I currently have no sound hpIQ500

I recently took my computer to be repaired noe I have no sound

My first step in troubleshooting this problem would be to take the unit back to the repair shop and ask the technician if there was something he or she did that might have caused the sound to fail. I'd be very...delicate and careful when asking the question; nobody wants to be accused of anything. But if it worked prior to taking it to be repaired and it doesn't now, well, something might have happened in the repair shop.
Anyway, that's where I'd start.
GeorgeFN
GeorgeFN
I work on behalf of HP.

Similar Messages

I currently have no sound from my internal speakers. When I go to system preferences, internal speakers is not an option - there is nothing there. What should I do to fix this?

I don't know what to do - I don't have any sound coming from my internal speakers, and with headphones there is still no sound coming out. When I go into system preferences under sound, there is nothing there - it says 'no output devices'. What should I do?

MacBook Pro model?
Hard to suggest a solution without knowing the model.
The following tips may not apply to latest MacBook Pro 13 inch model.
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

Guys ... I have a 2008 MacPro running the current Yosemite. I also have installed the sound amp called "BOOM!" I have the Sound set to Line Out which should have the computer boot up to BOOM! Instead, it boots up to the Internal speaker. What's up?

Hi Folks ...
I have a 2008 MacPro running the current Yosemite. I have installed the recommended upgraded video card, but the sound is as it was new. I also have installed the sound amp/graphic equalizer called "BOOM!" I have the Sound set to Line Out which should have the computer boot up automatically to BOOM! and thus to the external speakers. Instead, it boots up to the Internal speaker. According to the folks at "BOOM!", this is happening to others who have similar Macs. They can't find any explanation within BOOM!, so I am turning to you all. Any ideas?

Hi Kappy ...
Sorry, I guess I didn't state the problem very well.
I don't want the computer to boot up to the internal speaker. I want it to boot up to the external speakers. However, even though System Preferences is set on Line Out, when the computer boots up or reboots, it erroneously goes to internal speaker. So, every time I boot up, I have been going to System Preference/Sound and clicking on Line Out. From that point on, everything is OK until the next boot up. It is a small annoyance, but annoying all the less. The simple explanation seems to be that when the computer is shut down, it does not hold the setting for Line Out and resets itself to Internal Speaker. How do I change that behavior and get it to go to Line Out whenever it boots up?

After the OS 6 update my speaker does not work. My music plays but no sound comes out. Can someone help me with this issue? I currently have the 4S.

After the OS 6 update my speaker does not work. Volume control on the side does not adjust the volume either. My music plays but no sound comes out. Can someone help me with this issue? I've tried rebooting my phone but still no sound comes out. I currently have the 4S.

try to activate and desactivate the airplne switch a couple of time

I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation polic

I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation policy that is assigned by the server activion. this is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request que this iphone be unlocked by your carrier. Please contact Apple for more information. "
I need help, I use my phone for everything enclusive to work. I appreciate if you can help. I'm from Brazil. My name and giullia.

Did you purchase this device from Apple or an authorized reseller? It sounds as if you had a device that was jailbroken/hacked to operate on your carrier. Upon updating the iOS, it is now locked back to the original carrier the device was locked to.
Only the carrier the device is locked to can authorize an unlock. You will need to make contact with that carrier and see if they provide unlocking services, and if they do, if you qualify for an unlock. Otherwise, you are out of luck. One that carrier can take care of the unlocking.

Upgraded to Photoshop Elements 13 from Photoshop Elements 11 and mts videos no longer have sound. They play perfectly with sound in 11 but have no sound in 13.

I have upgraded to Photoshop Elements 13 running as a trial from Photoshop Elements 11 and mts videos no longer have sound. They still play perfectly with sound in 11 but have no sound in 13.
System Info on 13 is as follows:-
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE13\My Catalog\
Catalog Size: 46.2MB
Catalog Cache Size: 657.4MB
System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 15.9GB
Free Memory: 9.4GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
System Info on 11 is as follows:-
Elements Organizer 11.0.0.0
Core Version: 11.0 (20120923.r.32287)
Language Version: 11.0 (20120923.r.32287)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE11\My Catalog\
Catalog Size: 44.8MB
Catalog Cache Size: 550.5MB
System:
Operating System Name: Windows 8
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:12 Stepping:3 with MMX, SSE Integer, SSE FP
Built-in Memory: 15.9GB
Free Memory: 9.8GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:

Hi John,
Sorry for the inconvenience caused. This issue has been fixed in Elements 13.1. Please try updating your application to free 13.1 update.
Let me know if you are still facing this issue.
Regards,
Anwesha

