I created documents in Word and when I email them the recipient cannot open them. Can you tell me why?
OK, I'm new at this so here goes.
I created some documents in Word and when I email them, the recipient canot open them. Does anyone know why? How do I fix that.
Make sure you have removed the tick for hide extensions in the save as panel and for best compatibilirty choose the format as Word 97-2004 (.DOC) or better still Rich text format (.RTF)
If the extension is not appended any one with a Windows PC will be unable to open the document.
Windows is dumb and without the extension doesn't know what programme is supposed to open the file !
That said they CAN add the extension themselves if they know what application created the document in the first place.
Also in the mail app click on the Edit menu at the top of the screen scroll down to attachments and in the pop out menu make sure Always send windows friendly attachments is ticked.
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