opened it, it is impossible to be 100% certain of anything that may have resulted from that. An email itself cannot install anything. If the webpage did not result in any unusual activity, and you did not deliberately install or supply any personal information then you have no cause for concern.
"Unusual activity" would include symptoms such as a webpage you cannot close or navigate away from, and that would be a mere nuisance that is easily solved. If Safari or the browser you used is behaving normally then rest easy.
Most of these spam emails do nothing but bombard you with ads or attempt to install a browser "toolbar" that does the same. Malicious emails include phishing scams and most of them are laughable (but they are getting better). Others carry Windows malware that cannot affect your Mac.
To edit your profile click on your name at the top of this page (where it says Welcome, saratee14), scroll down to the heading My Products, click edit, and on the page that follows select your version of OS X from the dropdown menu. The only reason I questioned this was to confirm you have been updating OS X.

When I click on links in other applications (email is one) Firefox does not open it.

If I click on a link in another application, such as one to the application's help service or a link in an email, it looks as if Firefox is trying to open a page or tab, but there is just a brief flash and nothing appears. This is a fairly recent phenomenon.

closed firefox, then did yum reinstall firefox
didn't help, same problem

Extra home page opens when I click on links in websites or emails. How can I stop this?

With Firefox running or not running, whenever I click on a link on a web page or in an email, two Firefox pages open: the page in the link, and my home page. How can I stop the extra home page from opening?

closed firefox, then did yum reinstall firefox
didn't help, same problem

Until today I could click on links in my Outlook email and it would pull up with Firefox. No More. could it be related to new Java download I did this a.m.?

I have MS Office 2007 on my computer and Firefox set as my default browser. This a.m. I ran a Java update. That may/may not be relevant. Now, in my email when I click on a link... nothing apparent happens. I changed to IE as default browser and it opens a file but IE is so messed up I could not even read a whole article before it crashed on me. Please help me get my email to work with Firefox again.

My first thought was a mouse problem so I connected my original wireless mouse and turned off my magic mouse (fresh batteries as well) and it had the same problem.
Since this was a recent issue I checked some apps I added a few days ago and they may have been the problem. Each of them had an option of "keep tab visible as a background app" which I just disabled and for now it seems my mouse is back to normal.
I will definitely try resetting both PRAM and SMC if the issue returns.
Thank you for responding and offering help, really appreciate it!
~Suzy

Cannot Click on Links from Received Email

My mother-in-law sent me a few forwards with links (ironically, about how poor Leopard is with security and a few other Leopard issues). I installed, unfortunately, Leopard and since then, have not been able to click on links that are in email I received. It worked before with the Tiger version of Mail. Help anyone??

I recently installed Leopard and then upgraded to 10.5.1 - message reads Safari cannot be used on this system. The Safari is still version 2.0.4 despite this upgrade.
Consequently I am having to use Firefox.
As the default for opening hyperlinks in Mail is Safari - anyone have a solution?
Thanks.

I cannot open a new tab using the + or Ctrl T or from the file menu. The only way to open a new tab is to click a link. How do I fix this?

The only way to open a new tab is to click a link like in an email, or right click to tell it to open a new tab. When I click the + or Ctrl T nothing happens.

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Is remedial action needed if you click a link in an unsolicited 'scam-looking' email and the link went 404?

Mac Mini 2.4GHz Core 2 Duo; 2GB memory; OS X 10.6.8. Incident occurred while using Firefox 35.0.
The latest/most current discussions I can find are from 2013 or older. Assuming more than a year is plenty of time for "new" malware or even "virus" that can affect Macs to be developed and distributed, I can either assume that "no news is good news"-- 'no new malware/virus possibilities' for Mac, or swallow my pride and ask the question: Is there any malware or other harmful/malicious computer code--read, something that could steal my identity if/when I do my taxes online this year--currently known to be a threat to home non-business Mac computers?
I ask because I committed the sin of all sins.....I got an unusual email from a vendor from whom I made one purchase (on ebay, a few months ago), asking me to loan "him" a sizable amount of money so he could "pay his hotel and retrieve his passport" while stranded in a foreign country. A very clear and not particularly uncommon scam method.....another flavor of the "grandma I'm in jail in Mexico" scam......and I'm one who constantly wonders how in the world people continue to allow themselves to get scammed (in my head when reading of other people doing it) by clicking on a link OR opening an 'attachment' in an unsolicited email. It wasn't tagged as "spam" by my ISP's very-good spam filters.....it was in my normal inbox; and, it was from a vendor I've done business with.
There was no attachment, but there was a link; I hovered the cursor over it; the lower left of my monitor showed the link exactly the same as it appeared on the page. I figured, well, it seems to be to the correct URL (knowing the seller's web address outside of ebay because I had visited it before finding he sold the same items on ebay). So, I clicked the link. Without a second thought. There was no other 'contact info' in the body of the email, so I thought the link looks authentic so I'll just go see if there's any information there about the owner being out of the country or ????.
The link took me to a Google "404" not found page. It was only there that I noticed the URL/link had an added letter; a stupid lack of attention on my part. The site could not be found because the URL was misspelled. I still was blissfully unaware that I violated my own rule (not to click links or attachments in unexpected email from entities I don't know or aren't currently transacting with). So I just closed the window and forgot about it.
It was only on waking this morning that I realized what I did.....and started worrying that I may have been directed to a phony "404" page that, without any further action on my part needed, might have contained something malicious that could be passed to anyone who connected to the page. I don't even know if that's possible, and I have so far not seen any unusual activity on the computer. But soon I will want to file my tax return....and I worry about the timing of this unusual-possible-scam email and the beginning of "tax time" here in the states?
So, in summary: Should I be worried that I fell for some new (since 2013) method of unknowingly downloading malicious software to my Mac? If so, what should I do now?