Windows 7 64-bit on A88X-G43 and have no sound

I just replaced my dead Motherboard with an MSI A88X-G43, with an AMD A10-6800K and 2 4GB sticks of G.Skill Ripjaws X Series RAM.
Main Board: A88X-G43
Bios Version: E7793AMS V3.3
Video Card: On-board video
PSU: Corsair VX450W
12v rail Rating of listed PSU:
CPU: AMD A10-6800K
Memory: G.SKILL Ripjaws X Series 8GB (2 x 4GB) 2133 (PC3 17000)
SSD/ HDD: Seagate Barracuda ST3120026A
CPU COOLER: Stock
Raid Card: N/A
Sound Card: Built-in sound
Any Additional hardware plugged into your system: None
OC: (Yes / No) NO
Operating System: Windows 7 Pro 64-bit
1. Installed The Win7 Pro 64-bit OS
2. Installed MSI board drivers ("Total Installer")
3. Rebooted & got no Windows Startup "Song"
4. Played some mp3 files - nothing
5. Went to Investors.com (IBD site) and clicked on the Market Wrap video, which started playing, but there was no audio.
6. Checked Device Manager and everything looks good - no ! next to any devices, giving NO indication that there is a problem - just no sound.
7. Did lots of online searches and reading and found issues with the Realtek HD drivers and the KB888111xpsp2 update.
8. Under Sound, video and game controllers, in Device Manager, Uninstalled AMD High Definition Audio Device & Realtek High Definition Audio.
9. Rebooted and the system found the drivers and reinstalled them. Still no sound.
10. Put in a Technical Support Service Request with MSI. Below is my exchange with them:
End User 02/27/2014 I installed Windows 7 64-bit, installed the driver by clicking on the x icon. Things are working well, except my sound. I am getting NO sound from the headphone/speaker audio connection. I have connected known good speakers and known good headphones and am getting NO audio. I re-installed the Realtech HD audio driver and I still have NO sound. Please advise. Thanks you.
MSI Tech. 02/27/2014 It has everything to do with windows sp3. There is a glitch where you cant install windows hotfix kb888111 because sp3 thinks its newer then the hotfix. all you have to do is manually extract the .inf file from the KB888111XPSP2.exe file and load it for the questioned pci device. it will then detect the realtek hd audio device and you can then install the drivers.
11. I have extracted the 2 files in KB888111XPSP2.exe and placed them in a folder on my PC. However, since I have no problems showing in Device Manager and the Audio Drivers installed without any problems, I am stumped.
A little background: I am an Electrical Engineer by school and currently write embedded Software & Firmware, and often troubleshoot hardware problems. I have put many PCs together, so this is not my first rodeo. However, this problem has stumped me!
Please give me some detailed info on how to get my sound working completely.
Thank you for your time!
Jules

* Make sure that you do not use [[Clear Recent History]] to clear the "Browsing History"
App tabs and Tab Groups (Panorama) are stored as part of the session data in the file sessionstore.js in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
* http://kb.mozillazine.org/Session_Restore

TS3423 Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not s

Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not start?

sonjadg,
you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. If Startup Manager is only showing an OS X Installer volume, then it sounds like the Mavericks installer had a problem midway through its installation process. To fix this, you’re going to need to erase your internal disk and reïnstall your original version of OS X from the grey Mac OS X Install DVD, use Software Update to get it back to 10.6.8 (presuming that your MacBook Pro originally came with Snow Leopard), and then restore from Time Machine.

Which driver and find out which version i currently have(driv

I recently bought F.E.A.R. for the pc and are having trouble with the sound in the game i.e. there is none. It was recommended to me to update my sound drivers, i don't wish to have a load of unnecessary software on my pc all i want it the drivers to make my Audigy 2 ZS to function as it should do. Could someone please advise from the below page what i need to download also could someone tell me how to find out which driver version i currently have for my Audigy 2 ZS card, thanks for any and all info you can supply.
I have used Upload'r to shorten the url because when the full url was posted it stretched everything.
http://url.uploadr.com/93c

Not at all, but it is New Year and still the holiday season for a lot of people, so there are probably less folks around than usual.
The latest full/final driver is:
<TABLE cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD vAlign=top align=right><FONT color=#330099 size=>2. </TD>
<TD height=5><FONT color=blue>Creative Sound Blaster Audigy2 and Audigy2 ZS Driver Update .84.55 (<FONT color=#222222 size=><B>6.34 MB</B>) </TD></TR></TBODY></TABLE>
Or, if you want a newer driver and don't mind installing a beta driver, you can use this one:
<TABLE cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD vAlign=top align=right><FONT color=#330099 size=>. </TD>
<TD height=5><FONT color=blue>Creative Sound Blaster Audigy unified series Beta driver with OpenAL support 2.08.0002 (<FONT color=#222222 size=><B>24.99 MB</B>) </TD></TR></TBODY></TABLE>
Cat

HT1657 I have no sound while watching movie from I Tunes?

I have no sound while watching movie from I Tunes?

