I clicked on the icon to install Firefox 4, saved it to my desktop but it would not install? Help!

On the page to install Firefox 4, I followed instructions, saved it but it never installed. What should I do?

Open the Security & Privacy preferences. Change the option for "Allow applications downloaded from:" to Anywhere.

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I reset Firefox. Now when I click on the icon to open Firefox my computer asks me if I want to let Firefox make changes to my computer.

I reset Firefox. Now when I click on the icon to open Firefox my computer asks me if I want to let Firefox make changes to my computer.
I have read that I should do a clean reinstall. Will I loose all of my open tabs, bookmarks, history etc?
Is there another way to fix the problem other than a reinstall. this would have to be my last resort!

A possible cause of this error is that Firefox is set to run as Administrator.
Check that Firefox isn't set to run as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
* Privilege Level: "Run this program as Administrator" should not be selected
* "Run this program in compatibility mode for:" should not be selected
Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

I downloaded a free App called ThaiPad from Bangkok Post newspaper. I downloaded on my PC running Windows 7. The Bangkok Post recommended itunes for downloading. I completed download but it would not open. I am assuming that perhaps this App. was for iPod

I downloaded a free App. called ThaiPad from Bangkok Post newswpapers. I downloaded on my PC running Windows 7. The Bangkok Post recommended itunes for downloading. I completed the download but it would not open. I assume that this App was for iPad or iPod etc as the Bangkok Post wants to sell content, after the free content, via itunes store I assume. Can someone tell me if I can open this in Windows 7 and if so how. Thanks.

Any app that you download using iTunes is for use only on iPad, iPhone, or iPod Touch, and not on a PC. It's possible they have a separate app for PC, as some companies do, but the one you downloaded via iTunes definitely will not open in Windows 7.
Message was edited by: ClayG

When I click on the icon to start firefox, the screen dims and I get this question in a dialogue box from User Account Control....."Do you want to allow the following program to make changes to this computer"

Every time I start firefox

'''If you have Windows-7: Home Basic and Home Premium this works.'''
1. Create a new text file
2. Copy the text below into it.
<code>
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"ConsentPromptBehaviorAdmin"=dword:00000000
</code>
3. Save as, e.g. DisableUACadmin.reg The reg extension is recognized by the registry editor.
4. Double-click your file and accept everything.Then do PART II below.
'''If you have Windows-7: Professional (Business), Enterprise and Ultimate Editions this works.'''
1. From the START MENU open the Control Panel and click on the Administrative Tools icon.
2. Double click on Local Security Policy to open it.
3. Browse down to Local Policies and then down to Security Options
4. In the list find: “User Account Control: Behavior of the elevation prompt for administrators in Admin Approval
Mode” and double-click on it.
5. Using the dropdown window change the setting to “Elevate without prompting”.
6. Close out all your windows and do PART II below
'''PART II'''
For all versions of Windows-7, now you can right-click the FireFox icon and select properties. Click on the Compatibility tab and select "Run this program as an Administrator".
No more UAC for Firefox.

When I click on the icon to open Firefox I get an error message " A copy of Firefox is already open, only one copy of Firefox can be open at a time".

I have tried to download and run Firefox on my MAC OS 10.6.7 several times and have run into this error message every time:
"A copy of Firefox is already open. Only one copy of Firefox can be open at a time". A search through the computer does not fine another copy of Firefox and there is no window open or evidence of the program open.
When I got this computer a year ago I copied the hard drive from the old computer onto the new and the old computer had a copy of Firefox on it and the program worked on that computer. It would not run on the new computer so I thought maybe it was due to the Intel chip so I deleted the program and downloaded the newest version at the time. This is when I started getting the error message and subsequent attempts have yielded the same results.
Can you be of help?

See:
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

TS3694 I installed itunes onto my desktop but it would not recognise my device & eventually crashed the desktop. I tried my laptop & I got the 3014 error but the ipod has crashed and only shows a USB pic & itunes logo.

