I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?
I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
-
I am locked out of iTunes because I can't remember the answer to my security questions, and my 'rescue email' is one that I no longer have access to... Help!
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106114) -
I can not remember the answer to my security questions and the email that is on the to send to is not mine
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I don't remember the answers to my security questions and now I can't buy anything. How can I reset them without respond them previously?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116595) -
I dont know the answers to my security questions and my rescue email no longer exists
I do not remember the answers to my security questions since i made my account like 10 years ago. I can't use my rescue email since it no longer exists. Our previous email provider (wecare.net) was shut down. I want to keep my apple id since i still have money on my account and do not want to lose it. What do I do?? i have no idea if this is the right community since there isn't one just for apple id's.
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
how can i reset my Apple ID password if i forgot the answers to my security questions adn my rescue email no longer exists?
You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
I am trying to log into my itunes and I put my apple id and password in and it wants me to answer the security questions and I know one of the answers but not the other. and it does not give me an option to reset the questions or have them emailed to me. Any suggestions?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions; nobody on these boards can.
(90863) -
Ok so I forget things easily and have recently been locked out of my apple I'd. It's asking me for my security questions and they are ones I made up ad can't remember the answers to them. I used a fake rescue email and have no way of getting into it. What to do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no longer active. What to do?!
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97600) -
Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID. -
I do not remember the answer to my security questions, what do I do?
I do not remember the answer to my security questions, what do I do because I cannot proceed further into my account without those answered correctly.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I can not remember the answers to my security questions due to the fact my daughter set my account and she is not here
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102754) -
I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!
Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I can't remember the answers of my security questions and i lost my safety email as well.and i try to call number of uae support its not correct so any one can help me
If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699 -
I can't remember the answers to my security questions and I am not receiving the rescue email. How can I reset the questions/answers?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118855)
Maybe you are looking for
-
Hi, I want to know on what basis entries are made in the table VBKD. Even if a sales order has multiple line items, it is not having the data for those sale order and line items. This is not the case with all the sale orders, but only some sale order
-
JMSPriority -- Transport Headers Question
Hi, Scenario is InpQueue --> OSB -- > OutQueue. OSB proxy service is configured to "Get All Headers" in JMS message. We are not using any Message selector. Can anyone please tell us whether setting JMS Priority using transport headers -- outbound in
-
URGENT* Multi-Folio viewer problem(s)
I went to design school to avoid situations like this. I have my Development App built and loaded. I got my Free Public issue to load perfectly. I can not seem to get the retail issue to appear & I'm not sure where I'm going wrong. Can somebody help
-
In DB02 ->Alerts ->Database Check, I have two error message: Name..............................Number of message.....Description MISSING_INDEX..............2...................................Index: SAPSR3./BIC/B0000406000KE # Table has no index MISS
-
DOS batch command to call Hyperion workspace reporting batch job
Hello, Is there any method to call the batch job in hyperion workspace for exporting report ? i would like to call the job batch by DOS batch. Is it possible? thanks Gary