I could not enable web services on my laserjet 500 colour M551 printer

I could not enable web service on laserjet 500 colour M551 printer but i proper configure the ip & dns. The internet is working properly from laptop or desktop on this lan port. what to do?

@garytech1,
Wouldn't inputting those settings disrupt their connectivity within their own network?
Why would those IP settings work?
Curious, mostly. I have 25 of the M551 units on our network and every last one of them has the sticker saying it can be used with HP ePrint, however the "Web Services" tab in the EWS that is supposed to be the place to turn on or activate the ePrint option ... is not there on their EWS pages. Installing the latest firmware does not bring the option in. I've not located any option to enable it. From the printer's menu, there is a place under "How to Connect" for the ePrint option but it reports that it isn't enabled.
I just want to be able to enable that functionality. I've done it on other HP models, but can't find the option on these units.

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HP 6700 printer will not enable web services.

My HP 6700 printer will not enable web services. I've already downloaded the firmware update, manually entered the IP and DNS numbers... shutdown the printer and turned it back on.But when i try to enable web services it try's for a while then says web services could not be enabled.. any help would be appreciated. I have vista.
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Hi there, two other things you could try (if not already attempted) are:
Check to ensure that you have the latest firmware for your router – review your router documentation/help (or the router manufacturer’s web site) for information on how to check for and install firmware updates.
Restore factory defaults - The factory default option is usually found in the Setup>Tools menu on your printer. Do the following on your device:
Remove/Disable Web Services
Restore factory defaults/settings (depending on the printer this is found under the Setup>Tools menu, or the Setup>Web Services menus, but varies by printer)
If prompted, re-do initial setup of your device and add it to your network
Re-enable Web Services
Once the Web Services information sheet is printed, use the printer claiming code to add your printer to your account on ePrintCenter
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I am an HP employee.

Office jet 4630 will not enable web services

I have the printer installed on my computers wirelessly and the wireless connection says it is excellent but when I hit the button to connect it to enable web services I get an error telling me that my printer could not connect to the server. Tells me to check my internet connection or the proxy settings. I have checked everything, including the proxy settings and nothing has helped. I contacted HP customer service and they were about useless. I contacted my ISP as suggested to help me with my proxy settings and they were just as useless. I am fed up and ready to return the printer, but I would really like the instant ink program. I am not sure if this is just a problem with this printer or all of these types of printers. Any help would be appreciated on how to get this fixed or what to do, that is not someone telling me that I need to talk to someone else. I even had my son who is a computer engineer try to fix it and he couldn't do it, so I am baffled. HELP!!!

Hi Theladie and welcome the HP Support Forum. It sounds like the printer is on your local WiFi network but does not have internet connectivity. Here's what you can try to resolve this issue:
Get the printers IP address (this should display under the wireless menu on the front panel) and enter it into a browser on an internet connected computer
This brings you to the printers embedded web server (EWS) page
Click on the Network tab and then on the Networking link at the left hand side of the page
Click on the Network Address (IP) option, toggle the Manual DNS Server button and enter the following settings:
This solutions has worked for other people experiencing the same problem, hope the information helps.
Best
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I am an HP employee.

M451dn can not enable web service tab

I BOUGHT A NEW LASERJET PRO 400 M451DN
NETWORKED PRINTING WORKS PERFECTLY
TRYING TO ENABLE WEB SERVICE TAB AND SAYS "CONNECTION ERROR CHECK CONNECTION"
ITS ON MY DMZ SEGMENT WHAT DO I LOOK FOR?
THANKS IN ADVANCE FOR ANY HELP
JOHN

Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
If the printer is on a corporate network, it may require a proxy to get an internet connection.
If that does not help, if you could provide me with the following information it would help me out. First, who is your ISP( Internet Service Provider, i.e. Comcast, AT&T, Verizon, ect.)? Second, who is the maker of your router? Lastly, what is the model number and firmware version of your router?
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Can not enable web services. printer on the network. default ip not connecting using auto ip

