I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID.
I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID. I've set the new ID for the phone, but it defaults to the old one when asking for a password to update apps.
That's because all apps are forever tied to the Apple ID used to obtain them, & can only be updated using that ID.
To use your new ID with these apps, you'll have to delete them, then repurchase. Or, contact iTunes support, explain the situation, & ask that they add these apps to the download queue of your new ID.
Similar Messages
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Am working in Israel for a few months. When I try to update my apps it tells me my account is not valid for use in the U.S. store, must PURCHASE in the Israeli store. I'm not trying to purchase new apps, just trying to update my apps. Ipad2 was purchased and registered in the U.S.
Thanks for any advice I receive.All that you had to do was to sign into the old account in order to update those apps. What I mean is that you just needed to sign into that account in the store settings like I described and that should have worked. You didnt need to enter the credit card information again - you justed needed to use the old ID and password.
Anyway, I think the good news is that if everything else is OK with the new account, just download iBooks with the new ID - it's a free app so its not like you have to pay for it again. I'm not sure what the other App is that you are talking about - but if it is the Apple Store App - that is free as well.
Try this anyway, when you try to update iBooks, just use the old password if the old ID still pops up.
Did you try signing into the store settings with your new ID and see what happens with the updates then? -
When I attempt to update and then sync my apps, I get a message in ITunes
"the iPhone "_____ ____" can not be synced. You do not have enough access privileges for this operation"
Been using iPhone and MacBook Air successfully for many years
Do not understand this ???? Can not find help notes for this
ThanksHi cropduster,
It sounds like permissions have changed with your iTunes folder.
Follow the troubleshooting steps in the article below, and hopefully that will resolve your issue:
Troubleshooting permissions issues in Mac OS X
I hope this information helps ...
- Judy -
Hello. I have tried to use my visa gift card to purchase something from apple. However, the security code is not present, which I am aware of. When I typed in the correct security code, I discovered that there was not enough money in the card to complete the purchase anyway. Now, whenever I attempt to update my applications on my iPhone 3Gs, I am directed to the billing information from the previous purchase that did not work. How do I cancel the purchase and continue to update my applications?
This happens for some apps. If you have a computer try to buy on it. Otherwise you will have to enter a credit card or some from of billing.
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I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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Eg, the phone automatically brings up an old (defunct) AppleID account login every time I try to update my Apps. I don't know the pword for this account, nor does it have current data about me.
But when I go to settings: store it shows me logged into the correct account.
I have already tried:
logging out and logging back in
downloading a new App from within AppStore (in that case it doesn't ask me for my password or bring up the old AppleID)
Syncing the phone, confirming that I have the right AppleID account set up on iTunes
I don't want to have to delete all my paid apps just because I downloaded them long ago with an older Apple ID.
Help please!The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name -
While in Japan on a trip, I updated my iPhone to iOS6. Now, when I try to update my apps, I'm told that my account is not good in the Japan store I must switch to the USA store. How do I do that so I can download and update apps at home in the USA?
Your Apple ID is tied to the US store. Log out of the store, then trying logging back in.
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regarding my iphone 3g and ipod 4 when i try to update my apps or buy using my devices my user name and password box comes up put my password in and it seems to start but then i get a message reading cant connect to the itunes store any suggestions
https://p10-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/iForgot?
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I recently changed my e-mail because I moved to U.S.A. so I could have the U.S.A. store. When I try to update some apps with my new e-mail, it asks me the password of the old e-mail, ahd that e-mail doesn't work because its not from U.S.A.
Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
Saying that you do get to update them on your new details makes no sense at all. -
In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps
You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.
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I have done all of the above but when I try to update my Apps on my iphone it still says that my ID is not valid for the US store and I must switch to the UK? My settings already say I am with the UK? What do I do?
ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.
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Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details
Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
Saying that you do get to update them on your new details makes no sense at all. -
I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?
- Go to Settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.
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