I cloud file is moved or changed. i believe i deleted by mistake... no push from phone anymore. what to do?

i cloud file is moved or changed on my pc. i must have deleted by accident as i have no more push for my photo stream from phone to computer. what should i do?

What iCloud file?

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Itunes doesnt detect music, even though the file wasnt moved or changed

hi guys my itunes is annoying the **** out of me.... for some reason i get teh exclamation point next to my song files even though i never changed or move the actual song file....
is it because i have too many songs in the folder?
is there like a program that helps itunes search for the song??
thanks

Same thing, and it's driving me crazy too! It only happens to my Podcast files though. I haven't done anything special to the file (other than maybe listent to it), but then sometimes the file will get the exclamation point. Then when I click on CTRL-I / Get Info, and it let's me find the file. When I look in the folders, I notice that iTunes has RENAMED the file! What's up?!

HT5661 Got a new I phone moved all my stuff if I delete my stuff on old I phone will it delete it off my new phone? Bit worried about loseing stuff

Got a new I phone moved all data of old one phone want to sell my old phone but if I delete data of old phone will it go off my new phone

Don't manually delete stuff off your old phone, just reset everything on it.
See: http://support.apple.com/kb/HT5661

Downloading InDesign book files from Creative Cloud files

Gang,
I'm working on a project that has me using the Creative Cloud files to store the changes I make. I know I'm not using all of the features, but with my own personal account on two machines and my employers site license on the other, I end up using the browser version of Creative Cloud to upload and download files on my work computer.
When I download a book file (.indb), Creative Cloud and my browser seem to get confused as to what kind of file it is. Creative Cloud asks me and doesn't have an option for InDesign Book. When it downloads, it downloads as a .octet-stream file. I later go to Finder and change the extension to indb and life is good.
Is this a bug or a feature?
Warren BIngham

This is a bug. Will update this thread once it is fixed.

How can I view my Creative Cloud Files on my iOS device?

Hi All, I recently turned on file sync in my Creative Cloud app, and like the WEB UI overall. I'm considering permanently switching to CC from Dropbox. The one thing I can't seem to find is a CC iOS application. Are we seriously expected to browse our files via mobile device on a browser? There is no app?
Excerpt from Adobe Site:
"Your Adobe Creative Cloud account comes with online storage so that your files are available to you anywhere and on any device or computer. You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others."
Edit: I just tried using the file explorer via Safari and Chrome on my iPhone 5s and the scrolling is completely broken, I can only see the first few folders, and am unable to scroll down for the rest.

1. I'll make sure to do that
2. The Touch Apps do not help me with the functionality I am looking for.
3. I contacted Adobe Support and received no help, transcript below:
General Info
Chat start time
Jun 9, 2014 1:25:10 PM EST
Chat end time
Jun 9, 2014 2:01:47 PM EST
Duration (actual chatting time)
00:36:37
Operator
Nalini
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Nalini'
Bart: hello?
Nalini: Hello! Welcome to Adobe Customer Service.
Nalini: how can i help you
Bart: Hi, I am trying to access my Creative Cloud files as outlined in http://helpx.adobe.com/creative-cloud/help/sync-files.html via my Apple iPhone but the feature is broken.
Bart: I cannot scroll through my files
Bart: Is there, or will there be a mobile application in order to access these files correctly?
Nalini: okkk
Nalini: give a min
Nalini: which application are you trying to access through your mobile
Bart: Creative Cloud Files
Nalini: hi you wont be able to use this feature on your i phone
Nalini: 'for this you have to use a desktop or laptop
Bart: But you website clearly states that this is available on any mobile device:
Bart: http://helpx.adobe.com/creative-cloud/help/sync-files.html
Nalini: ok let me double check this
Nalini: what is the extension of the file you are trying to view
Bart: I'm not trying to view any files in particular, I am just trying to browse through the files via my device and I cannot even scroll down.
Bart: Navigating through this site via mobile device seems to be broken, I have tried both Safari and Chrome on my iPhone.
Nalini: ok ,,,.
Nalini: do you see a scrol bar or you dont even see a scroll bar
Bart: I can see a scroll bar but the site will only allow me to scroll down 3 or 4 folders, the rest of the folders are cut off and not accessible.
Nalini: ok ...
Nalini: could you please try to scroll with two fingers as it s not the problem with the abobe product
Bart: I have tried with two fingers, it's still not functioning. It a problem with the way the web page was designed to function on a mobile device.
Nalini: its not the problem with adobe product
Bart: Is this the extent of your support?
Nalini: this is not in our support boundry
Bart: So you are telling me that you can access Creative Cloud Files with 5+ folders via iPhone 5s and you are able to scroll and view all folders?
Nalini: adobe product are html 5 supported product
Nalini: so this is not an isue from our end
Nalini: you can once seek help from apple store
Bart: But you have not actually tested it? So you don't know if there is a bug correct?
Nalini: yes but all the adobe product are as i said html 5 suppoted
Nalini: so it will not give you an error in scrolling
Bart: But you have not tested it, so you don't know if there is a bug right?
Bart: There could be a bug in the html but you don't know that do you?
Nalini: taht can be
Nalini: that*
Bart: Ok, well this is the issue I'm reporting
Nalini: okkk..
Nalini: will report this to my managment
Nalini: is there any thing else i may help you with
Bart: I guess not
Nalini: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!