Hi, I opened my new ipod 4th generation and had a play with it to initially find & install the amazon audible which I had been told was easy. Anyway I did it so I thought I would have a play with itunes. It regognized all my tracks and I managed to buy an album which I could not find in 'music'. I had to play each tarck, one at at time while they were recognised in history.
While on my laptop I tried to install my tracks but nothing happaened. I was asked to update which I did & then my ipod locked. I've turned it off but when I switch it back on iget a picture of a USB cable pointing to itunes. Logically I thought thaht meant connect to itunes, itunes woud not recognise it and gave a 3014 error.
I have a brand new ipod that is useless, i Feel useless like I am doing somthing wrong. Strange thing is I upgraded from a Philipps GoGear Connect which has bad reviews but at least I could listen to my music, play games and use audible.
Has anyone got any ideas. It was purchased through Amazon/

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Next try:
3014
Restoration of code 3014 will not work?: Apple Support Communities

I would like to use a video my grandson posted on FaceBook in my iMovie. I saved it to my desktop, but it will not drop into iPhoto. The format is video.php.html.

I am using a MacBook Pro OK X Version 10.9.5. Processor 2.8 GHz Intel Core 2 Duo
Memory 4GB 1067nMHz DDR3
iPhoto Version 8.1..2
My grandson posted a video on FaceBook that I would like to use in my Christmas Memories movie. He use a Kindle Fire HD. I downloaded it to my desktop (video.php.html), but I cannot save it to iPhoto. What should I do? Thanks.

Miriam Griggs wrote:
…a video on FaceBook that I would like to use in …video.php.html...
what you downloaded is no video (just some link to an 'internal website hosting the video'...
it's a bit tricky, to pry a video from FB's dead cold hands...:
click on the video for playback in your web-browser. (no need to run the full video)
replace the "https://www.facebook.com/…"
by "m.facebook.com/…"
the same site appears in a diff. 'look'…
right-click/ctrl-click on video, select 'download to'.......

What do you do when you can't connect to the internet and you get this message XUl Runner after you click on the icon to open Mozilla? Then it says error platform'1.9.2.16 is not campatible wwith minVersion =1.9.2.17 maxVersion 1.9.2.17

I can't get the internet to open and when you click on the icon to open firefox the above message is displayed and I don't know how to fix what is causing the error.

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

After a firefox "upgrade" was installed automatically, Firefox will not start, even in Safe mode. Clicking on the icon does nothing

after a firefox upgrade was auto-installed, firefox no longer will launch. clicking on the icon does nothing. can't start in safe mode
== This happened ==
Not sure how often
== firefox upgrade auto-installed ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]]

I have installed Firefox but when I click on the icon, nothing happens.

I have just downloaded and installed firefox, but when I click on the icon nothing happens.

In case you haven't solved this by now...
Sometimes your security software will block new programs from accessing the internet. Are you getting any alerts along those lines?
Sometimes Firefox will stall during startup and never display its window. In that case, you may need to manually "kill" the firefox.exe process using the Windows Task Manager before trying to start Firefox again.
You can display the Task Manager by pressing Ctrl+Alt+Esc. Windows 8.1 has a different display than Windows 7, so I have to go by memory. If you see a tab named Applications, check that one first. Then check Processes, and finally check Details. If you find Firefox or firefox.exe on any of those tabs, select it and End Process (or other action to shut it down).
After you are done with the Task Manager, try starting Firefox up again.
See also: [[Firefox won't start - find solutions]]

I recently updated to Firefox 8 and ever since I have done that, I can't get it to open. Every time I click on the icon on my desktop to open it, it crashes. What can I do to fix this?

I recently updated to Firefox 8 and ever since I have done that, I can't get it to open. Every time I click on the icon on my desktop to open it, it crashes. I have tried all the steps in the Firefox crashes article and I can't figure out what is wrong. How can I fix this?

please install latest version of Roboform 7.6.2 and try
* www.roboform.com/support/news

Firefox does not open when clicking on the icon, the firefox.exe process consumes 99 % of the CPU and my computer runs slowly.