B210 - have tried resetting defaults . default IP address will not connect to network with auto IP had to set IP addrtess manually something similiar to the properties on the verzion hot spot. can not disable web services - never enabled.
no Primary or secondary DNS server. not sure if this is problem. can print ok thru network.
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Hey bobupton!
Try going into the printer's EWS and using Google's public DNS servers (8.8.8.8 and 8.8.4.4). It sounds like you know what you're doing so I skipped a few steps on how to get there but if you need more help with it let me know!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Enable Web Services on HP LaserJet CP1525nw

We are trying to setup web service printing on HP LaserJet CP1525nw.
This is a networked printer, from a windows server 2008 R2 server to Windows 7 x64 machines
It is connected to a wired network and everything (printing etc) works execpt web service.
We have set the DNS manually to 8.8.8.8 and secondary dns to 8.8.4.4 and restarted
We also have white listed the Printer IP on the firewall so it has access to internet through the network without being filtered. (Does anyone know what are the IP address for the web services on the HP side?)
When we access the Printer using its IP and go to Web Services Setup and hit 'Enable' it sits on that screen for about 2 minutes and failed
"Connection error Check connection"
Any advise is much appreicated.
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Success its working now !!

"Connection error. Check Internet connection." when trying to Enable Web Services on HP 1606dn

Error message "Connection error. Check Internet connection." when trying to Enable Web Services on HP Laserjet 1606dn.
Operating system: Windows 7
Thanks for helping,
Howard
UPDATE 21-7-13: After upgrading the firmware to the lastest version, I could enable web services. Big help was this video: http://www.youtube.com/watch?v=Q5gpIGZXDXw
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Hi,
Please try the following.
1. Open an internet browser type printer's IP address.
2. Should bring you to the printer's status page.
3. Select the networking tab at the top.
4. Left hand side select IPv4 under wireless.
5. Under DNS address Configuration select Manual DNS Server.
6. For Preferred enter 8.8.8.8
7. For Alternate enter 8.8.4.4
8. Select apply. You might get a warning saying this could interrupt connection that's fine.
9. Turn printer off for about 30 seconds then try again.
Although I am an HP employee, I am speaking for myself and not for HP.
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Problem with enabling Web Services on LaserJet Pro MFP M127fw

12:25 AM
I have a problem with enabling the HP Web Services. When I push the application button on the printer, the monitor shows "connecting..." and then nothing is happen or an error apear thet my device could not connect to servers. I can't print information sheet on web services panel to get the claim code and add my device in www.hpconnected.com . My device is connected to the internet with no problem by a wireless Dlink Router. I also changed my device IP from 192.168.1.11 to 192.168.1.55 manually, and I change Preferred DNS Address to 8.8.8.8 and Alternate DNS Address to 8.8.4.4 and nothings happen. I can see the menu but I can not enable the HP Web Services in there. no proxy. no firewall. I do not know what can I do for solveing this problem. Please help me.

Hi @AlirezaP
Welcome to the HP Support Forums. I gather that you are getting a connection error message when trying to enable the web services for your Laserjet Pro M172fw printer.
As you have already tried setting the manual IP address and manual DNS servers, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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I work on behalf of HP

Can't Enable Web Services HO Officejet 6700 Premium

Printer is connected to a home wireless network. Using the printer contorl panel set up it continues to say "update could not be downloaded". Hit Retry but always fails. Checked wirless connection and its working.
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I am trying to enable web services, and yes, i can print from the computer, finally.
thanks.
laur328

How to enable Web services for CP 1525nw

Hi,
I am unable to use ePrint for LaserJet CP 1525nw. Printer connected over WiFi. Tried to Enable Web services and saw the message "Connection error Check connection". Firmware is up-to-date. Use the printer in different applications on PC, iPad and iPhone. Everything is working well not ePrint. HP diagnostics did not describe any problems.