EAR file not reflecting the changes after successful deployment

Hi Everyone,
We have a weird situation where we deployed a EAR file in NWDS and changes got reflected in Dev portal and when pushed to QA the changes are not getting reflected.
There must be some archieving issue or unable to overwrite the existing EAR file...
Please help us out this is happening only for one ear file rest are getting deployed properly.. we are using sd

Hi,
There are possibilities that your ear is depending on other referenced application/class. I encounterred like this kind of error. In my situation the dependent/referred project/classes were not deployed correctly.(Correct version is not deployed).
My suggesstion would be in that area,so check if all the used components latest version is deployed.

Help please, spacific file update only changed files when moved

I record live bands and file size can be very large when i make changes to files i want to save time and resources by only updating what has changed without replacing the whole file. when moving files from desktop to external drive.
say i have a file named "jam" that i add files to on my external drive then i copy it to my internal drive, do some edditing and add some files. when i move it back to external drive i want to update the "jam" file add the new files and changed files without having to keep track of the changed files and not transfer the files that havent changed. can anyone help?

Only files and folders below directory "/emmc" will show up in windows explorer.
You will also not be able to edit (add/delete) files to the /system/media/audio/notifications folder (or just about any folder above /emmc) . This is because you do not have administrator access (for lack of a better term) to the phone.
So, if it's that important to you, you'll have to find a way to tell the phone you're an administrator
Windows Explorer correctly identifies these as two separate drives. There is, after all, a built in drive as well as the swappable SDcard.
Sorry I can't be of more help.

Can I change Folder or path for Creative Cloud Files?

Hi All,
how can I change the path / folder?
I don´t have enough space on C: : )
kr
Alex

Hi @amia,
Yes, you can change the location of the "Creative Cloud Files" folder on your desktop computer. In the CC desktop app, select the Settings icon (gear icon in upper right), then the "Preferences..." menu option. Click the Files tab and you'll see the "Folder Location" option.
Hopefully this works for you.
Thanks,
Elba

You cannot change your default location of "Creative Cloud Files" for sync from desktop

So, I'm finding that I am restricted from moving the "Creative Cloud Files" container (for syncing to the cloud from my desktop). It is bound to C:Users/Name and will not move.
This is very saddening and seems like an elementary function that should be included.
I do not want to store things on my small SSD C: drive -- thanks.
Am I missing something here?