See also:
* https://support.mozilla.com/kb/No+sound+in+Firefox
* https://support.mozilla.com/kb/Video+or+audio+does+not+play
You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.<br />
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.<br />
Current Firefox versions use the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.<br />
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.<br />

HT204150 I currently have 14,181 contacts that are on my computer, which an apple tech was nice enough to show me how to transfer all my contacts from my mac 2 "iCloud " account all though when ever I log into my "iCloud" account it still only shows 13,0

I currently have 14,181 contacts that are on my computer, which an apple tech was nice enough to show me how to transfer all my contacts from my mac 2 "iCloud " account all though when ever I log into my "iCloud" account from a different web browser it still only shows 13,032. Meanwhile on my mac book pro, the "icloud" contact is still spinning like its trying to update the rest of the missing contacts. I have let the computer run for 2 days straight and still no progress. Is there a limit to how many contacts I store on "iCloud" I have upgraded to the extra 25 gigs per year. If anyone has any advice I would greatly appreciate it, because its also slowing down my mac book pro significantly causing it hard to do any other task on my computer....Any advice or help would be again greatly appreciated.

On the surface, it doesn't sound like you're reaching a limit in the number of contacts you can have.
I would first create a contacts archive (file >> export) for a backup. Then, go to system preferences >> icloud and uncheck contacts. Reboot. Return to those preferences and recheck contacts.
Also, review http://support.apple.com/kb/HT4489 just in case you have some contact cards that are reaching a different limitation.

My apps have no sound without ear phones in(IP4).

Currently, my apps on my IP4 have no sound.
There is only sound when the phone plugged into the ear phone and listened through earphones.

Hi chuuburg,
Thanks for visiting Apple Support Communities.
If you do not hear sound from the speakers on your iPhone, these steps can help:
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the articles with these steps here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Cheers,
Jeremy

My audible files have no sound

Somehow I lost the ability for my audible files to play sound. I noticed it first after buring a audiobook and in my car the cd's were silent. I went back to my computer and noticed that when they burned the files to the CD the file size for each chapter was 1KB. So nothing got burned over.
I then tried to play the audiobooks in iTunes. No sound plays on any of the files. Now if I go to my Audible Manager it plays the files fine - with sound.
I'm pretty sure I just updated a version of iTunes and i think that's what screwed it up, but I am not sure. I uninstalled and reinstalled iTunes to no avail. All my audible files are still silent.
Anyone have any help? thanks!

Here is the Audible response I received.
=============================
Thank you for contacting us at Audible again. I understand that you have encountered some difficulties while attempting to play your Audible titles within iTunes. We are currently aware of an issue with the latest version of iTunes (Version 10.5) for PC which breaks the playback of Audible Format 4 titles. As you may be experiencing, the titles will look like they are playing normally within iTunes, but they do not have any sound or the sound is distorted. While we are diligently working to resolving this issue, you will still be able to play your titles via iTunes -as long as you use one of other 3 formats (Format 2, 3, or Enhanced). All you will need to do is re-download your Audible purchases in any of these formats, and you shouldn't have any problems with the playback.
I have forwarded your email address to our Technical Team. When this issue is corrected, we will provide you with an update. To re-download your Audible title in a different format, please reference the following steps:
1. Go to the "My Library" section of the website: http://www.audible.com/lib
2. From here, locate the title you wish to download.
3. To the right of the title, locate the "File Size/Audio Format" label and please click "Change".
4. A drop down menu will become accessible. Please select the down arrow and choose the desired format you wish to download the title in.
5. Please click on “Download It” and it will download in the new format.
Remember, there is no additional charge for this download and you can download your books as many times as you would like. I apologize for any inconvenience that you may have encountered and if you have any further questions, please feel free to let me know.

HP Assistant upgrade/BIOS upgrade--now I have no sound

I have the HP dv4-4032nr. After installing the HP Assistant weekly upgrade, and a BIOS upgrade, I have no sound.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55045.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
If you still have no audio, open windows Control Panel, open Administrative Tools and open Services. Check that the following services are all showing as Status= Started and Start-up Type= Automatic
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type', select Automatic and click Apply to save the change. Then click the Start button.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Currently have ipod touch 4 and am getting an iphone 5c. Want to transfer data to new phone. Currently all our family devices on one apple ID for purchases and it is the same for icloud. I want to create a new one for icloud for this iphone. What do I do?

Currently have ipod touch 4 and am getting iphone 5c this weekend. Currently our family has several apple devices and they have the same apple ID for itunes and it is the same ID that we use for icloud. I want to set up a separate icloud ID so that it is only on my new device. I still want to keep the same apple ID for purchases. Can I do this and better yet when do I do this...before the purchase, after the purchase and backing up of data. Where do I go to create a new one?

Figured it out. Thanks.

I currently have no sound hpIQ500

Similar Messages

Maybe you are looking for