I completed an album but it only said that i had purchased one of the songs
Hello, I had used an iTunes gift card to purchase credit and when I went to complete an album (As the World Bleeds-Theocracy) it did not recognize that I had already about five songs, instead only saying i had purchased one and charged me accordingly when I completed the album. How do I get that credit refunded to my account?
Thanks,
Trey170
Hey there Trey170,
It sounds like you used Complete my Album but were charged for songs on that album again. I would reach out to our iTunes Support team directly about this issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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