I clicked on a video link in my email and now I have a blank page and cannot get back to my mailboxes
I clicked on a link in my email and now I have a blank page and cannot get back to the mail program in I Pad at all. help please!
Try force closing the app.
Force an app to close: Hold down the On/Off button for a few seconds until a red slider appears,
then hold down the Home button until the app quits.
Similar Messages
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<blockquote>Locked by Moderator.
Please continue the discussion in this thread: [tiki-view_forum_thread.php?locale=en-US&comments_parentId=688606&forumId=1]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?
I am still having the same problem. I did what you said to do, but it didn't help. I cleared all of firefox's cache and still doesn't work.
== Firefox version
==
most recent
== Operating system
==
Windows 7
== Plugins installed
==
just windows,itunes, flashI have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App. I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting.
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ince updating my firefox browser whenever i click on an internet link in an email it does not open on firefox athough my mac switches to the firefox window as i have this set to be my default browser- what should i do?
I have the same problem, and I also wondered if Google toolbar has anything to do with it. There GMAIL was set as the default mail application at first. I have removed that setting, but Firefox 4.0.1 continues to use GMAIL instead of Outlook which is my selection for mailto handling.
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I am trying to reset my security question i clicked to send a link to my email but i haven't received any link from
If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
When I search for a web sites, it gives a list of connected web site.
If I click a particular web site, it immediately opens a blank page and says"done" at the bottom of the page. The opened web address is wrong even though the link property shows the correct address.
What is wrong?
Chandra DhasPublish your site to a local folder and launch it in your browser by double clicking the index.html file to see if the problem exists there.
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Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click on a link or anywhere on the page we are redirected to this casino web site, https://casino.7bets10.com/tr/?from=hy9yKXD43jSC-8Oxbw4femNd7ZgqdRLk-dHJpeG9uaXR l. Its the same whether on Chrome or Safari. Does anyone have a solution, thank you!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*AutoCad \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I just updated to iOS7 and an old appleid popped up. My old password is not recognized so I can't delete the account or turn off find my iphone. The old appleid is linked to an email I don't have anymore, and answers to my security ?'s aren't recognized. Is there any way I can reset my account to my new appleid? This has happened to every iphone and ipad in my family that has updated to iOS7.
Hi mabaker2,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Cheers,
- Judy -
I cannot open my Safari. I double click and still loading forever an ever. I cannot get to any preferences at the configurations bar. Any help please?What should a i do to fixe that?
I saw on another post you have asked about this dates LINC DAVIS:
Date/Time: 2014-07-01 19:03:59 -0300
OS Version: 10.7.5 (Build 11G63)
Architecture: x86_64
Report Version: 9
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 6.1.5 (7537.77.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 7537077004000000
Parent: launchd [203]
PID: 624
Event: hang
Duration: 1.46s
Steps: 15 (100ms sampling interval)
Pageins: 7
Pageouts: 0
Process: Safari [624]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Architecture: x86_64
UID: 501
Thread 0x1597a DispatchQueue 1
User stack:
15 ??? (in Safari) [0x10557ff2c]
15 SafariMain + 266 (in Safari) [0x10577947c]
15 NSApplicationMain + 867 (in AppKit) [0x7fff8b559eac]
15 -[NSApplication run] + 470 (in AppKit) [0x7fff8b2dd9b9]
15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161 (in Safari) [0x1055e44d5]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff8b2e107d]
15 _DPSNextEvent + 1247 (in AppKit) [0x7fff8b2e19c5]
15 AEProcessAppleEvent + 102 (in HIToolbox) [0x7fff82c85b69]
15 aeProcessAppleEvent + 250 (in AE) [0x7fff832b89f7]
15 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38 (in AE) [0x7fff832b8b03]
15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200 (in AE) [0x7fff832b8c25]
15 _NSAppleEventManagerGenericHandler + 105 (in Foundation) [0x7fff896ed5dc]
15 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283 (in Foundation) [0x7fff896ed74e]
15 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101 (in Foundation) [0x7fff896ee7c7]
15 -[NSObject performSelector:withObject:withObject:] + 65 (in CoreFoundation) [0x7fff81947541]
15 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330 (in AppKit) [0x7fff8b2e45b9]
15 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227 (in AppKit) [0x7fff8b2e4849]
15 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 193 (in AppKit) [0x7fff8b2e49f9]
15 _NSPersistentUIFinishAcquiringTalagentWindows + 93 (in AppKit) [0x7fff8b3108cb]
