I could not connect the iTunes store. I get the following error, "iTunes could not connect the iTunes store. An unknown error occurred (0x80090318)." Anyone else get this? What do I do?

Please help

Hi there CCWHO,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. 

Similar Messages

  • In the two days since updating to iOS8 my iPad has restart itself randomly 5 times. I was wondering if anyone else had this problem and if there is an update coming out to fix it.

    In the two days since updating to iOS8 my iPad has restart itself randomly 5 times. I was wondering if anyone else had this problem and if there is an update coming out to fix it.

    Hi DSfromMO2,
    I have this happening to me too... it is frustrating enough for me to pitch my computer out the 4th floor office window.  I found somewhere on these forums a solution which worked for me, but only for a short time.  I'm back to having this stupid glitch.  Anyway, the "temporary" solution seems to be to boot into Safe Mode by holding the Shift button down when you hear the startup chime, then let go when you see the Apple logo on the screen.  You'll see you've done it right because it'll say Safe Mode somewhere on screen (upper right hand corner?).  Restart again normally and your Mail should be free from these weird demons, but they'll be back.

  • For some reason with pages program the cursor will no longer appear when I bring up a blank document, so I cannot start any typing.  Anyone else have this problem?

    With my ipages program for some reason now when I open a blank document no cursor appears so that I can start typing.  anyone else have this issu?

    I gather you have Pages '09? Even though you haven't said so. You definitely don't have "ipages".
    It sounds like you have opened a blank Layout template, which has nothing on the blank page for you to type into.
    Either insert a Textbox or Shape, or create a new document using a Word Processing template, they are listed in the Sidebar.
    Peter

  • HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

    my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

    Glitchs like that sometimes happen
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      
    If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • I am seeing Item Not Available in the U.S. store for iTunes music on the iPhone. Is anyone else seeing this?

    I am seeing Item Not Available in the U.S. store for iTunes music on the iPhone 6Plus. Is anyone else seeing this?
    The other sections of the iTunes store seem to have errors as well.

    I've seen a couple of other threads in the last 10 minutes posting about problem with the store, both have now replied saying that it's working again for them - you could give it another go and see if it's now ok for you

  • I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    "itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

    Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!

  • HT1491 ***!!!  I have not been able to access the itunes store for many months now.  I backed up all my purchases and reinstalled itunes and I still cannot access anything at all.  Anyone else have this problem?  I'm on an Alienware comp with Windows upda

    I have not been able to get onto itunes to check my account or purchase anything for about a year now.  Got an Alienware system with latest Windows.  When I pull up itunes I can access my old music but cannot access my account to purchase anything new.  Just reinstalled itunes and it still does not work.  I am ready to just quit.  Anyone else having this issue?  Solutions?
    Thanks!

    If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?

  • I have had over 5 time out err-3259 trying to update my Ipad 2 on my imac from last night and all this morning. Anyone else having this issue? It is definitely not my internet connection etc. Right in the end at 99% this error message comes out. Help

    I have had over 5 time out err-3259 trying to update my Ipad 2 on my imac from last night and all this morning. Anyone else having this issue? It is definitely not my internet connection etc. Right in the end at 99% this error message comes out. Help

    Hi, aliahfromauckland.
    If you are still experiencing issues when attempting to update your iPad, see the article below. 
    iTunes Store reporting error - 3259
    http://support.apple.com/kb/TS2799
    Hope that helps,
    Jason H. 

  • After my last itunes update, I get an "Original file could not be found" message.  Does anyone else have this problem?

    After my last itunes update, I cannot play my music on my PC.  I get an "original file could not be found message." Has anyone else had this problem?

    If you post back the two paths I may be able to suggest an easy fix
    (that would not have created duplicates).
    Oh well...
    Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls, such as lost ratings and playlist membership.
    Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created.  If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
    Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
    tt2

  • "Cannot connect to iTunes Store" anyone else having this problem?

    Good afternoon all
    I have been unable  to connect to the iTunes store for 3 days. I have read everything there is to read on line and I have tried hard resets etc but to no avail. Does anyone else have this problem and could it be a server fault (I am in the UK)
    Any help or new ideas would be very much appreciated
    Thank you in advance

    If you have posted about this previously, I may have answered already, but there is also another discussion about this going on currently and you can see if there is anything new in it that you haven't tried already.
    https://discussions.apple.com/thread/4233102

  • My iTunes password will update some of my Apps on iPad but not all of them.  When I try to update the remaining ones, my password expires.  I've just created 5th PW.  Does anyone else experience this?