Hello Prophet097,
Setting manual network information may help the enabling of Web Services for ePrint on your printer.
To do so:
On the printer's control panel, press "OK" two times to access the reports menu.
Press the right arrow to select "Network Summary" and press "OK" to print the report.
Open an internet browser on a computer within the same network as the printer.
In the address bar, type the printer's "IPv4 Address" and press "Enter", this should take you to a page about your printer.
Click on the "Network" tab at the top of the page.
Click on "IPv4 Configuration" on the left-hand side.
Click the bubble to the left of "Manual" to allow you to input manual settings.
Input the same information from the "Network Summary" into the fields for "IP Address", "Subnet Mask", and "Default Gateway".
Note- None of those fields should be "0.0.0.0"0 or "169.254.xx.xx". If they are, there maybe network issues with the printer.
In the "Preferred DNS Server" and "Alternate DNS Server", this could vary by the size of your network.
-Preferred DNS Server- If you are on a small network, input the same value as the "Default Gateway".
-Alternate DNS Server- If you are on a small network, input either "0.0.0.0" or "8.8.8.8."
Note- If you are on a domain, you may have specific DNS Server information that needs to be in the fields.
Click "Apply" on the page.
Power the printer off and then on.
Try to enable Web Services again.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Unable to Enable Web Services

Just bought an Envy 4500 last night. I go to connect it today and it finds the wifi network and connects quickly. However, after I press the second button down on the left to go to "Enable Web Services"; it says "Checking for product updates" and then I get an error message of "Connection Error: The printer could not connect to the server. Check the internet connection or proxy setting"I have anoter wifi printer on this network, so I know it is not the network.I have powercycled the printerI have tried two different laptopsI am unable to download any driver software. The driver software does not download correctly.I am currently running windows 8.1 34 bit

Hi FredL50,
Welcome to the HP Support Forums. I see that you would like to learn how to update the firmware of your Laserjet M1217nfw printer.
Without a computer that runs a full Mac or Windows operating system, there is no way to update the printer’s firmware as neither support the download and installation of the HP Laserjet Firmware Update Utility. I have included the Getting the Latest Firmware and Product Updates document for reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Unable to call WSS (WS-Security) enabled Web Service using UTL_DBWS

We are attempting to call a WSS (WS-Security) enabled Web Service from PL/SQL using the UTL_DBWS package (see [http://download.oracle.com/docs/cd/B19306_01/appdev.102/b14258/u_dbws.htm#CHDIDGJH] ). We are doing this in similar fashion to [http://www.oracle-base.com/articles/10g/utl_dbws10g.php] with calls to utl_dbws.create_service, utl_dbws.create_call and utl_dbws.invoke.
Using this method we can successfully call an unsecured Web Service, but calls to WSS-enabled Web Services fail. We are currently using Oracle Database 10.2.0.3.
The failure we are getting is:
ORA-29532: Java call terminated by uncaught Java exception: javax.xml.rpc.soap.SOAPFaultException:
com.sun.xml.wss.XWSSecurityException: Message does not conform to configured
policy ( AuthenticationTokenPolicy(S) ): No Security Header found;nested
exception is com.sun.xml.wss.XWSSecurityException:
com.sun.xml.wss.XWSSecurityException: Message does not conform to configured
policy ( AuthenticationTokenPlicy(S) ): No Security Header found
Apparently UTL_DBWS does not support calling WSS enabled services, although this doesn't appear to be an officially recognised position. Does anyone know if Oracle are planning to support this soon (if ever)? Looking at Re: Calling WS from PL/SQL using WS-security suggests that support has been considered before, but not yet realised.
Thanks,
Tom

Having raised a Service Request with Oracle support on this, I got the following response from Oracle Development (On unpublished bug [8542959|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=BUG&p_id=8542959]):
Development has confirmed that WS-Security is not supported through UTL_DBWS. They have also acknowledged that this is not documented and they will change the official Oracle documentation will reflect this fact. From what is being stated, it would appear that there is no plan to support the use of WS-Security through UTL_DBWS in any release in the near future.
So, in short, without developing your own home-grown SOAP request, there is no way to call a WSS enabled web service from within PL/SQL.
-Tom

