I connected my ipod touch to pc to sync, accepted updates, got error msg, clicked cancel and now ipod is unresponsive - black screen, tried sleep/wake
I have just connected my ipod touch to my pc to sync when itunes said there were updates. I accepted but when they were running I got an error message saying if I continued all my data would be lost - I clicked cancel and now my ipod is completely unresponsive. I have a black screen, it won't switch on, I tried putting it in its dock and nothing! I tried holding wake & on button and nothing! When I connect to pc it is as if it isn't there! Can you please help, getting very frustrated now x
- Try placing the iPod in DFU mode and then try to restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next connect to another computer to help determine if you have an iPod or computer problem.
Similar Messages
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i can't get itunes to recognize my ipod touch, 2nd gen. synced it yesterday. have restarted both computer and ipod. my iphone syncs just fine.
You might find these sites helpful:
The New User's Guide for iTunes
iTunes 101
iPod 101
And of course the iTunes Help is a good, quick resource.
Regards. -
i erased my ipod in the setting because i wanted to restore my ipod and someone told me to delete it so i did and now its just a black screen and when i put it my pc it doesntt show up what do i do plz help
Connect the iPod to a charging source and then try the will not turn on topic of:
iPod touch: Hardware troubleshooting
If you have a 2G iPod and did not have the iPod connected to a charging source it is likely that the battery fully drained before the erase was complete since it can take hours to do the delete. -
I 'gutted' my ipod yesterday, and I am trying to restore playability and get away from the usb connection with itunes!!
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried to connect my ipod touch with iTunes but it does no appear,it appears in My Pc as a camera but iTunes just freeze a few seconds then nothing happens,I have tried everything,I don´t know what to do.
Try the following (really the link in the following that applies to XP):
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
I have a new 64GB ipod touch 4G and I followed all the instructions except when I checked my ipod menu it says no content and do I need a wi-fi network to get my ipod work? cause I can't get any signals in my area, I do have home internet connection.. pls. help!
Hi,
No. You do not need Wi-fi to sync music to or play music on your iPod. Try resetting your iPod: http://support.apple.com/kb/HT1430.
Hope this helps!
---likeabird--- -
IPod Touch suddenly won't sync after updating app
I installed an update for an app and now my ipod touch won't sync. The mac doesn't see it and it doesn't even charge when hooked up. It charges fine with the same cable on a wall charger. My son's ipod is fine, I've restarted the ipod and the mac, I've reset the ipod, i've swapped usb's and cables, no luck. I've tried holding down the lock and power buttons. Its a 32 gig model, SW version 3.1.3. Can I uninstall an app? I suspect its tic tac toe free causing the problem
Welcome to the discussions,
you can delete the app on your ipod by touching the icon until it starts to shake, then hit the little cross to delete it.
Did you try to connect in recovery mode to see if it is recognized by your mac? http://support.apple.com/kb/HT1808 -
My ipod touch just turned off on me, the screen just turned off and now it wont turn on whatever i do. I tryed plugging it in to charge and pressing down on the hold button and home button but its not doing anything, How do i fix it? Not sure what my operating system is but i know i havent updated to the newest version.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Well, the restore won't work and I've tried all the trouble shooting steps (turn off 3rd party sercurity, tried 3 cords, all the usb ports on 2 different computers, iTunes and windows (vista) are completly up to date). The iPod is now stuck in recovery mode. iTunes does recognize it, but won't restore. I've contacted the person I bought it from and he seems willing to take it back - but I don't know if in recovery mode - if all my info is off the iPod? So my question is two fold, if I return it is my personal info safe or does anyone have any further ideas about how to restore it? I keep reading about Tiny Umbrella, but that seems to me that that would be jailbreaking it (the seller said it was not jailbroken) and I don't want to do that in case I need to return it to the seller.
Thanks!What happens when you try to restore the iPod? Error message?
If this program will not get the iPod out of recovery mode your data should be safe.
RecBoot: Easy Way to Put iPhone into Recovery Mode -
I understand it's "obsolete", so do I have any hope of continuing to use it or will I be forced to buy a later model?
Try running 'CMD' as Administrator (CMD will get you to a DOS prompt)
Then type in --> Netsh Winsock Reset
Then reboot your computer and then try syncing... this worked for me last night. -
The wife tried to do an update on her new IPhone 5c now it is frozen at an ITunes screen, the screen has a pic of a cable and phone connector pointing to an ITunes symbol with the word ITunes under it. when it tries to do a restore the computer comes up with an error 21.
What has she done.Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking." -
my phone is disabled because the language got changed and I kept trying to unlock it. It tells me to connect to itunes but then itunes tells me that I have to insert the password on my iphone before proceeding. I am unable to type in the password. Help!!
If you forgot your passcode, you have to use recovery mode to restore
http://support.apple.com/kb/HT1808 -
Update to Version 1.1.1. and now IPOD songs does not play on speaker
After I update the iPhone to version 1.1.1., I can not hear a call, but can hear it only when I put it to speaker also when I play music in ipod mode I can not hear it on the speak, i need the headphones. Can someone help? I retored it many times and I am having the same problem.
eddi0 wrote:
After I update the iPhone to version 1.1.1., I can not hear a call, but can hear it only when I put it to speaker also when I play music in ipod mode I can not hear it on the speak, i need the headphones. Can someone help? I restored it many times and I am having the same problem.
After the installation of 1.1.1 I can still hear calls through the earspeaker, the speaker my headset and my BlueTooth headset.
Additionally my iPod functions through the speaker and my headset just perfectly.
If you continue to restore your iPhone and you in fact are having the problems that you suggest you have after the 1.1.1 update I would either go to the nearest Apple Store or call AppleCare immediatley. -
Why is my ipod touch unresponsive (black screen)
i have a ipod touch 1 generation 2.2.1 and it just stoped and now it has a black screen and is unresponsive no battery sign telling me to charge or any thing just a black screen i have it on the charger now can you help me
The Genius Bar was no help and told me my iPod was dead. Fortunately I have a friend who has the magic touch with Mac products and he was able to fix my iPod thus:
1. Hold down the Power and the Home button simultaneously.
2. When/If the Apple comes back let go of the Power button but continue to hold down the Home button.
3. iPod is aliiiiiiive!
We also to the extra, precautionary step of reinstalling the latest OS and not restoring from back up. I had to reinstall my apps and then set them back up, however my iPod is now running as quickly as it did when I first purchased it. (It had been running slower and slower with every OS update until it would take several seconds for the keyboard to even come up, let alone accept entry.)
Best of luck! -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob
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