    My iTunes password will update some of my Apps but not all of them.  When I try to update the remaining ones, my password expires.  I've just created 5th PW.  Does anyone else experience this?

    - Try going to Setings>Store and sign out of the account and then sign back in.
    - Reset the iPod. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears

  • HT1923 ITunes new release does not print a playlist to my printer correctly.  It will print the header, but all the songs are printed on top of each other.  I didn't have this problem until I downloaded new version of ITunes.  Does anyone else have this p

    ITunes New Release - Printing a playlist to my printer the header prints, but the song list all print in the same place.  I am able to print from any other source.  Does anyone else have this problem?  Not sure if I should completely uninstall my ITunes and reload from scratch.  Sure would appreciate any help you could provide as I really need to get some playlists printed now.  Thanks - Scott

    There is another discussion of this problem under "can't print cd jewel case inserts"--about 20 people on that page have the same problem.--I have a "band-aid" fix for anyone is in a hurry.  When you go to print, choose the option "large playlist" (I think it is the last option).  You can then print at least the songs that are on the playlist.  Then, you can print a mosaic copy to get the album art work.  Then you get out the scotch tape & tape them together!  This is UNACCEPTABLE but it will do in a pinch. Someone on the other page suggests we all write in "itunes" feedback & complain.

  • I have a 2008 imac with snow leopard.  i installed update 10.9.3 not realizing it's best for Maverick's users.  Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem?  CAn I uninstall the 10.9.3 update?

    i have a 2008 imac with snow leopard.  i installed update 10.9.3 not realizing it's best for Maverick's users.  Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem?  CAn I uninstall the 10.9.3 update?  Also my HP scannerwill not save the displayed scanned document since this update!  it just saves gray.

    If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Or you can:
    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

  • HT1386 My iPhone 4S will not sync with the music I have selected in iTunes.  Has anyone else had this issue and what is the best way to fix it.

    My iPhone 4S will not sync with the music I have selected in iTunes.  Has anyone else had this issue and what is the best way to fix it.

    Hi,
    Setting up syncing
    Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
    USB syncing
    Open iTunes.
    Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
    Click Apply, in the lower-right corner of the screen, to sync.
    Wi-Fi syncing
    Open iTunes
    To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
    In the Summary tab, select "Sync with this [device] over Wi-Fi".
    Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true: 
    The iOS device is plugged in to power
    iTunes is open on the computer
    The iOS device and the computer are on the same Wi-Fi network
    While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
    Click Apply or Sync to sync the iOS device.
    Hope this helps

  • Anyone else getting this error: unable to connect to itunes in the cloud?

    After iTunes 11 upgrade, I now get this error all the time and syncing and backing up my iDevices won't work.

    Same here. Posted earlier:
    mculmore
    Dec 13, 2012 5:56 PM 
    All the items purchased and in Cloud disappeared and the little cloud icon shows the wavy diagonal lines trying to connect, it fails to connect and a dialog informs that it "cannot connect to the cloud", but no other internet problems are present. Then the little cloud icon just disappeared and does not or has not come back. Movies, TV shows, Music are all gone right now. Anyone else with this issue? Apple System Status says all is green.

Maybe you are looking for

  • Error while Uploading PO's into Oracle

    I tried 2 different ways of uploading PO into Oracle SOA Suuite 11.1.1.3.0 JDev : 11.1.1.3.0 Oracle EBS 11.5.10.2 1. Calling the Stored procedure which has fnd_request.submit_request 2. Using Oracle Applications Adapter and calling the standard concu

  • I have installed axis but i get the following error java.util.MissingResour

    i have installed axis and i get the following error when i try to acces from http://localhost:8080/axis/axis/index.jsp java.util.MissingResourceException: Can't find bundle for base name i18n, locale en_US      java.util.ResourceBundle.throwMissingRe

  • Airport Express no longer works in "Enterprise Arrangement" Long

    This is going to be somewhat long, so bear with me as I will try to be as detailed and complete as possible. I just was hung up on by Apple Technical Support after Michael waited until 6:01pm PDT so I could not call back, so any help would be appreci

  • How can I install Apple BootCamp with Windows 8 32-bit then upgrade to 64-bit?

    I am trying to install Apple Boot Camp on a MacBook Pro 13-inch, bought in early 2013. I have Windows 8 pro 32-bit install package and an install package for 64-bit upgrade. I received my Windows licenses for free (because I work for a nonprofit). I

  • Htmldb_item.select_list_from_query

    Hi, I am running into character or string buffer too small issue when I use htmldb_item.select_list_from_query or htmldb_item.select_list_from_LOV due to the list being a long one. Does anyone have a way to overcome this ? Thank you.