I don't even know if that's possible, and I have so far not seen any unusual activity on the computer.
No, it's not even remotely possible. What you encountered was an attempt to scam you, and a pathetic one at that.
Identity theft in general is a significant threat to any computer (a term encompassing Macs, PCs, iPads, iPhones...) user. However, that threat most commonly arises in the form of "phishing" and you didn't play along with it. The likely reason the email appeared to have come from one of your previous eBay vendors is that his email address was harvested using any number of methods. The email probably didn't even originate with him. eBay is a rich source for obtaining such information.
eBay has a fairly helpful guide on the subject: http://pages.ebay.com/help/account/recognizing-spoof.html
To answer your specific questions:
Is there any malware or other harmful/malicious computer code--read, something that could steal my identity if/when I do my taxes online this year--currently known to be a threat to home non-business Mac computers?
No.
So, in summary: Should I be worried that I fell for some new (since 2013) method of unknowingly downloading malicious software to my Mac?
No — although Mac-targeted adware has arisen since that time and is a rapidly growing annoyance that can make using your Mac practically impossible, it will not directly cause information theft as you have described it concerns you. Furthermore, it requires your participation to install it in the form of an Admin name and password — and it requires deception to convince you to supply those credentials. Learn more about how that happens here: How to install adware.

HT5312 I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

I can't get a rescue email to reset my security questions. I clicked the link but there's no massages in my inbox alternate email. Help please :(

You are checking your rescue email account - an alternate/secondary email address is a different setting/address on an iTunes account. If it's not in the spam nor inbox then you could try requesting it again, or contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I forgot my security questions and when i click the link that is supposed to reset it with an email i never get an email. Is there another way or anything i might be doing wrong to reset it?

help

You've tried clicking the link again ? If you aren't receiving the email (you've checked the spam folder as well as the inbox on it ?) then you can contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Firefox 22 crashes when clicking a link in a thunderbird 3.011 email

I updated to FF 22 a couple of days ago and found that when I clik on a link in a Thunderbird email FF doesn't start but immediately crashes. Safe-mode does nothing to help. If I start the browser first it seems to be ok. It is set as the default browser. The only thing that fixed my problem was reverting to FF 21.
Windows XP SP2
I've never had issues with FF so this is a new thing. I've tried reinstalling FF 22 and upgraded Thunderbird. It didn't help either.

We're sorry to hear that your Firefox is crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

How can I make Firefox default browser for links in Earthlink emails? I have already verified that Firefox is my default browser, but clicking on links usually opens IE rather than Firefox.

Basically I have verified that Firefox is my default browser and it works great. Earthlink is my default email program. About 70% of the time when I click on a link in an Earthlink email it opens with Firefox, but the other 30% of the time it opens with IE, which I don't want to happen. Is there any way to fix this?

Basically I have verified that Firefox is my default browser and it works great. Earthlink is my default email program. About 70% of the time when I click on a link in an Earthlink email it opens with Firefox, but the other 30% of the time it opens with IE, which I don't want to happen. Is there any way to fix this?

Clicking on links in emails sent to me, does not open into my browser

Hi,
Hopefully I am just missing something, but when I click on a link from within an email sent to me it will GO to my browser, but not do anything else. It just goes to Firefox, but keeps the window I was already in, it doesn't change to the content of the link clicked. Does that make any sense?
I just got a new iMac about a month ago, I'm not sure if this was always a problem or it just started. I tried looking through the preferences and couldn't find anything. Any ideas??
TIA!!

Okay... don't laugh, but I just restarted Firefox and it's fine. I'm not sure why it was blocked.
Problem solved... for now LOL.
Thanks anyway.

I keep getting an error when clicking a link in email if firefox is not already open

If firefox in not open when I click a link in an email I get an error message. If firefox is already open it opens a new tab and works okay. After getting the error message it still opens firefox and goes to the link.

The actual error was "There was a problem sending the command to the program". This was the message inside the error box. The error box also shows a message "https://support.mozilla.com/questions/887286#answer-2...". I cant read anymore and can't copy any of the links or message.

I clicked a link in a spam email

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