I couldn't purchase the APP in my apple store using my visa card

I couldn't purchase the APP in my apple store using my visa card

Hi Sign out of ITunes then sign back in. Sometimes this fixes the problem If not check Visa card details are correct. Cheers Brian

Similar Messages

  • My little Daughter has wrongly purchased some apps from her iTunes store using her iPad. Now we want to cancel the purchase. Our credit card has not been charged till yet. The amount is showing overdue in her account. Plz suggest us how to cancel the purc

    My younger daughter has wrongly purchased some apps from iTunes Store. The credit card has not been charged yet. It is showing overdue amount in her account. Can anyone suggest, how can we cancel the purchases?
    Regards,
    Usman Khawaja

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
     Cheers, Tom

  • Does the apple store accept virtual visa cards.

    Ok so I couldn't find any section for the actual apple store so this was the closest catogery I could find.
    Anyway I got a visa gift card for my birthday and am thinking of ordering the new iphone. But this means I will have to add several more hundred euro onto the card. So I was wondering will the online store accept a virtual visa or will I just be wasting my money

    Thanks Carolyn,
    Thanks for your reply. I should have specified that I am in ireland, so the payments page is slightly different from the US one. The best equivalent I can find for ireland is
    http://store.apple.com/ie/help/payments/card_payment
    However there is nothing specified about virtual visas here. I found one virtual visa company (not the one I am looking at using) that states "Please notice Apple® does not support Virtual VISA® at iTunes®."
    https://bancore.com/pages/b2c/products/virtualvisa.do
    I know the apple store and itunes are different however if it does not work I will have €679 stuck on a virtual visa card that will essentually be of no use to me as it won't be possible to take it off again. There are no physical apple stores in Ireland so the only way to buy an iphone outside of a contract with a mobile phone provider is trough the online store.
    I tried ringing their sales line however the person on the other end of the phone did not sound like he had the slightest clue. He just said if the card works on any other online store that it will work with apple which is contrary to what the above virtual visa company say.
    Any help offsomeone who has either used or failed to use a virtual visa would be extremely appreciated.

  • Can I buy an iPhone from the Apple Store using a iTunes Card?

    I want to know if this is possible because someone is going to gift me one and I want to buy me an iPhone or and iPad online.
    Thanks!

    No.
    An itunes card is for itunes purchases.

  • HT1918 Hi,   I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amo

    Hi,
    I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?

    If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • When I want to do in app purchase the app shuts down?

    When I enter to any app and want to do in app purchase the app shuts down and I couldn't buy, in every app.

    Jyothsna wrote:
    my problem is the users already purchased the app should have 1 year validity ,after that i want the user to use "Update Subscription".
    Can you explain this a bit more? Users who purchase the app should have a 1 year validity for what? Are you talking about the app purchase or the in-app purchase? Are you talking about future in-app purchases or people who have already purchased your app before you added the in-app purchase feature?
    Can i get the Purchase date of the app based on the user from app store.
    Yes. When your app completes the in-app purchase, it should forward the receipt to your server, which will verify it with iTunes, and complete the transaction. All the details are here.

  • Itunes was unable to sync my iphone becuase it couldn't determine the apps on phone

    When I was trying to sync my Iphone, it told me it was unable to do so because it couldn't determine the apps on my phone.  It also told me that if I updated my software on my phone without first transferring the purchased apps I would lose them.  What do I do?

    Try this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • HT201622 How do I install apps on a new iPhone 6 that uses a different Apple ID than the one used to purchase the apps?

    How do I install apps on a new iPhone 6 that uses a different Apple ID than the one used to purchase the apps?

    Sign in to the iPhone or connect the phone to the computer and sign into the store using the original ID and download the apps to the phone?

  • Someone else bought an app on the store. I had already purchased the app before on my other computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again on MY account but...........

    Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
    The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
    Please help!
    Thanks

    you may delete this discussion. I fixed the issue

  • I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??

    I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
    And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
    Please Advise......

    You can't merge accounts. But you can check your purchase history:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
              http://support.apple.com/kb/HT2727
    Also, what may seem stupid to you... may be a protection of privacy to others.

  • I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

    I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

    apple_master New Delhi, India
    This solved my questionRe: Unable to Purchase 
    Apr 16, 2012 10:22 PM (in response to eight4seven)
    This worked for someone
    I had this problem for about six weeks. I was following this forum but was too unsure of what might happen to try the fixes that were suggested.
    About two weeks ago I decided to delete the downloads.28.sqlitedb file (usingDiskAid(a free program), on a PC running Windows 7). The original downloads.28.sqlitedb was 936 KB. The new one that the system created is 80 Kb., and has stayed at about that size. After about four days I also deleted all the other contents of the Download folder. Ten days later and still no more problems. Downloads are much quicker, nothing greys-out (as was happening frequently before).
    Everything has worked well since with no more error messages.
    I am using an iPod 4G, iOS 5.1 (originally iOS 5.0). I do not have a manifest file, and as far as I know, have not had one. DiskAid can search the whole "hard drive" on the iPod.
    Deleting downloads.28.sqlitedb and the contents of Downloads worked for me.

  • Purchase failed on candy crush message stating a different id was used to purchase the app in order to buy the item with this id you must first purchase the app. I have had the same id? How can I fix this?

    Cant purchase next level on candy crush. Message reads that a different id was used to purchase this app and in order to buy the the item with this id you must first purchase the app. I have always had the same id

    Did you download that game, or could somebody else have downloaded it or synced it to your iPad ? And the id that shows in Settings > iTunes & App Store is your id - if not then tap on it to log out of it and then log back in

  • I don't know why cannot purchase the Apps from my ID

    I don't know why cannot purchase the Apps from my ID
    <Email Edited By Host>

    It's difficult offer further advice when all you say is "can't". If you provide full details as ot the problem, inlcuding any error messages you may be getting, someone may be able to offer additional suggestions.
    Regards.

  • HT4009 I purchased the postcode search for Navigon, but now it just keeps telling me: "You can't purchase This item With This Account, You must purchase the app that this item is for before you can purchase the item". I PURCHASED NAVIGON 2 YEARS AGO!

    As said, I already purchased Navigon when it first came out. Since Garmin took over this app is worthless. Not only have I lost all my settings, but none of my in-App purchases work and I can't even enable them because my iPhone tells me I need to purchase the App.
    I've already tried the following:
    Shutting down the App and restarting
    Rebooting my phone (hard and soft)
    Deleting and Reinstalling the app
    Resetting my iPhone
    purchasing the InApp Purchase
    I'm at a loss what to do and for some reason I can't seem to find anywhere to get support on this from the itunes store.
    Anyone got any ideas?

    No, I had a similar issue before, but from looking on iTunes reviews, I'm not the only one experiencing this.
    I was hoping someone on here would have had similar experience and have some advice on what to do next.

  • When i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item.

    when i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item. I already own the app. Zen Pinball  im trying to buy add on tables.

    Me to, I spent 50 dollars to buy this and at first it said I didn't have enough money
    Credit, no saying I have to buy the app when I already have it....in getting tired of crap like this. Thinking about no buying apple products anymore.

Maybe you are looking for