Hi Mark,
As per Adobe F.A.Q, I would like to state that :http://www.adobe.com/products/creativecloud/faq.html
"Your files remain on your local hard drive. You can also choose to take advantage of the ability to synchronize your local files with your Creative Cloud storage. Even if you choose to sync your files to Creative Cloud, you will always have a local copy of your files."
There are some workarounds, it might work out, you can try it : It is for windows
First, stop the sync and exit the app ( right-click on the Connection icon and click Turn Sync Off, right-click again and choose Exit )
Go to “C:\Users\your user name” folder and locate Creative Cloud Files folder
Move the folder to a different location ( e.g. “D:\Data\Creative Files” ) and make sure that you move complete Creative Cloud Files folder
Run cmd.exe in admin privileges ( type cmd in Start menu, right click on cmd and select Run as administrator )
Type following:
mklink /J “C:\Users\your_user_name\Creative Cloud Folder” “D:\Data\Creative Files”
You should receive message that the junction is created ( refer to this guide if you need more help:Complete Guide to Symbolic Links (symlinks) on Windows or Linux )
Now to test it BEFORE you turn on the Connection app simply copy something to “D:\Data\Creative Files” folder, than go to Creative Cloud Files folder in your users folder and you should see the file you copied
If you are able to see the file, all you have to do is to start the Connection app! Hooray!
This guide should work for Windows 7 and Windows 8.
Refered Links:http://notes.darrenseamark.com/post/42451349686/how-to-move-the-default-adobe-creative-clo ud-connection
http://tomaxxi.com/2012/11/move-your-creative-cloud-files-folder/
Please read the disclaimer in detail.
Regards,
Rajshree

CoreSync.exe blocks all network traffic while (slowly) syncing my Creative Cloud files

Hello folks,
Since the latest Creative Cloud update (I'm using version 1.9.0.465 as of this writing), I've been unable to successfully sync my Creative Cloud Files folder.
First things first, as other forum users have posted elsewhere, when the update installed itself, my Creative Cloud Files folder was moved from my chosen location to its default location (C:\Users\MyUserName) and I've been unable to put it back where I wanted it.
However, more pressingly, I noticed that every time I booted my computer, neither my wife nor I were able to access the Internet. After a couple days' trial and error I realized that Creative Cloud was trying (unsuccessfully) to sync about seven files (totaling about 750MB) to the cloud, and anytime the sync was actively working, my network access was completely blocked. Even the Creative Cloud desktop app itself couldn't access the Internet to authenticate my apps or Typekit fonts.
I have managed to get much smaller files (1MB, 5MB, up to 15MB) to sync successfully, however this takes a really long time, and no one on my network can manage to load a web page on their device until the sync is complete.
Right now I've got syncing paused, and everything on my network is working fine.
For some additional info, I've attached a screen grab of my Networking tab from Task Manager:
The big spikes in that graph are me and my wife loading up tons of web content-- YouTube videos, a million tabs of who-knows-what, all acting normally. Then I hit Resume on CC's sync operation, my activity line clamps way down, and no one can load any Internet content anywhere. After that, I released my computer's IP address from the command prompt, at which point Creative Cloud Desktop returned a connection failure, and I quit the app. When I renewed my IP address, I noticed our network access was still blocked, even though Creative Cloud was not running. I traced the problem back to CoreSync.exe, which had continued running even after I'd quit Creative Cloud. The moment I ended the CoreSync.exe process, everything was back to normal... until I restarted the Creative Cloud app, which in turn restarted CoreSync.exe. It was only after pausing CC's sync operation that we were able to use the Internet again.
So! To sum up, here are my two issues:
Syncing is entirely broken, and prevents everyone on my network from using the Internet while CC spins its wheels.
For some reason, following the same update, I'm unable to change the location of my Creative Cloud Files folder.
Some things I've tried:
Uninstalling & reinstalling the Creative Cloud Desktop app-- no change
Clearing my archived files on creative.adobe.com in case there was some weird argument happening between my live/syncing files and my archived files-- no change
Manually adding CoreSync.exe to my Windows Firewall whitelist-- no change
Finally, I can recreate this issue on my second computer, running the same version of Creative Cloud but running off wireless instead of Ethernet. Same symptoms-- feed it a file to sync, and everyone's Internet access is gone until the sync operation [eventually] finishes.
I'm completely stumped and very frustrated. I rely heavily on CC's file syncing feature, and as it's the only cloud storage product I'm actually paying for, I'm not willing to abandon it for another service like DropBox. I'm willing to try just about anything-- and in the meantime I'm just wishing Creative Cloud Desktop app updates weren't compulsory; the last build I'd installed here was working perfectly fine.
My basic system specs in case it's helpful:
Windows 7 Professional x64 SP1
2x Intel Xeon E5-2670 @ 2.6GHz
64GB DDR3 RAM
nVidia Quadro 4000
Any insights would be incredibly appreciated! Thanks in advance.

