I could not install the new version.
I could not reinstall.
Hi yoshikof34222603,
I am sorry for the inconvenience caused.
Please try this direct link to download latest Adobe Acrobat Reader DC : Acrobat Reader DC Learn & Support
Let me know if you still experience any issue.
Regards,
Aadesh
Similar Messages
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I could not update the new version of itunes 11.1.4.
It told me to uninstall the old version, but I cannot install the new version.
Any help?/ solutions?
Thank youHello jasopz,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best of luck,
Mario -
I can not install the new version of itunes.
Everytime I try to install the new version of itunes my system locks up. I am logged in as administrator so I know that is not the problem. Any suggestions?
FYI
I had to turn off my anti-virus completely to get the install to work. -
I can not install the new version of lightroom cc
I'm trying to update lightroom lightroom 5 cc new version through adobe creative cloud and only gives me the otion to install.
When I run install adobe creative cloud tells me that is installed but can not find this version on my computer and still version 5 installed.If the installation was successful you should have 2 version Adobe Lightroom CC (2015) and Adobe Lightroom 5.x - you'd have to deinstall Adobe 5.x to remove it.
In Windows Adobe Lightroom CC is just displayed As Adobe Lightroom, whereas the Adobe LR 5.x shows the version number in the app list. -
Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?
Try Troubleshooting issues with iTunes for Windows updates.
tt2 -
When the message arrives, the message tone sound that many times. How this problem can be solved? I installed the new version, but the problem is not resolved, the future is to be taken into account in the new version of this?
I'm not sure I understand the question, is the message tone going more then once?
Turn off repeat message alert here:
settings > notifications > messages > repeat alert > never
Some people have found this does not stop the repeat miessage tone,
if you are one of those then I suggest you contact Apple:
http://www.apple.com/feedback/iphone.html
They may not respond, but hopefully will fix in uodate if enough people complain. -
Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
I am trying to open a pages document however it tells me I need the new version to do so. I have installed the new version however it keeps saying I need the new version. I have noticed that I still have the old blue ink pot icon not the new orange pen.
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help
You can force quit by holding the power button down for extended period.
During boot up hold down the Option key and choose your Macintosh HD OSX.
In >System Preferences> Startup Disk>choose your internal OSX System as Default. -
I recently updated to the OSX 10.8.3 Operating Sistem. I am writing a book and now cannot open any word document I've created with the old system. Could not find a newer version of the Microsoft Word Processing Program. Is Pages the next thing? Can I recover my documents? How?
I'm in the same boat: new to OS X and Mac, and in the middle of a book. I switched because I heard about the the ease of using Mac, but so far, for me, it's been a nightmare. I bought 2011 Office Mac and hate everything about it, the most recent being the inability to open or cut or paste any of my original word files. I understand that this could have easily been done with earlier versions, but not Mountain Lion (which I learned is what OSX is.) Since I work with language, I am amazed at the assumptions of the Apple community. It helps to use common language and explain even the basics.
So all the helpful hints to use the latest version of Office Mac are to no avail. Now what? -
I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I installed the new version of LIghtroom (2015) from Creative Cloud. Creative Cloud says I successfully installed the new version. However, the shortcut icon that was installed does not start the new version. I've also gone to the properties link itself but, no success in starting. How do I launch the new version?
Thank you, toinimj59. I did this part and the installation completed (apparently it didn't earlier--included an acceptance of the standard terms and conditions...
Solution 1: Sign out from Creative Cloud desktop app and sign back in
Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
Launch Lightroom. -
i tried to install the newest version of firefox but i couldn't. when i drag the firefox item to the application folder it asks me if i want to replace the previous version, and i click on REPLACE. After doing that i says that operation cannot be completed because i do not have some permissions to do that.
* Download a new copy of the Firefox program
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
i canot install the new version of adobe flash player so i con not listen to the songs posted on fb
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version, 10.2.152.25, 10.3.x beta, or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Version 11.0.1.152 is for Lion.
* Unhelpfully, if you want the last version for PPC Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. The first one on the list, Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, contributor Texas Mac Man suggests the following solution which fools the site into thinking that you are running the latest version:)
Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
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