I couldn't receive an e-mail to reset the iCloud password,any solutions ?

Hello guys,
I have a problem with my iPhone 4s iOS 8.1 ,i am planning to sell it but i need to erase all content and settings first...before erasing,i need to put the iCloud password but i forgot it,otherwise i tried to reset the password by ' My Apple ID ' and it said that the e-mail has been sent but i didn't receive anything...
any solution to erase all content and settings without iCloud password ?? or to reset the password ??
Thank you

You will need to provide your password in order to erase it and remove it from your account. If you are unable to reset the password yourself, contact the Apple account security team and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

Similar Messages

I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software My order number: MENA 9723990859

I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software
My order number: MENA 9723990859

you can download and start your 30 day trial any time. when your serial number arrives, you can activate your trial to the time-unlimited version.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I am not receiving an e-mail to verifie my new password

Had to change my password
I am not receiving an e-mail to verifie my new password
now I can't get on to I Tunes to buy any thing
Keeps telling me it is not verified
but it has let me sign on here
Help me plz someone :(

Go here -> https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa

I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it. How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(

I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it. How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(

He will have to contact Apple and speak to someone in account security if he can't recover it at https://iforgot.apple.com/appleid

Hi I lost the ICloud password and the mail address for it is freezing by the hostage ( hotmail ) so how can I enter my ICloud Account

Hi
I lost the ICloud password and the mail address for it is freezing by the hostage ( hotmail ) so how can I enter my ICloud Account

Hello Cheif Auditor,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Best of luck,
Mario

How can I get Maverick mail to remember my iCloud password?

I need to re-enter my password everytime I log in. When I go to accounts and enter the password it works, but the password disappears. The passwords for all other accounts are retained. What am I missing?

Have a look at this link - it might help:
http://www.tuaw.com/2013/10/24/is-mail-not-saving-your-icloud-password-after-the -mavericks-upda/

My ipad2 is asking old id password, when i go to forget password link for that id then I am not getting any mail to reset the same. Please help how can i remove or change the old id.

my ipad2 is asking old id password, when i go to forget password link for that id then I am not getting any mail to reset the same. Please help how can i remove or change the old id.

You cannot remove or change the old ID. This is Find My iPhone Activation Lock. You need to recover the credentials for the Apple ID originally used to activate the iPad.
Check your spam and junk folders.

HT1146 i cant receive emails from apple regarding resetting my security questions any idea ? i have tried evrything :(

help me with this pls i cant receive emails from apple regarding resetting my security questions any idea ? i have tried evrything

Click here and request assistance.
(75854)

I'm trying to reset my iCloud password but I am not receiving the email to my Gmail account. What do I do?

I'm trying to reset my iCloud password but I am not receiving the email to my Gmail account. What do I do?

Make sure you check the spam/junk folder as well as the inbox. If it isn't there, contact the Apple account security team for your country and for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

Why am I not receiving an e-mail to reset my security questions

I created my Apple ID years ago, but I can not remember the answers to my security questions. I have tried to reset it by email, but to no avail have I gotten that email. I check my inbox everyday. How do I reset the answers to my security questions?

Hello Farr1sable,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Apple ID issues:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Additional Information
The email address will not be marketed to as a result of designating it as a rescue email address. If you previously designated this email address to receive marketing, it will continue to do so.
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

What do I do when my iCloud account is not the same as my Apple ID? And I do not have access to the e-mail address that the iCloud account is set-up under.

How do I get access to the iCloud account to remove/change it on my phone to match my Apple ID?
iPhone 4, trying to access iCloud
cannot remember password
do not have access to the e-mail that the iCloud account is created under
have an Apple ID, it is a different e-mail than the iCloud account.
Went to store and the person there tried a number of things. I tried all manners of possible passwords as well.
End game: Just want to have an iCloud account I can use on my iPhone.

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

Can't send mail after resetting my googlemail password

Hi. I find I cannot send mail messages although I can receive them fine on my Mac Mini. This follows having reset my googlemail password. I can send and receive with no problem on my other Apple devices: iPhone and iPad. The Mac Mini is updated to the latest OS. Any helpful hints would be very gratefully received!

So, I seem to have resolved the problem by resetting the password in Mail>Preferences and editing the SMPT server list from the drop down in Outgoing Mail Server (SMPT) by putting in the new password. But thanks for looking at this, hopefully, this might help someone with the same issue.

Why cant I send mail since resetting my hotmail password?

I logged onto my hotmail on a laptop but couldnt remember my password so had to reset it. I changed it on my ipad in settings, and am receiving emails but for some reason i cant send any. I get an error msg saying my password is incorrect, but ive definitely entered ot correctly
Anyone help?

I was having the same problem. If you go into your hotmail settings on your IPAD and go to your Outgoing Mail Server settings you will notice you have a password entry in here as well. Update that password and it should work for you. I don't know why but when you just update your password for hotmail it only updates the incoming mail server password immediately. It takes a little bit for it to update the outgoing mail server password. If you have OS 5.0 or higher delete your account and update with the new pop server for hotmail. This should fix the problem as well.

I cant get Mail to accept my icloud password

I follow instructions here http://support.apple.com/kb/HT4864 to set up my account. But Mail wont take my password. The password and username works fine on icloud.com. Using all the right SSL ports etc mantioned in the link above. It was previously set up as a pop account but this is how it turned out when I upgraded to 10.8 (from 10.6.8)

It never supported POP - you may have thought you'd set it up for that but you can't have.
Firstly, make sure your password is compliant with the requirements - change it if necessary at http://appleid.apple.com - make sure it has at leat 8 characters, one of which must be upper-case and one a numeral.
Then go to System Preferences>iCloud and click the 'Sign out' button. Then sign back in again with the new password: your iCloud data will disappear from your Mac when you sign out but will reappear when you sign back in. Your old email messages live on the server and won't be affected.
It would be a good idea to amend your signature to show your present system, to prevent confusion in any further questions you may ask. You can do this in your Profile>My products.

I have forgotten the answers to my security questions and due to entering incorrect answers my acc has been locked. apple sent an email to me rescue mail to reset the questions but i don't remember my rescue mail. PLEASE HELP

1. I don't remember the answers to my security questions
2. I can't reset the questions beacause I don't know my rescue mail
3. Also my acc has been kind of locked.

1. Call AppleCare.
2. Ask to speak to someone in account security.

I couldn't receive an e-mail to reset the iCloud password,any solutions ?

Similar Messages

Maybe you are looking for