I could not connect to itunes store via itunes. I have my internet connected, fire wall disabled . please help
i could not connect to itunes store via itunes. I have my internet connected, fire wall disabled . please help
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Can't connect to the iTunes Store
Similar Messages
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Please could some one help..
What happens when you try to connect to the iTunes store? Error message?
What iOS is on the iPod? Settings>General>About>version
For apps you need at least iOS 2. The last update for the 1G is 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
However, there are not that many apps compatible with the 1G even with 3.1.3. -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I have just downloaded 10.5. it gives me a blank screen for the itunes store. No error message. Internet connection fine and I have checked my firewall settings. Any ideas? Or is the store blocked because of ios 5 release today?
I've had the exact same issue since late last night since I downloaded 10.5
I'm also having problems backing up my iPhone, which I suspect is due to the same issue.
I've tried all recommended solutions on forums and Apple support (deleting backups, restarting phone/computer, disabling/uninstalling third party security software, testing port connectivity) and none of them work.
I will try japiohelp's solution and see if that does anything. -
Cannot connect to iTune store... even after the internet connection is working fine... plz help...
cannot connect to iTune store... even after the internet connection is working fine... plz help...
Same here, also cannot access the App Store. Internet connection is good. Iam on a Mac
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Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Itunes store works fine but says no internet connection
I am trying to upgrade to 2.2.1 for iPhone when I try to do update says I have no connection. I can go to music store and download music.I ran diagnostics and every test passes except internet connection. I do use AVG Free virus software and windowsirewall and it says that they are permitted.
I need help itunes store works fine need to connect so I can update my iphone. I use AVG virus software Any help graetle appreciated.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
To Be Filled By O.E.M. ConRoeXFire-eSATA2.
iTunes 8.1.0.51
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number ##########
Current user is not an administrator.
The current local date and time is 2009-03-18 13:45:40.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Sapphire RADEON X1600 PRO
ATI Technologies Inc., Sapphire RADEON X1600 PRO Secondary
** External Plug-ins Information **
Plug-in Name: LyricsSeeker plugin for iTunes, v2.1
Plug-in Loaded: Yes
Plug-in Version: 0.8
Plug-in File Version: 2.0.0.1
Plug-in Path: C:\Program Files\iTunes\Plug-ins\LyricsSeeker-iTunes.dll
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {25F3A7E0-58DD-4D94-97DA-9FC95C1BD8A1}
Description: Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
IP Address: #########
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.###
DHCP Enabled: Yes
DHCP Server: 192.168.1.###
Lease Obtained: Wed Mar 18 02:52:05 2009
Lease Expires: Thu Mar 19 02:52:05 2009
DNS Servers: 192.168.1.###
192.168.1.###
Active Connection: (none)
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-03-17 03:31:17.
** iPod/iPhone Connectivity Tests **
iPodService 8.1.0.51 is currently running.
iTunesHelper 8.1.0.51 is currently running.
Apple Mobile Device service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
UofMBob's iPhone, iPhone running firmware version 2.2
Serial Number: ##########
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: ##########
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
Message was edited by: UofMBob -
Like it says in the title basically.
I want to use a time capsule to store my files and backups and access it from my phone and MacBook Air. However I do not want the others in my house who are currently connected to the same wifi/ethernet router to use my connection or my TC hard drives.
I had also been thinking about wirelessly extending the wifi network (a linksys N router) but I guess that will allow everyone to access my Time Capsule?
I hope you guys can help me.
Regards, Guido......will other users on the primary network (not the private wifi one) be able to access my files on my TCapsule?
No, if you have not provided them with the Time Capsule device password.
Users will be able to "see" the Time Capsule icon under the SHARED heading in the Finder on their Macs, but they will not be able to access the drive or the files.
I had also been thinking about wirelessly extending the wifi network (a linksys N router) but I guess that will allow everyone to access my Time Capsule?
Same answer as above. -
My daughter forgot the passcode for her ipod touch device. She is completely locked out. I tried plugging into our computer and itunes and clicking restore. I keep getting a pop up saying itunes cannot restore because I am not connected to the internet. My internet connection is fine! Please help! She has only had this decive since Christmas and it is useless!
Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I just upgraded my iPhone 4 and iPad Mini to iOS 7, suddenly they both can no longer access to iTunes nor App Store. The message says "Cannot connect to App Store". After some research, I did reset all, and still the same. Can anyone have a clue? Thanks,
As I mentioned earlier, when I clicked on the App Store or iTunes Store, the message reads "Cannot connect to iTunes Store" or "Cannot connect to App Store" depending on which I clicked.
I did check iTunes & App Store, it used to show my Apple ID there, but somehow it shows empty there. I then manually typed in my Apple ID, it just won't work. I know for sure that my Apple ID works as I tried logging online using that ID fine, but my iPhone and iPA
Thanks, -
Installation Error - Could not open key.............Please help
Still trying to install iTunes and QuickTime, but have an error,
Could not open key:
HKEY_LOCALMACHINE\Software\Classes\QuickTimePlayerApp\CLSID.
Verify that you have suffcient access to that key, or contact your support personnel.
Any help would be most welcome, as I am desperate to use my new Nano my wife just bought me for my Birthday. In plain English if you can.+My next problem is, that whenever I plug my iPod Nano, 3rd Gen into my PC, it shuts down and reboots. Any ideas on this one?+
Do you also get that if you try playing a movie using QuickTime?
Are you getting any sort of blue screen when the PC shuts down? if so, what numerical and text codes are you getting with it? (ie 0x{zeros/letters/numbers} CAPSANDUNDERSCORES)
If the blue screen mentions a specific file, let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
If you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked. -
I've installed/uninstalled itunes many times I have the apple application support installed after that I got this--> "The procedure entry point AVCFPlayerAppliesMediaSelectionCritariaAutomaticallyKey could not be located in the dynamic link library AVFoundationCF.dll." What do I need to do to get this fixed? I would be much appreciated if someone could walk me through this. I'm not that very technical and I'm seeking help from anyone. I just want to be able to start listening to my music again.
That one can be produced if you have an older version of Apple Application Support on the PC than is required by iTunes version 11.1.4.62. (The required version of Apple Application Support is included in the standard iTunes installers, but for some reason it hasn't been updating properly for some folks.)
Let's try updating your Apple Application Support to version 3.0 by doing a standalone Apple Application Support install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, can you launch iTunes without the error now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I am having problems in connecting with App Store. Though I have high internet sspeed ervices
Is App Store down or something?
Hello malanni12
Check out the first article to troubleshoot issues with connecting to the iTunes and App stores. If everything checks out and you think it is down, then check out the second link to see if there is any downtime during that period.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple Services, Stores, and iCloud
http://www.apple.com/support/systemstatus/
Regards,
-Norm G. -
I get an Error 1402 Could not open key: and the update fails. How do I fix this problem. Please Help
ERROR 1402. Could Not Open Key: HKEY_LOCAL_MAHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN\OPTIONAL COMPONENTS\IMAIL
You could try using the Windows Installer Cleanup Utility to remove all traces of any existing versions of Reader prior to installing the version you want and updating it as required. This utility is no longer supported by Microsoft because it can conflict with Win 7, but you can still find it in sites like http://majorgeeks.com/download.php?det=4459
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Itunes will no longer open with the error message MSVCR80.dII is missing from the computer, and I'm advised to reinstall itunes but that hasn't worked. What else can I try? Thanks for your help Pippa
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