How to Remove & Re-Enable Web Services on LaserJet printers supporting ePrint

If your LaserJet printer has been disconnected from or failed to connect to Web Services, you may need to power cycle your printer to reconnect. If that does not resolve the problem, you can remove web services, wait 30 seconds, then re-enable web services to re-establish your connection to ePrint and Print Apps. Note: this last step will result in a new email address being assigned to your printer.
How do I remove HP Web Services for my LaserJet printer?
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to disable Web Services.
How do I enable or re-enable HP Web Services for my LaserJet printer?
To use HP ePrint, you must first enable HP Web Services. Re-Enabling Web Services uses the same procedure as enabling the Web Services.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Select the option to enable Web Services.
When Web Services are enabled, ePrint information appears in the HP Embedded Web Server. Look for the e-mail address that is automatically assigned to the product. The product also prints an HP Web Services information sheet that contains this e-mail address and instructions
If you were unable to register your printer in www.hpeprintcenter.com within 24 hours of printing your information sheet, you must re-enable the printer code by reprinting your information sheet. The information sheet will also provide your email address if you have forgotten it.
How do I print the Web Services Information Sheet for my LaserJet printer?
You can only add the printer to your HP ePrintCenter account within 24 hours after printing the information sheet. You can re-print the information sheet at any time from the printer control panel.
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Click the Print Information Sheet button.
I am an HP employee.

To help improve the organization and information sharing in this forum this post/discussion has been closed and replaced.
Please see this post: <link to new “Enable Disable Web Services on your printer” post.
If after reviewing the post above you still have questions/issues with your web-connected printer, you can either review and comment in existing posts in this forum that report issues like yours, or if necessary start a new post requesting assistance.
Miles
HP Employee

Calling a WSSE Enabled Web Service Through a Java Proxy Class

I am trying to create a client that can access a WSSE enabled web service through
the generated java proxy. For now all I am asking for in the .wsse file is the
username and password with the line <token tokenType="username"/>. In the client
I am setting the username and password token exactly as the BEA documentation
describes:
UserInfo ui = new UserInfo("myuser", "mypassword");
session.setAttribute(WSSEClientHandler.REQUEST_USERINFO, ui);
Yet I am getting the following error message when I try to run the client:
java.rmi.RemoteException: SOAP Fault:javax.xml.rpc.soap.SOAPFaultException:
EJB Exception: ; nested exception is:
com.bea.wlw.runtime.jws.wssecurity.exception.WLWWSSEException: Policy
requires Message to contain UsernameToken, UsernameToken not found in the Message.
Can anyone tell me what I am missing?
Thanks,
John

Hi John,
In your standalone client, use the following two properties to send a
user name and password to the service so that the client can
authenticate itself: javax.xml.rpc.security.auth.username
javax.xml.rpc.security.auth.password
See the docs [1]
Hope this helps,
Bruce
[1]
http://edocs.bea.com/wls/docs81/webserv/security.html#1073863
John H wrote:
>
I am trying to create a client that can access a WSSE enabled web service through
the generated java proxy. For now all I am asking for in the .wsse file is the
username and password with the line <token tokenType="username"/>. In the client
I am setting the username and password token exactly as the BEA documentation
describes:
UserInfo ui = new UserInfo("myuser", "mypassword");
session.setAttribute(WSSEClientHandler.REQUEST_USERINFO, ui);
Yet I am getting the following error message when I try to run the client:
java.rmi.RemoteException: SOAP Fault:javax.xml.rpc.soap.SOAPFaultException:
EJB Exception: ; nested exception is:
com.bea.wlw.runtime.jws.wssecurity.exception.WLWWSSEException: Policy
requires Message to contain UsernameToken, UsernameToken not found in the Message.
Can anyone tell me what I am missing?
Thanks,
John

I get an web service error when trying enable web services. I have latest update and rebooted

i get an web service error when trying enable web services. I have latest update and rebooted

hi there philnj,
could you help the community narrow troubleshooting by providing a little more information? Particularly what model printer are we dealing with?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I could not enable web services on my laserjet 500 colour M551 printer

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