Heyo Dave,
Thanks so much for your reply and suggestions. Here's what I've discovered after some more noodling.
I'm no networking guy, but I can't seem to find anything about my modem or router that would explain why my upstream traffic is being throttled using CC-- especially since it's all the same hardware I was using last week before I updated CC.
In addition, I've tried test uploading a couple of files using DropBox, Google Drive, and WeTransfer.com, and neither process interrupts Internet use on my network.
With all that said, I did go in and pull back my Transfer Speed settings in CC from Maximum to Low, and that made a big difference! Syncing continued to work, and our other network requests were working just fine. I managed to get my upload speed set as high as Medium; High and Maximum both kill my network within seconds of being set.
So I'm not sure what was done to the CC application in this release to supposedly enable us to "Sync Files and Fonts faster" (from the release notes), but whatever it is, it's got my uploads capping at 100Kbps (compared to a minimum 350Kbps using Google Drive) unless no one in my home wants to check their email for the next hour. That's a significant bummer for me, as my After Effects projects regularly swell to ~50MB toward the end of a project.
I'd like to submit a big report here, since really the only variable at play in this situation was the Creative Cloud update. However, unfortunately it looks like the bug report form is down... I'll have to try again later.
In the meantime, if there are any other suggestions for experiments I can run on this beast, I'm happy to oblige and report back in case other folks with similar issues can get some relief!
Thanks again,
Jared

Working in Lighroom on two computers (synced with Creative Cloud files).

Hi all,
I'm sure this question has been addressed before but I haven't been able to find a relevant discussion on the forums, so hopefully someone can help out.
After I shoot a series of photos (e.g. on a trip or for work) I use Lightroom for my workflow. Rating, flagging, etc. prior to editing (simple edits in LR and then advanced retouching in Photoshop). I have traditionally done all of this on one computer with one LR catalog, and only one computer needs to have a full catalog on it at the end of the day (not both).
Really, the only thing that needs to sync is the metadata (XMP's are fine) and any changes to the original files (e.g. if I edit one in Photoshop). I have a full CC membership at my disposal, as well as things like Dropbox, Cubby, etc.. Here's what I thought about doing, please let me know what you think or if there's a better way in your mind:
1. Create folder on Computer A in the Creative Cloud folder (or Dropbox, or whatever).
2. Import photos to LR catalog on Computer A.
3. Import synced photos to (separate) LR catalog on Computer B.
4. Work on either computer independently, as XMP's and file changes should be synced after working with files.
5. When finished, move folder on Computer A to its rightful place in my albums folder. (Use LR to move the folder so the catalog stays updated).
6. Delete folder/catalog entry on Computer B.
Does this work? If I want to use Lightroom Mobile (sync with my iPad) how will that affect this workflow?
Thanks all!

With the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
The Creative Cloud Files app contains logic that supports the use of multiple Adobe IDs. This allows you to sign out of one ID and in to another, but keeps your Creative Cloud content separate. When you sign out and change IDs, the app moves the previous Creative Cloud Files folder and it's contents and appends it with the previously signed in ID (User@AdobeID). It then creates a new main folder and starts to sync content of the new ID.
The bug which I mentioned previously occurs, as the app believes an ID switch has taken place and as such, moves the current Creative Cloud Files folder and tries to append the previously signed in ID. As no switch has actually taken place it manifests as (Unknown). The app then creates a new main folder at syncs down the data.
Essentially what you end up with is a Creative Cloud Files folder with your newly sync'd data and a Creative Cloud Files (Unknown) folder that contains duplicate data.
This occurs once, after the last update completes.
The fix is to simply delete the Creative Cloud Files (Unknown) folder.
I would advise that you ensure you have no pending edits that you may have made offline and that you check the contents of the new, main Creative Cloud Files folder contains everything you expect it to. If not, check the contents of the Creative Cloud Files (Unknown) folder.
If there is still a discrepancy with your data, you can check on creative.adobe.com to confirm your data is there.
If you have any further problems or questions about this particular issue please email [email protected]

