I contacted real networks for an updated vers of r...
I contacted real networks for an updated version of real player and they said contact support team at clubnokia ( see below) thought I would share it with you
Hi
I am a constant user of real player mobile for years on the nokia 9210 and now on the nokia 9500. Unfortunatly this version is so old. It can not handle recent formats. Free software or not, I am missing out. How can I get a newer version?
Regards
bootcdrom
Thank you for contacting RealNetworks Customer Support.
I understand that you want to get the newer version for Nokia9210.
I requet you to visit the Web site given below and download the verison :
http://www.real.com/realmobile/download.html
For further assistance, please reply to this message. We will be glad to assist you.
Thank you,
Uttam
RealNetworks Customer Support
Dear UTTAM,
Thank you for your reply, however I think you have misunderstood my request. The item for download that you pointed me to is the piece os software in question. It is extremely old and out-of-date for modern usage. Can I request an update please?
bootcdrom
Thank you for writing to us.
I apologize that I have been unable to resolve this issue. Your case is being escalated to our Level 2 e-mail team. You will receive a response as soon as possible.
Thank you for your patience.
Regards,
Kavitha
dear ...
My name is Mike. I am a Real Networks Tier 2 Technical Support Representative. Your case has been escalated to our department due to severity. Thank you for your continued patience, and I would like to apologize for any inconvenience you may have experienced so far.
I have followed this thread since the day you initiated it on 05/19/2006. As I understand it you wish a updated RealPlayer version for your Nokia 9500. I can help you with this.
Please contact the support team at http://clubnokia.com as they will be able to direct you to the latest version compatible with your phone.
Please reply to this email with any further questions or concerns.
Thank you,
RealNetworks Technical Support
I agree UKSTAN - R P is so bad at video. For video I no longer use R P, I have started using smart movie on 9500. It comes with a converter. I can convert any of my movies to play on the phone (even full screen ) no jerkiness. real player just can't do that. But I browse the internet with the phone connected to the wi-fi , real player is the only thing that can stream the radio stations. When it works it is v.cool but 9 times out of 10 the real audio is too modern for our old version of real player to cope with. ----------One of the most expensive Nokia phones and we have to use a 5 year old video software.-------------- COME ON ANYBODY IN NOKIA GET US A BETTER REAL PLAYERMessage Edited by bootcdrom on 26-May-2006
10:58 AM
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