I cloud is not repsonding

The iphone is not working well. the storage is almost empty but the phone keeps telling storage is full and i am unable to download any app or store photos. ANd my I cloud seems to be faulty as well. When i change any setting within icloud it does not change at alla nd phone freezes. What must i do

If you're out of device storage you need to clear out some apps/music/photos, etc. to make room.
If your iCloud backup space is 5GB and you're trying to back up more than that it would explain your issue.   
Messages - if you have a lot of conversations that can be deleted, especially attachments, these take up a lot of space.   Start here.

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