I connected my iphone to itunes, when it backed up it deleted my accounts and signed in with my brothers account. I dont know how to change the accounts because it says I need his password. Now all the contects of my phone are basically his.

Help. I really don't know what to do. ANd now my itunes wont open.

You had automatic sync turned on. You should have had it turned off.
You also should have been using a different user account on the computer than your brother's.
Do you have an iCloud backup, or an iTunes backup on a different computer or user account on that computer?

Similar Messages

I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

You have to make the changes you want in the folders on your computer, then sync your new choices via iTunes. iPhone, iPad and iPod touch: Syncing photos via iTunes, http://support.apple.com/kb/HT4236

HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up pictures

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up all of my pictures from my phone.

If you backed up the device, all the data is in the backup. Restore the backup.
A better question is why would an intelligent person not copy the pictures from the device to the computer regularly, especially before attempting an update, as the device is designed to be used?

Hi there,I was using MacPro with older snow leopard just now i install OS X LION,before install i backup all deta to time machines about 70GB,now when i connect i dont know how can backup the old deta to OS X LION,but it just backup the recent deta to tim

Hi there,
I was using MacPro with older snow leopard just now i install OS X LION,before install i backup all deta to time machines about 70GB,now when i connect i dont know how can backup the old deta to OS X LION,but it just backup the recent deta to time machine,pls guide me how i can backup my old deta to my computer??
Will be much appreciated !!
Thanks.

>Step 1. Backup existing data using time machine.
Time Machine is nice, but you have very little in terms of ability to verify that your data is all backed up. I find Time Machine is better for the occasional recovery of previously written data at specific times. A good backup solution that survives an erase and install (there is no clean install in Mac OS X), is a clone, and preferably TWO clones. See my FAQ*:
http://www.macmaps.com/backup.html
Time Machine can work as good as a clone, and in fact I once had to rely on it because my hard drive died. Thankfully it did recover everything. But I had my clone just in case it didn't work. Now I feel more comfortable since clones allow you to boot themselves, and thus prove all the important system information got saved, and not just the user data.
Clones are also easier to import with the migration assistant.

I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network

I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.

I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.

I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email

I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email.

Settings > iTunes & App store.
Tap AppleID, sign out then sign back in.
The Apple ID is right everywhere else. I've synced the phone. I've reset it in Settings on the phone. I've changed it at Apple.
When you write, "I've changed it at Apple, this means you updated yoru old AppleID or you ceated a new AppleID?

I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.

I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes that I stupidly don't have saved anywhere else. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.

After you restore from backup, you MUST sync to restore your iTunes content. No iTunes content is included in the iPhone backup. Your apps should be in your iTunes library, just sync them back to your phone. If for some reason your apps are not in your library, you can re-download them for free:
http://support.apple.com/kb/ht2519

I have changed the apple ID (email, but on my iphone , the icloud is stil asking me to log in whit the old email.And it is poping-up on every 10 seconds.I never used icloud, and i dont want to use it.I just dont know how to disable the icloud.

i have changed the apple ID (email) but on my iphone , the icloud is stil asking me to log in whit the old email.And it is poping-up on every 10 seconds.I never used icloud, and i dont want to use it.I just dont know how to disable the icloud.

If you see that pop up you enabled icloud. Whether you want or do not want now to use it irrelevant until you actually disable activation lock.
In order to do that you have to change your apple id back to do that just long enough to sign in and back out. System will ask you to verify, don't.
Just sign in on the prompt you getting and then logout. Once done, change apple id to what you have now and verify. Then decide if you want to
use icloud (who does not want to be able to track their phone if lost or stolen).

I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).

I have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY

i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT1277 All my contacts is in my hotmail but i cant sync it to my phone.. And now all my contacts in my phone are all gone.. Pls help

All my contacts is in my hotmail but i cant sync it to my phone.. And now all my contacts in my phone are all gone.. Pls help

You need to check other places where your contacts may be stored:
- iTunes/iCloud back up
- iCloud if you synced them to it

How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.

How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.

Open itunes store, click Purchased under Quick links.
Where is your backup copy of your computer? You can use that as well.

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

Does anyone know how to change the settings for siri as all he keeps saying to me is he can only look up businesses in the u.s

my siri seems to be a bit confused as he thinks im in america but im in northern ireland is ther anyone who knows how to change the settings as i cant find them alsao he doesnt understand a word im saying

To use another iCloud backup, you have to erase all content and settings or restore it. Either gets you to the backup/setup page.
http://support.apple.com/kb/HT1766

I connected my iphone to itunes, when it backed up it deleted my accounts and signed in with my brothers account. I dont know how to change the accounts because it says I need his password. Now all the contects of my phone are basically his.

Similar Messages

Maybe you are looking for