I close Firefox and then try to shut down my computer, but Windows says that Firefox is still running. It does not show up as running in Task Manager. I have uninstalled and reinstalled several times with same result.

I have also had problems starting Firefox. I click the icon and nothing happens. That problem is intermittent. The Windows message that Firefox is still running after I have closed the Firefox browser keeps occurring and I do not know how to remedy this.

The one thing that is locking up fire fox is the plug ins. You have to check to see if a plug in is locking up firefox first of all.
To see the processes press : CTRL+ALT+DEL. then click the tab marked "Processes" Then look for Fire Fox and click on it. Click the Yes button when the warning box show up.
Then do the say for "Plug-in Container" I believe that is called.
this is because all ads are now flash ads or video ads. They lock my computer up all the time.
When the CTRL+ALT+DEL are pressed. Keep this minimized and you can see if your computer is running at 100% memory near the clock. If the box is totally green, you are running a lot of programs on your system. Check the processes and find out what is not needed. Also watch your virtual memory. Rule of thumb is 1.5x total memory.
Then now it would be able to shut down the computer the right way.
Hope this helps you out.

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I tunes will not open. MSVCR80.dll missing have tried to download several times with same result

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This occurred when downloading upgrade on 28th jan 2014.
Tried downloading again but with no success.
Help

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
(99152)

Have Photoshop 7.0.1 - recently quit saving as or saving photos after changes. Just hangs until i kill process with task manager. Have uninstalled and reinstalled. Any suggestions? I don't want to upgrade to CC as I hate subscription services and often ha

Just hangs until i kill process with task manager. Have uninstalled and reinstalled. Any suggestions? I don't want to upgrade to CC as I hate subscription services and often have internet connection services interuppted.

Which operating system are you using?
Resetting the photoshop preferences might cure the problem.
Press and hold down the Shift+Ctrl+Alt keys down just after starting the launch of photoshop 7
(Shift-Command-Option on a mac)
Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop settings file
Press Yes

I cant run lightroom 6 on my computer running windows 8.1, I installed and uninstall several times with same result, nothing happens

so frustating

The one thing that is locking up fire fox is the plug ins. You have to check to see if a plug in is locking up firefox first of all.
To see the processes press : CTRL+ALT+DEL. then click the tab marked "Processes" Then look for Fire Fox and click on it. Click the Yes button when the warning box show up.
Then do the say for "Plug-in Container" I believe that is called.
this is because all ads are now flash ads or video ads. They lock my computer up all the time.
When the CTRL+ALT+DEL are pressed. Keep this minimized and you can see if your computer is running at 100% memory near the clock. If the box is totally green, you are running a lot of programs on your system. Check the processes and find out what is not needed. Also watch your virtual memory. Rule of thumb is 1.5x total memory.
Then now it would be able to shut down the computer the right way.
Hope this helps you out.

I tried to sync some new songs bought from iTunes into my ipod using my laptop, (for the first time). It would not add the new songs to the ipod. I tried several times, with same result. I never had this problem using my desk top computer.

I also am having a problem with the songs I purchased using the laptop not showing on the desk top itunes, even though it is authorized to do so. The new songs did show up on the iPad iTunes, however. Have no idea why. I thought this happened automatically.

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

Tabs just keep rolling across my screen endlessly; update never gets installed. Have selected free download many times with same result. Firefox follows up with a message that my version is out of date but I can't get the update to completely install.

'''bold text'''

''James [[#answer-672408|said]]''
<blockquote>
Firefox 34.0.5 is not doing the blocking as it is due to the blocklist. https://addons.mozilla.org/firefox/blocked/
Adobe Reader '''10.0 to 10.1.5.*''' has been blocked for your protection.
https://addons.mozilla.org/firefox/blocked/p158 (Blocked on October 5, 2012)
You were looking at another blocklist page which was https://addons.mozilla.org/firefox/blocked/p156 posted on same day.
The https://www.mozilla.org/plugincheck/ is not always accurate or reliable (needs to be manually updated) as Adobe has not been keeping the Adobe products versions to check for updated on that page as the recent Flash updates on December 9 has shown.
It is however accurate when it says versions in Plugins panel of Addons Manager is outdated.
There is Adobe Reader 11.0.10 though it seems like Adobe still provides 10.1.4 at http://get.adobe.com/reader/otherversions/ yet newer versions are at http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
</blockquote>
James, why does the Firefox addon page link to the 9.5 "blocked for your protection" page instead of the 10.5 blocked page? Is that a mistake/failure to update on Adobe's part? That seems like something that should be controlled on the Mozilla side, since it has the 10.5 blocked page in existence as well. Should someone be notified that it's giving the wrong page to people?
The adobe update you linked to made it stop saying it's out of date, but what about the Java Development Toolkit? (As pictured in attached image #3). How should I go about getting that up to date?

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a ver

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.

Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Firefox will not open after installation. i have tried to install several times with the same results. installation sends a list to firefox each time. need help. willard lee

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Can you attach a screenshot or link to the instructions you are following?
You are on the 3.6 release and Firefox 7.0.1 is out. You can download and install the latest release from http://www.mozilla.org/en-US/firefox/new/ if you would like to update now. The 3.6 version will be maintained for a while longer, but you should update when you can.

I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?

I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?

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HT5361 I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

If you cannot get mail to quit/force quit, you can always remove power from your Mac.
NOTE: removing power is a bad idea, and can result in data loss, but sometimes it is the only thing left to do.
Press and hold the power button for 5 to 10 seconds, and the Mac will power off.
When you power back on, the Mac should reboot.

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
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I can't close safari (option is greyed out) and I can't shut down the computer because of it. How do I fix this?

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Try to "Force Quit" Safari - either under the Apple menu or by holding down option-Command-esc.
Clinton

How to remove black "blocked plug-in" window that opens with iPhoto. It covers iPhoto and everything under it. I've right and left clicked the black window, restarting the computer, shutting down the computer, but the window always appears when I ope

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And you are quite persistent, Menu Boy, in offering pernickety and pointless prattle, in response to a "support page" on iPad's buggy Pages App.
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Mobile pages works reliably for simple docs, especially creating letters and Menus for Microsoft's Kindy canteen (even on special days with nice big pictures).
When importing more complex docs and/or working with larger creations, it is prone to randomly corrupting files upon re-opening, along similar lines as Word (running on a PC).
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I can't open my mail and every time i try to shut down my computer mail won't let me shut down. what do i do?

I can't open my mail and every time i try to shut down my computer mail won't let me shut down. what do i do?

Welcome to Apple Support Communities
Go to  > Force Quit or press Alt, Command and Esc keys, select Mail and force quit it. Finally, turn off your Mac.

I close Firefox and then try to shut down my computer, but Windows says that Firefox is still running. It does not show up as running in Task Manager. I have uninstalled and reinstalled several times with same result.

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