15 copyTalagentWindowsAcquisitionBlock + 79 (in AppKit) [0x7fff8b310947]
15 +[NSBundle mainBundle] + 55 (in Foundation) [0x7fff896e1bb9]
15 -[NSRecursiveLock lock] + 25 (in Foundation) [0x7fff896badf9]
15 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x7fff87733bf2]
Kernel stack:
15 psynch_mtxcontinue + 0 (in mach_kernel) [0xffffff800059eb20]
Thread 0x1599d DispatchQueue 2
User stack:
15 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ae7e316]
15 kevent + 10 (in libsystem_kernel.dylib) [0x7fff877347e6]
Kernel stack:
15 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x159a4
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
15 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x105e2da3f]
15 WebCore::IconDatabase::iconDatabaseSyncThread() + 303 (in WebCore) [0x106958faf]
15 WebCore::IconDatabase::syncThreadMainLoop() + 491 (in WebCore) [0x10695c39b]
15 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87733bca]
Kernel stack:
15 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x159a9
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
15 thread_fun + 24 (in QuartzCore) [0x7fff81e65d35]
15 CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff81e65df5]
15 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8773267a]
Kernel stack:
15 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x159b2
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
15 __NSThread__main__ + 1575 (in Foundation) [0x7fff8970f6a2]
15 -[NSThread main] + 68 (in Foundation) [0x7fff8970f72a]
15 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff8971afd7]
15 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff818e9486]
15 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff818e9c74]
15 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff818e150c]
15 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8773267a]
Kernel stack:
15 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x159b7
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 ??? (in Safari) [0xdeadbeef]
15 dlopen + 540 (in dyld) [0x7fff65188657]
15 dyld::runInitializers(ImageLoader*) + 97 (in dyld) [0x7fff651821b9]
15 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59 (in dyld) [0x7fff6518d0b7]
15 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 237 (in dyld) [0x7fff6518c2cd]
15 _ZN4dyldL12notifySingleE17dyld_image_statesPK11ImageLoader + 226 (in dyld) [0x7fff65180973]
15 load_images + 233 (in libobjc.A.dylib) [0x7fff8897636b]
15 call_load_methods + 161 (in libobjc.A.dylib) [0x7fff889766ca]
15 +[VSearchLib load] + 92 (in libVSearchLoader.dylib) [0x109b72bf4]
15 -[NSBundle principalClass] + 41 (in Foundation) [0x7fff8970ed84]
15 -[NSBundle load] + 18 (in Foundation) [0x7fff897173f8]
15 objc_msgSend_vtable3 + 24 (in libobjc.A.dylib) [0x7fff889780d8]
Kernel stack:
15 hndl_alltraps + 225 (in mach_kernel) [0xffffff80002da481]
15 user_trap + 711 (in mach_kernel) [0xffffff80002c4017]
15 exception_triage + 149 (in mach_kernel) [0xffffff8000220e15]
15 exception_deliver + 766 (in mach_kernel) [0xffffff8000220c1e]
15 exception_raise_state_identity + 325 (in mach_kernel) [0xffffff8000249c75]
15 mach_msg_rpc_from_kernel_body + 277 (in mach_kernel) [0xffffff80002239d5]
15 ipc_mqueue_receive + 70 (in mach_kernel) [0xffffff8000215886]
15 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
15 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
15 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
Binary Images:
0x10557f000 - 0x10557ffff com.apple.Safari 6.1.5 (7537.77.4) <1144E535-39EB-3DD2-8326-F931E2CEDFC5> /Applications/Safari.app/Contents/MacOS/Safari
0x105589000 - 0x105ac2fff com.apple.Safari.framework 7537 (7537.77.4) <079F7B57-311E-3A81-B3ED-B7AC3F78E262> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x105e24000 - 0x1061cbff7 com.apple.JavaScriptCore 7537 (7537.77.1) <C0C6D15C-8C26-3FD8-BE2E-7A1C20B46359> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x106953000 - 0x107a00ff7 com.apple.WebCore 7537 (7537.77.4) <E0176EFF-835E-3B32-909D-E3A426947476> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x109b72000 - 0x109b73fff libVSearchLoader.dylib ??? (???) <2DF78468-AB4B-363E-A838-D4CE14679E8B> /System/Library/Frameworks/VSearch.framework/Versions/A/Libraries/libVSearchLoa der.dylib
0x7fff6517f000 - 0x7fff651b3baf dyld ??? (???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff818b1000 - 0x7fff81a85ff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff81e63000 - 0x7fff82003ff7 com.apple.QuartzCore 1.7 (270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff82c75000 - 0x7fff82fa1fff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x7fff8771d000 - 0x7fff8773dfff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8896d000 - 0x7fff88a51e5f libobjc.A.dylib ??? (???) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff896b5000 - 0x7fff899cefff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8ae7c000 - 0x7fff8ae8afff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8b2d9000 - 0x7fff8bedffff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d39d000 - 0x7fff8d47afef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib -
The voice that was on when I first set up my ipad came back on and now I have to double click to get into my apps and can't use my apps because her voice is talking. How do I make the voice stop and my IPAD work again.
