I currently have OS X Snow Leopard and want to Update to OS X Lion, but it says that it is no longer available for purchase. Do I have to go straight to Mountain Lion?

If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

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HT201364 I currently have Snow Leopard and want to update to Mavericks

I currently have Snow Leopard and want to update to Mavericks. When I go to the Apple Store the only available option is to download Yosemite but I don't want to.
Where can I find a download link for Mavericks?

Probably nowhere, and unless Apple says otherwise, definitely nowhere.
(117199)

I am unable to open my downloaded library books in ADE. I have a Mac running Snow Leopard and want

I am unable to open my downloaded library books in ADE. I have a Mac running Snow Leopard and want to transfer the books to a Kobo reader. Was able to load books perfectly until recently. I have tried trashing ADE and re-installing but have received the message that the version of ADE will not run with my current operating system. Tried resetting the Kobo reader and thought maybe it was not authorized but it appears in ADE when I plug it in. Any help would be greatly appreciated - getting very frustrated!

You nshould ask in the Digital Editions forum,
http://forums.adobe.com/community/adobe_digital_editions

I used Roxio VHS to DVD for Mac (have iMac with Snow Leopard) and the audio does not synch with the video when playing in iMovie. Any suggestions to fix?

I used Roxio VHS to DVD for Mac (have iMac with Snow Leopard) and the audio does not synch with the video when playing in iMovie. Any suggestions to fix?

Thanks for the reply. I tried playing with detaching the audio in iMovie, but with 20+ hours of video to correct, it would take too long. After 28 hours, Corel/Roxio tech support replied that it is a known bitrate mismatch problem and they have no real fix. I strongly suggest not to buy this product.

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Apple Logo, left hand side of the menu bar, About this Mac. It should be right there. If not then More Info, Sys Info.
But it would seem you don't have 2GBs installed and more then likely both RAM slots are already filed. So you just need to buy more RAM in a pair. That could be 2 1GBs chips or if your Mac can have more then that then 2 2 GB chips or 2 4GB chips.
Get your model # and go to Crucial.com and use their memory search to find out how much your Mac can have installed and the price for it. I suggest you install as much as it can take. Cost is very low on RAM these days.

I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?

I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?

The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0
Once you are at 10.6.8 Lion is still available from Apple. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775. to purchase it. Then within 3 days you will get an email with a code which you can use to download Lion from the App Store. The price is still $29. You must have at least a model 2,1 MacBook.
Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
Also Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.

Just up graded to snow leopard and want to install I cloud, how do I do that?

Just up graded my MAC to Snow Leopard and want to install I Cloud, how do I do that?

beeTea33 wrote:
How can we demand to get iCloud available for Snow Leopard? It's ridiculous how Windows users can use iCloud, but not Snow Leopard users. We're not all made of money and we all don't want to upgrade to Lion!
GGgrrrrrrr, my snow leopard roars!
www.apple.com/feedback

I'm currently signed onto my home network and want to go on with another computer but don't remember my password for my network. Does anyone know where to find this? It's a password that I set myself, not the one that came with my router.

I'm currently signed onto my home network and want to go on with another computer but don't remember my password for my network. Does anyone know where to find this? It's a password that I set myself, not the one that came with my router.

It's in your Keychain on the computer you usually use to connect to your network - the "kind" will be "AirPort Network Password".
Your Keychain can be opened by using the Keychain Access program. It is in your Utilities Folder.
Open Keychain Access, and type airport in the search field. You will see a number of entries. Choose the one with the name of your wireless network, open it, and check the box next to "show password". Before it reveals itself you will be asked for your login password - the one you use to log in to your MacBook.
The network password will appear in the box.
Quit Keychain Access.

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I have an iPhone 3G with iOS 4.1 and want to update it to 4.2 but my iTunes window shows update available to be iOS 6.1.3.. How do I update my iOS??

I have an iPhone 3G with iOS 4.1 and want to update it to 4.2 but my iTunes window shows update available to be iOS 6.1.3.. How do I update my iOS??
I really need help.. My iTunes version is 11.2 I guess..

http://support.apple.com/kb/HT4972
1. Backup.
A 3g can go up to only 4.2.1.
A 3gs can go up to 6.1.3.
Need the latest version of itunes.
Follow link above.

I want to install apps in my iphone, but it says that the terms and conditions have changed, what I have to do?

I want to install apps in my iphone, but it says that the terms and conditions have changed, what I have to do?

Folks, Kit73 on another thread said to do the following:
"While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop."
I just did this and have since been able to update apps etc on my iPhone and iPad.

When i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?

when i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?

Thanks Don-yes i'm using the correct apple id and yes I've plugged the phone into the computer-that's the problem, my computer doesn't recognise my phone anymore altho it comes up in iTunes library it won't sync anymore

I am trying to download and purchase Captivate 7 and see that only Captivate 8 is available for purchase. Am I missing something?

I am trying to download and purchase Captivate 7 and see that only Captivate 8 is available for purchase. Am I missing something???

Hi Jillaine
I spent a whole day trying to get my hands on Captivate 7! I finally got it at a decent price from buy.com (Rakuten.com), which is an authorized Adobe Reseller. The product was fulfilled by a third party but it is genuine and I am very happy with the purchase. Hope this helps!

Presently have Snow Leopard and want to upgrade to Maverick but don't want to lose data. How to download safely? don't am worried about losing info. How to download it without risk to current data.

Am currently using Snow Leopard and do not have access to I Cloud or latest version of I Photo. Understand I can download Maverick free but am worried about losing data. How to download Maverick and safeguard present files?

Mac OS X upgrades are designed so that none of your existing Applications or User data are intentionally deleted during a System Upgrade.
That works as long as there are no problems whatsoever.
Your best protection from data loss is good Backups. Before you upgrade, buy an External Drive at least 2 to 3 times the size of your User Data, and Turn on Time Machine. USB-2 enclosure drives are cheap, and fast enough for backups. If you will use this drive for everyday data, a faster interface would be much better.
Time Machine works quietly in the background, and does not "take over" your Mac to do the Backups. After the first large backup, it will quietly back up hourly, copying only the things that have changed since the last Backup. Time Machine is not the only Backup solution, or even the best solution out there. But it tends to be the Backup that actually happens, because you don't have to download any software, do extensive setup, or think about whether you should do it now or later.

Help please! I have just installed Snow Leopard and now I can't access my gmail account. I can complete the sign in boxes ok but the blue indicator bar freezes and prevents access to my emails.

I have just installed Snow Leopard, (10.6.3) onto my Macbook Pro and so far it seems to be working fine except that I can't access my gmail account. I can sign in but the blue opening indicator freezes near the end and I can get no further. I'm a bit of a novice at this stuff - help please!

I would run the combo update to get to 10.6.8 in order to get the latest security updates and so forth. Then run Software Update until you system is current.
10.6.8 Combo Updater
G-mail problem.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
IMAP or POP setup?

I currently have OS X Snow Leopard and want to Update to OS X Lion, but it says that it is no longer available for purchase. Do I have to go straight to Mountain Lion?

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