I have been a happy user of Firefox for many years. Around last April first I opened Firefox and was offered an update to v 4.42.0.0 which I accepted. Installation seemingly went well. I forget now exactly what happened but the result has been that ever since April 1 I haven’t been able to open the Firefox browser when clicking on the Firefox icon. My computer now was running very slowly. I tried to uninstall Firefox, but a popup told me I couldn’t because Firefox was in use. This confused me because I couldn’t see it being used. Only now I have found that on Task Manager processes that “firefox.exe” was consuming 99 % of the CPU. After removing firefox.exe by clicking End Process my computer ran better. I uninstalled Firefox I had on my computer and installed Firefox 5.0. Unfortunately I have the same problems: Firefox does not open when clicking on the icon, the firefox.exe process consumes 99 % of the CPU and my computer runs slowly.

Born2die! Brilliant. I am a desktop clicker and never knew Firefox had a safe mode.
Thank You!
I was unable to start in safe mode initially. The second time I disabled all of the Add-Ons and she started up just fine. I enabled them one by one hoping to track down the culprit but the problem seems to have gone away.
BTW I am running ver. 3.6.8 (in response to cor-el's earlier post) and
Firefox is in the process of downloading 3.6.10 (which I am starting to think may have been what caused this whole problem to begin with)
Incidentally, whats up with all of the Java Console Add Ons?
I have:
Java Console 6.0.11, Java Console 6.0.13, Java Console 6.0.15
Java Console 6.0.17, Java Console 6.0.20, and Java Console 6.0.21
What are they? Do I need them? Can I uninstall them? Is this due to using Open Office?
Also, .NET Framework 0.0.0 Should I uninstall it?

Firefox will not open when I click on the icon (OS X).

Firefox worked perfectly until I installed the most recent update. After I installed the update Firefox refused to open. When I click on the icon it begins to open but I never see the window and it closes within 3 seconds and I never even get an error message. Help!!!
== Operating system ==
OS X

Also having the same problem.
I have tried the following with no luck.
*Uninstalling and deleting profile + profile.ini then reinstalling
*deleting the .parentlock file
*deleting and reinstalling version 3.6.8.dmg
*Checked the activity monitor that the application isn't listed as running
*Downloaded addtrap and uninstalled again
all with no luck.
Try some of these first as they might fix your problem but not mine! ;)
If anyone knows of something I may be missing I would appreciate any help.
Thanks

Firefox won't start whenI click on the icon; info on help page doesn't help

I have Windows XP and Verizon Internet Security Suite. I've installed Firefox twice (with an uninstall in between) and it still won't load when I double-click on the icon. It runs fine on my other laptop with same OS and same anti-virus/firewall. Info on help page doesn't actually address this problem, even though the headline indicates it does.
== This happened ==
Every time Firefox opened
== Firefox has never actually opened. I double-click the icon and nothing happens. Check task mgr, it's not listed. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

See my update at 6:46PST - having the very same problem on a MacBook Pro. Someone named "Sherry" posted around 5:42PST w/ same problem. No techies are picking up on these posts, though. Please add a comment to mine as well to keep it at the top and see if we can get some visibility to what is obviously a bug.
Did you upload a new version/update? That is what caused my problem

I downloaded Firefox to my PC and olny get a blank screen when I click on the Icon, Why?

I only had Internet Explorer on this new( to me) PC and wanted to download FireFox. I downloaded it to my PC and when I click on the Firefox Icon, all I get is a blank screen with a small menu bar at the top left. I DO NOT get the icons that show on the sample input screen at the top right. All I get is the History icon which does nothing when I press it. I deleted the Firefox app from my PC and downloaded it a second time and it does the same thing. My son gave me this used PC, but it did NOT have firefox on it. What do I do now?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Can you start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key?
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

I clicked on the icon to install Firefox 4, saved it to my desktop but it would not install? Help!

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