If you've turned VoiceOver on then see if triple-clicking the home button turns it off, and then change what Settings > General > Accessibility > Triple-Click Home is set to.
Otherwise, via 'the touch to select double-tap to activate' process you need to go into Settings > General > Accessibility > VoiceOver and turn it off
The manual (http://support.apple.com/manuals/#ipad) also says that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither -
Help! I have 2 problems related to iPhoto:
1: I accidentally ran iPhoto Library Upgrader on my Picture folder and now I have to right click on it to "show contents" instead of double clicking on it and looking at it in Finder. I cannot figure out how to fix my Pictures Folder so that I can click on it and view it in Finder, when I double click on it Terminal opens up with this message "Pictures - Bash 80x24" and
Last login: Mon Nov 3 14:00:05 on ttys000
Christinas-MacBook-Pro:Pictures christinagrierson$
It will not let me replace or delete the folder... I got to my files and backed them up, but trying to avoid reinstalling my OS.
2: When I try to Upgrade my Library.iPhoto file so I can open it in iPhoto it says I need to finish by opening in iPhoto, but then when I do, it tells me it first needs to be upgraded in the iPhoto Library Upgrader... Vicious circle. Please, help! Just trying to recover about 3 years worth of photos...Hi! Thanks for responding!
I have iPhoto 9.5.1, I am on OS X Version 10.9.5 on a MacBook Pro with 2.66 GHz
My current "iPhoto Library" file is OK (I can open it with iPhoto), however I cannot access the old one from iPhoto 6 titled Library.iPhoto
I tried right clicking and choosing the application, it did not work.
"exactly how did you "I got to my files and backed them up"" - I showed the contents of my Pictures folder, and it opened up the folders in Finder and I copied them to an external hard drive. In my Picture folder I have several folders of Photos plus the iPhoto Library files (old & current)
I do have old back ups, but they are from April, and I recently imported 5 months of photos from my iPhone, so the iPhoto Library I copied after showing contents is the one I need. -
When I open a new tab, the new tab used to show shots of 6 or so of the last sites I'd viewed, so I could easily click on one and go to it. Now it shows a blank tab and I have to type the URL of the page I want. How can I change it back?
Did you have the Google Toolbar installed?
* http://www.google.com/support/toolbar/bin/answer.py?answer=115561 Web-browsing tools : Google new tab page and most visited websites
Other extension that have a similar feature:
*Speed Dial: https://addons.mozilla.org/firefox/addon/4810
*Fast Dial: https://addons.mozilla.org/firefox/addon/5721 -
my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
Message was edited by: Unordinary92Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
The Silverlight plugin crashes every time i try to watch a video at the Universal Sports website. I have uninstalled this plugin and re-enstalled it many times with no success
It doesn't matter what I do I still get the plugin to crash. I've removed every trace of Internet Explorer in the registry. Download fresh versions of Mozilla and Silverlight. I uninstalled both of them and cleaned any lingering files. Reinstalled Mozilla, and Silverlight. Same error. No more movies for me. :>/ See entry below.
J.R. -
Usually the browser will take the user to info pages when a click on blue text is done. My browser just opens a blank page and has "search history and bookmarks and then just sits there. I can change that so it will do nothing and the message is "type a web address". It used to work fine. How can I fix this.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]] -
When i select the "Full Screen" option in video streams (like youtube, veoh, anything like that) i can do that one(1) time second(2nd) time the screen goes blank and can only exit it with the escape(Esc) button and then i have to restart firefox and again i have my one "Full-screen Ticket"
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.
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