Is there a permissions system in Cloud Files for sharing with peers?

My organization is interested in migrating to Creative Cloud, and a large part of that would be to replace the generic online file storage system that we currently use to store assets and graphics files. I understand that files belong to individuals, however my question is about sharing with a limited set of individuals...
For instance, if an employee uploads some assets received from a client, and these assets are needed by a team, but due to IP contracts it's important they aren't accessible to anyone else, is this possible using Cloud Files?
In addition, say a group of employees is working on a Photoshop file, and one person needs to make a change that everyone else needs before they may continue working on it. Is it possible for one employee to lock the file so nobody else can modify it until the lock is released?
Thanks, I look forward to your answers!

This will be possible once improved sharing and collaboration are released. This will be soon by is not yet available. You will see several threads in the forums of customers requesting folder sharing. Folder sharing will be one part of it, but also there will be private sharing with specific individuals.
Currently you can only share individual files and the shared url is public.

How do I specify the 'My Documents' folder as the sync directory for 'Creative Cloud Files'?

I know how to move the 'Creative Cloud Files' directory within preferences, but when I do this, it simply moves the 'Creative Cloud Files' directory within the 'My Documents' folder. I do not think you can set a specific folder as a 'sync' folder in the preferences. Would creating a symbolic link to the contents of 'My Documents' in 'Creative Cloud Files' directory work to enable the contents of 'My Documents' to sync with the cloud? This is for within Windows 8 BTW...

Yes, I understand this. Perhaps a suggestion then to offer this as a feature in a future update. It would be useful to be able to specify an existing documents directory. For example, I have a couple of years worth of client work (psd, html, tpl files mainly) that would be useful to be able to have synched to the cloud without having to relocate them. I have sites configured in Dreamweaver that if I moved those files to the Creative Cloud folder, I would have to reconfigure all those sites. It would just make management of the various Adobe file types easier to have this option.
Thanks for your help anyways.
Chris

How do I set up InDesign cross-document Text Anchor Hyperlinks so that when the files are moved, they remain active?

I’m combining several InDesign files into one PDF, with several hundred text links across the different sections, as well as within each. The cross-document (section) Text Anchor Hyperlinks work fine in my workspace - but when I change the file location, they are no longer active (other links, bookmarks remain intact).
How do I set up InDesign cross-document Text Anchor Hyperlinks so that when the files are moved, they remain active?

They seem to be a lot of extra work, and I don't see what the additional benefit is. I have several hundred links to do. I would appreciate learning what the benefit is, as I don't mind the extra effort if it will deliver the desired results.

My creative cloud files won't sync.

My creative cloud files won't sync. I've tried the suggestions made on here i.e.: pausing the sync and restarting creative cloud, but it hasn't made any difference.
Has been working fine, up until 2/3 days ago and it just stopped working ... Help!

We should be able to resolve the file sync problem without needing to reinstall or change your user account.
Have you used any restricted characters in your file or folder names?
Help article: Error: "Unable to sync files". If none of the steps in the help article resolve the problem then please email your Core Sync log files to [email protected]
The location for each OS are:
Mac OS X: ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Windows: %APPDATA%/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Note that on Mac OS X to see the user library from the Finder click on the Go menu and hold down the Alt/ Option key. Note that on Windows %APPDATA% is a variable that will change to the correct path depending on if version of Windows being used.

I cloud file is moved or changed. i believe i deleted by mistake... no push from phone anymore. what to do?

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